Appco Group India — Regarding tata sky

Address:

Medak, Andhra Pradesh, 502295

I have booked a holiday fun offer and tata sky hd setupbox with one month free (HD channels) and 6 months free all channels south pack. But even after lapse of one week the installation has not been made. Hence, I have cancelled the offer and they send the my work order was cancelledWO#X3R3G5R, dated 09/05/2017 has been cancelled. Then I have approched for refund of my money Rs.2950/- which i have paid by cheque. When I call your person told me that the cheque will be dispatched, but not yet received. Why are you doing like this. Is this reputation of TATA. I request you please refund my money, other wise i will go to conumer forum.