Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 8%
Submit a Complaint
8005
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633
[except MTNL]
up
1062
down
474
up
325
down
202

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
8%
Complaints
8005
Pending
45
Resolved
630
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tata Sky related photos (411)

Tata Sky Complaints & Reviews

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Tata Sky — cable wire

 divyanshu gautam on Jul 22, 2017
Mera tata sky mene jbse lagaya hai jbse hi usme prblm hai or usme kbhi bhi cable nhi aya. Kitni baar complaint krne par ek baar executive aya unka or bola sir cable wire khrab hai change hoye gi to mene bola ok change kr do but vo bola sir iske charge lagege mene bola ki me ki pay kru ye money company ka fault hai ye to agr me kisi shop se koi saman khridu or vo khrab nikale to me kiya me uske dubara paise duga kiya. But company ne aaj tak koi response nhi diya. Pls mera cable wire change kr diya jye bina kisi charges ke...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — reduced excess amount

 Parv Mittal on Jul 21, 2017
My tata sky is not working past 15 days. I recharged from rs. 600. After that they get it repaired without bill and dealer said rs.100 will deduct for visiting and rs.200 will deduct for lmv part. But they did my balance Nil. Now since then unable to watch tv due to they said recharge again.
Even new complete system is available for sale only rs. 750 with one year gaurantee.
That case i said why my all balance finished from ac i will take another. Connection and refund my amount....
Complaint comments  Read comments Complaint category TVs

Tata Sky — dth connection problem

 Vedant Dungarwal on Jul 21, 2017
The setup book is not working properly and is not receiving signal . No wires are disconnected but it's still not working needs an urgent fix it's not working since 9 days and it's not possible for my kids they love watching TV and that's the biggest problem I have to face them so please send some ASAP to clear out this problem so I can live peacefully with my kids not troubling me...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — unfair & unethical business practices by tatasky service team

 Kuldeep6350 on Jul 20, 2017
Dear all

I want to highlight the unfair and unethical business practices used by tatasky service team and top leadership team. I am using tatasky dth connection since past 8 years but getting signal issues in my connection since past 3 years continuously. During this period, even tatasky service engineer visited my home several times to fix the signal issue but failed to solve this problem and even they charged me for visit of service engineer.

Due to signal issues, i have not enjoyed tatasky services but i kept on recharging my tatasky account and tayasky team always...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — unable to change the base package to south sports plus / south prime

 Sriprakash Pooshanam on Jul 20, 2017
Sir,

I have been a tata sky customer for the past six years with the account number - 1097067845. I called the customer care to change the base pack to south sports plus which satisfies all my monthly needs and within my budget., but when contacted tata sky refused to change the base pack either to south sports plus and south prime @ 290/- month which is totally unfair for a long standing customer. Kindly change the back pack as per my request, else i have to look for some other operator who takes care the customer request seriously....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — threading that my complain work order will be cancelled by her

 B laungani on Jul 20, 2017
I complained about my set top box not working as i have two tv sets i checked one was not working. I complained and got message from tata sky that their person will attend by 10 tomorrow. After sometime a female calls saying their person is nearby can he come i said yes after sometime female named kajal jha calls saying person cannot come tomorrow at ten. Then she threatens that my complain work order she will cancel if i insist as per sms recd from tata sky that the person should come in the morning by 10 or 11. Then she disconnects and sends sms for the person will come after 2 days and in evening...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — mvisa recharge not credited in my account

 rohit_ohlayan on Jul 20, 2017
Hi,

Subscription id: 1066465202
Name: dr. Surinder ohlayan

I recharged my tata sky thru hdfc payzapp app for rs 200 on 26th june but till date the amount is not credited in my tata sky account. I approached hdfc and as per them it is a successful transaction. Here are details>
Transaction date - 26-jun-2017
Merchant name - mvisa-mvisa tatasky bangalore in.
Transaction amount (In rs.) - 200.00
Arn no. - 74799207177000866549577
Auth no. - 067064

Please credit this amount in my tata sky account asap.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — payment made twice due to server failure not received even after50 days

 shambhavisri on Jul 20, 2017
Against consumer i. D.1098277252 paid annual subscription of rs 8500 twice, 1st on 31.05.17 n 2nd on 01.06.17 due to non confirmation of receipt on 31.05.17. Requested to make the refund of rs 8500 giving details n snapshot of bank statement thr. Mail on 20.06.17. I have made a complainagain on 19.07017 after updating my bank passbook. The amount has non been credited in my account. I fail to understand the reasons for delay in making the refund....
Complaint comments  Read comments [2]Complaint category Entertainment and Recreation

Tata Sky — charges & service issue

 vaishnav marwah on Jul 20, 2017
Dear team

I want to disconnect my connection. From last 4 days am facing the issue.

Now i fed up from tata sky, i want to convert into my local connection.

From last 40 days, 3 times my connection problem related to dis location. And my connection is in warranty even they charge the visit charges

I don't want to go with this #

Regards
Vaishnav...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — without permission useless service activation and unnecessary and useless deduction of charges

 ragha123 on Jul 19, 2017
My tata sky consumer id is1133383933. I had a usual package activated on my account. Since april 2017 the tata sky executives activated some i smart manager on my account without my permission and without any intimation of such activation on my account. For this so called service they deducted charge @ rs 10 per day from my account ie 300 rs per month. After 3 months ie in july 2017 when i called the customer care of tata sky about unknown deductions from my account then they informed me that such service is activated on my account since 18th april 2017. When i argued to them and asked for the call...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — multi-tv connection installation mistake - arrogant technicians

 aad13aug on Jul 19, 2017
Hello respected managers,
Tata-sky india.

Subscriber id: 112255173
Location : pune

1. 15 to 20 days before (27th june i guess) i took multi-tv connection. Paid for it. Installation happened. Everything works. I was happy.

2. On 16th july my living room box (Old box) stopped responding. We thought it might be due to rain, but new multi-tv box was working fine. So on 17th morning – raise an issue.

3. 17th afternoon technician came and told us that my multi-tv installation is wrong. I was using some twin lnb but as i have...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — I am complaining about my tatasky

 Varsha Jainani on Jul 19, 2017
Dear sir/ma'am

I want to complain about my tata sky

Actually the problem was
We are not getting tata sky signal.

So we complained on 4/07/2017 at customer care of tatasky they told me that we will get back you withing 2 hours

However its been 15 days we are facing this problem as they are saying we can not reallocate the antina

If they can install the antina so how they can't uninstall

Complain number : yjmtwqz
Subscriber id : 1039683063
Date complain : 04/07/2017...
Complaint comments  Read comments Complaint category TVs

Tata Sky — unable to receive services

 Nadim1 on Jul 18, 2017
Hi, please note that tata sky has not been providing proper services to the customers. After installation for 2 tv's which was done around 3 years back today they are askig me to pay additional for wrongly done connection and installation for the second tv. I just want to ask one thing to the tata sky owners why was the installation done incorrectly and now without any problems and being too casual about this issue the technicians are askig for charges for the second tv reinstallation. I am paying you regularly for the viewing of both the tv services. Its your duty to make sure that things are working...
Complaint comments  Read comments [2]Complaint category TVs

Tata Sky — overcharging, wrong commitment, service n assurence

 newnps on Jul 17, 2017
Hi, {july 2017} neeraj saraswat m: 9322778000 (Registration mo.) monthly subscription 345/-

I am compelled to escalate the my complaint against tata sky at your level coz after giving away the payment of rs. 1845/- in 10 day, still unable to watch the services. Have requested for the relocation (Charges 300/), a guy visited to do the job of installation however w/o properly completing/giving assurance/checking he left. Status - unable to see the services (Same day have paid 300/- + 345/- for monthly subscription), have re-complain for the same, next guy came in after 3-4 days and...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — problem in installation

 Archishman on Jul 16, 2017
The engineer did not provide the cable connector which caused me rs 80/. Tata sky has charged me rs. 48/ for extra cable. I was offered one free movie showcase till 16th but when i opted for the movie it did not start. As per the offer made by ms. Priyanka tatasky representative neither the promised channels are being given. Tata sky spoiled my sunday by not giving the movie showcase and wasting my time...
Complaint comments  Read comments Complaint category TVs

Tata Sky — about service

 Gautam Upadhye on Jul 16, 2017
It being long that i am waiting for the technician. After many follow ups also i am not getting proper response from the dealer. I was unable to watch the channel to from last many days. Due to my work schedule i am unavailable during weekdays. I am really disappointed with the service getting from the tata.
When i asked them about technician they said he will come on sunday again i called them today but till time no one has turned around. Its really disappointing...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — totally annoyed with tatasky

 Deepak7119 on Jul 16, 2017
I have been your customer for the last 4 to 5 years, and have approx paid you rs sixty thousand for three add on connection s,
But sorry to say i am totally disappointed with ur service, i am unable to view my tata sky connection i have contacted 4 to 5 times on customer care but all in vain
Now i have decided to advice people not to go for tata sky connection s by all means

Customer i'd 1087372304
Phone no _9988727244...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — 150 [Resolved]

 sk9888 on Jul 16, 2017
सर मेरा खाता संख्या मो 9472863998 में २०० रुपैया कट लिया गया
इस लिए जो मेरा टाटा स्काई का नेटवर्क खराब हो गया था तब मै टाटा स्काई costomber care को फ़ोन करके सुचना दिया था और costomber care हमको बोला भी नहीं जो आप को 200रूपया का फिटर चार्ज लगेगा ?
तो हम नहीं करवाते...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — N0 signal available for past 3 weeks

 Shome Nath Sircar on Jul 15, 2017
Already i have complaint couple of times, one of your employee talked over phone and committed to send a technician to set right the issue on last week but nobody turns, since then.

Also, i have already home few mail communications with her, but just in vein.

I don't understand whether this should be attended or i need to go to other service provide.

Your employee are not seriously taking this issue, as i understand....
Complaint comments  Read comments Complaint category Other

Tata Sky — charges for relocation of tata sky

 cadheeraj1992 on Jul 15, 2017
Dear sir
I want to relocate my tata sky but charges demanded by tata sky executive is too high. Market price for new connection is between 1200 to 1500 but for just relocation they demanded rs. 500. Normal market price for relocation is between 200 to 300. Please resolve the my problem as soon as possible.
Thanks in advance,
My subscriber id is :-1211169212...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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