Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 17%
Submit a Complaint
8900
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
up
1504
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Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
17%
Complaints
8900
Pending
0
Resolved
1515
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (498)

Tata Sky Complaints & Reviews

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Tata Sky — regarding not providing proper information about the pack and deduction of amount unfairly

 Anitapayal on Apr 17, 2018
Sir, I relocated my tata sky after 4 yrs n i recharged on[protected] of rs 299 through free charge, as I hd selected the 299 pack which hd showed to me.On[protected] around 9.00 am my account hd been deducted for the relocation charges.After that in the evening of[protected] around 6.30 pm again i recharged my tata sky n thn i got the msg that I hv only 187 balance in my account.
I talked to the customer care executive of tata sky thn i came to know that tata sky is charging me according to my 4 yrs ago pack, means u r charging according the pack which I hd selected in 2014 .
So it's...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — packages amount not subscribed deducted from monthly subscription charges

 Shashikalanal on Apr 17, 2018
I came to know last week that my account balance is low and i need to recharge or else tatasky service will be deactivated. This is because of tatasky actve fitness pack which was added on my account without my knowledge. After that i received the sms on my registered mobile no. Without my permission rs.59 was deducted from my account which i didn't even subscribed or requested.

Is this the way to satisfy your customer?

Last saturday, spoke to your customer care executive by name mr. Pradeep kumar and asked him to deactivate actve fitness pack immediately. I request...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tatasky.com — unnecessary replacement of setup box, hdmi cable,and finally digicard

 SARASWATHI S J on Apr 16, 2018
Tata sky id [protected] has been deactivated.
I have charged unnecessarily by replacing first setup box then hdmi cable and then replaced my digicard as it was showing error. The tatasky people also collected technician fee of 225.
So, totally i have billed an amount of
625+200+300+225=1350.
For replacing a digicard only 300 has to be charged. Hence refund immediately rs 1050 to account without fail....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — no signal and noo services from last 6 days

 nikita-shiv on Apr 16, 2018
There is no signal from last 6 days... Compliant done several times at helpline number [protected] but no one is responding...
Complaint i’d wo#14b6rzlr

No one is able to visit yet
Every time they say will be reaching at your place in next 1hr
3 days has passed by doing this.

Kindly see to it on urgent basis now
Worst services i have i seen

Rmn [protected]
Rakesh shivhare...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Tata Sky — tata sky is not working : 1236640478

 machere9@gmail.com on Apr 15, 2018
Dear sir,
Now i feel it is pathetic to opt tata sky. I made a complaint on 14.04.18 @ 10:00 am around. I received a message a technician will visit the site between 08:00 pm to 09:00 pm. I did several calls for follow ups but a single call received from tata sky. Today 15.04.18 and 02:00 pm over, still no technician visited the site even call received from tata sky.

I'm also in service sector, a branch manager in hdfc bank, i have never seen such highly negligence of service in private sector.
Please get resolved the issue at earliest.
Regards,
Mohan...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tatasky fitness pack added on my account without my knowledge

 Chinmayrvaidya27 on Apr 15, 2018
I came to know yesterday that my acc balance is low and i need to recharge else i wont be able to see the tv. This is because of tatasky fitness pack which was added on my acc without my knowledge.

Background:
I spoke with tatasky cust. Care. Exec. On 11 mar 2018 to recharge the dormant account. I cleared told that i am new tenant to the flat and want to start viewing the tv channels again. The exec. Asked me to answer a few questions like - what was the last subscription amt and when was it made. I told him again that i am new to the flat and i dont know the previous recharge...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — dd sport not telecasting

 Sanjeev_delhi on Apr 14, 2018
During CWG 2018 tata sky not showing dd sport referring suprime court order. What is that order? Can you provide that order copy? Why this order is applicable to only Tata sky DTH only, because other DTH service provider telecasting the same....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not function hd box stand mood light

 shyamoldey on Apr 12, 2018
I am yearly suscriber.I have complain many time Moore than four week my HD set top box not funtion stand mood green light.my Tata sky IDno[protected].Digicomp no:[protected].RMN no:[protected].Digi card no:[protected].but not action this mater till update now.so please advice how can do solve problem.help no Tata sky evry time not rechble mood.please help me....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — pairing error and writing wrong card

 Nitish64 on Apr 12, 2018
My tata sky was closed from few months so i recharged today but when i open any channel its written pairing error this is a wrong card but the card is the same with the same digi card number. Please see to this problem. And my location is changed from mhow to amritsar. Please do something. As i could not see any channel in the box. The subscriber i'd is [protected]
Thank you...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — deduction of amount from my tata sky a/c

 November Rain on Apr 12, 2018
Jst now i recieved a call from tata sky customer care. After that i recieved the sms on my registered mobile number, without my permission rs.59 was deducted from my a/c for javed akhter pack, which i didn't even subscribed or requested.
Is this the way to satisfy your customer?
Plz deactivate javed akhter pack and return back the amount on my tata sky a/c.
Do fast....
Complaint comments  Read comments Complaint category TVs

Tata Sky — a r c not supporting to tv from set top box of tatasky .

 alvinjames on Apr 11, 2018
I brought a new tatasky dth on 2 and of January . But the ARC is not supported to TV. The problem is in set top box .So I complained to tatasky 3 time. But there is no response. The service people are not responding and simply cheating.
Still I have a complaint. The service people are very very worst.
I want to change the set top box with out any complaint as soon as possible....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — insufficient balance shown in account even after annual payment (1033697002)

 Shahira Thazeen Muddassir on Apr 11, 2018
Made annual payment of 11850 on 4 dec 17. Additional payment of 2000 on 13 january 18. On 4 dec 2017 opted for sports ultr package (4390 yearly, hd 1975, addt boxes 2750*2). Changed to ultra with 6160 yearly, hd cost 1975, additional 2 settop box 2750*2. Total 13585). Hav made total payment 13850. Still account info shows insuff funds and deactivation....
Complaint comments  Read comments [2]Complaint category Entertainment and Recreation

Tata Sky — tata sky mobile app

 Saurabh Pande on Apr 10, 2018
I cannot watch sports channels on the mobile app. Th8s facility was available earlier but even after recharging my account, i cannot watch the ipl matches on the go.
On calling the helpline number, i am told that sports cannot be viewed on the mobile app and i should download hotstar. I find this strange as i have been seeing one day matches as recent as 25th march.
Need a solution to this at the earliest....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tatasky hd set top box new connection still pending

 Kumaryogi on Apr 9, 2018
Dear Customer service Manager,

I am very disappointed for your initial service for new connection. I am so frustrated from your customer service provider. They does not support to their customers. I am regularly following up for my tatasky HD new connection for yesterday. I have ordered new connection of tata sky and i was already paid tata sky HD amount i.e., Rs. 1590 at 12:30 pm yesterday, April 08, 2018. But till date nobody call to me for provide any status of new connection....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — I an complaining about registration

 shilpanaragude on Apr 9, 2018
I jayram naragude registered my invoice i'd of tata sky 221286 dt 06 sep 2017 on 6 april 2018 for booking of holiday package for goa, i don't no whether it is registered or not please help me on contact no. [protected]
I want booking for only goa beach for 3 days only can you give me or
I want booking for tiru pati pilgrims or manali can you give me...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — very less channels displayed for hd first recharge

 shashank k avhad k on Apr 8, 2018
I have subscribed for tata sky hd box on 8 Apr 2018.
I took subscription from one of the tata sky dealers in my area.
The online subscription is rs. 2000 for hd box with first month recharge .
The dealer has taken rs. 2500 with 1 month free HD RECHARGE.
The fact is that after RECHARGE of HD CHANNELS MOST OF THE HD CHANNELS ARE ASKING FOR SUBSCRIPTION.
KINDLY take action against this issue.
TATA SKY IS SO CHEAP ASKING FOR CABLING CHARGES AFTER TAKING INSTALLATION CHARGES.
My contact no. Is [protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — not working tata sky since 6.4.18

 Kiran Kaboo on Apr 8, 2018
Sir/madam

On 6th april 2018 at 20.16 i had complained under complaint no 14551laa that our tatasky is not working but till time nobody came to resolve the complaint. Why so time?
Why i should give payment of these days. I am suffering a lot. Why tatasky is so unreasonable? Why not some technical is coming to resolve the problem? Or tell me that our technical is no perfect to resolve the problem.
Please resolve this problem immediately or give me answer?

Kiran kaboo
[protected] ([protected])...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — refund not received till now

 nilkanth nagre on Apr 8, 2018
Sir,
I am waiting for my refund from 07 feb to till date. Last time i was complaint and my complaint id is 1901182 for your reference.
Please help me, i didn't get any reply from tata sky. If i was called to tata sky customer care they told me every time we will solve as soon as possible and your complain is in progress.
Tata sky id [protected]

Regards
Nilkanth...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — about miss snehal : 7721870055

 Suraj Bhosale07 on Apr 8, 2018
Today i called her to give me a new connection and requested to please send them to install at 06.00 pm. She said yes and m trying calling her till 09.00 pm. Phone ([protected]) was ringing but she didn't replied. (Its not that she was not there she was there as after a minute phone was busy till next 10 minutes).
Her lethargic approach towards work may lose customer ike me those who willingly want to be a part of tata sky.

As already i have two connections and need one more for my brother yesterday was his bday and i keep on requesting that i need to gift him on that day only.
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — no service available even after recharge

 Rana Chakrabarti on Apr 8, 2018
The recharge happened today. Even after 1 hr, the service is not on. When tried to reach support team, automated service continuously communicated that i am their critical customer and call will be supported in a minute. At last one service person picked up after "10" minutes.

Spoke to support team member, and he mentioned there is a technical fault. So even after recharging, services did not come and billing cycle started clicking.

Such things happened several times and customer service had no resolution. And they mentioned that they will raise this to seniors. I...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

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