Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
7444
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633
[except MTNL]
754
366
220
154

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
2%
Complaints
7444
Pending
168
Resolved
119
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tata Sky Customer Care related pictures (378)

Tata Sky Complaints & Reviews

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Tata Sky — Tata sky re-charge amount discrepancy in tata sky account

 patibandla on Jan 19, 2017
I re-charged tata sky through SBI net banking-MVisa of amount INR 1305.00 on 4th Dec'16. On same day 4th Dec'16 I have re-charged again through central bank of India debit card for an amount of INR 1305.00. Both banks transactions are successful and amount was debited from my both accounts.
tata sky account (ID No.: 1041117126) is showing only re-charge amount.
Please check the account and update my tata sky account....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata Sky Very disappointed with Tata sky Service

 navneet kumar1 on Jan 17, 2017
I have TataSky connection (ID- 1160920904) for over 1+ years with HD+. I have never had problem with the service however my box got issues 1st time on 22th Oct 2016 and got replaced after paying Rs 600 as this box was not covered under AMC.
On 15th JAN 2017 again i noticed no signal on my TV Screen and I logged the complain for this issue, As per customer care executive this can be resolved by technician only and i have to pay the visit charge because my box is not covered under AMC.

Technician visited and suggested to replace the BOX with same amount Rs 600.I said no need...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Wrong Visit Charges

 spnt15 on Jan 17, 2017
Since Past 2 weeks I can not able to view 2/3 channels, I made a complaint to Tata Sky toll free and I have explained the nature of complaint to call centre guy, he has also confirm the charges are applicable is there is an issue with Set top box, the service technician came & inspected & found there is an issue outside my house of loose wiring, he accepted his colleagues might have came & repaired the splitter box & in that process the wiring might has been disturb, this he has communicated from my cell to Tata Sky callcentre executive, after this confirmation also I have been debited Rs.200/-...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Not able to view my subscribed channel since many days

 surendra.chouksey on Jan 16, 2017
Hi,

I am not able to view my subscribed channel On Tatasky since many days and my payment due date is 29 Jan 2017. I tired to connect customer care many times but they put me on hold every time by saying your expected time is 10 mins. This is the second time when I am facing this issue. Last time I have asked for refund of my money for the time when i was not able to view the channel. But haven't received any refund amount yet.

This time again since i was not able to view channel since many days, i want my balance to be refunded for the days where I was not able to...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Didnt got DD national channel during cricket match

 sravan kumar goud on Jan 15, 2017
I couldn't able to watch DD national channel during Ind vs Eng Match today I.e.15th Jan.. which was a free channel after the match finised I could able watch the Same channel... this type of business tactic made me to forcefully subscribe startsport which charged me Rs 60... please make not repeat such kind of cheap tricks...i want my money refund......
Complaint comments  Read comments Complaint category Entertainment and Recreation

Tata Sky — Very disappointed with Tata sky Service

 moneyworldinfo@gmail.com on Jan 15, 2017
This is the second time we are experiencing poor service from Tata Sky. We had given request on 11th January 2017 for new installation of Karaoke music system.. when we did not received any reply after 2 days, we enquired on Toll free number, the executive said ur request can't be taken, sytem problem. Same day we called 3 times...next day again gave request and everytime we told them that we want kareoke system to install...yeaterday your executive sent request to respective dept. for kareoke system, still today ur Exexutive called me in evening 7 pm and said I am coming to install Wi-Fi Dongal......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Unable to view service even after recharge

 boygrules on Jan 15, 2017
Unable to view services even after recharge. I recharged my account around an hour back. But unable to view services. It says you have not subscribed to the channel. However, on checking my account package details online, it says Supreme sports package is already subscribed. Why, then, am I unable to view services? Am on call on the Helpline number 18602086633 since 15 minutes; yet it says to wait and expected time to get connected with their executive is 10 minutes. Poor Service.

Please resolve asap.

Subscriber ID: 1078319025...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Repeated problem with HD+ SetTop box and replacement charges levied by TataSky

 gauravsagar on Jan 15, 2017
I have TataSky connection (ID- 1001308236) for over 11+ years and HD+ connection for over 6+ years. I have never had problem with the service however my box got issues 1st time on 12th Oct and got replaced. But since than the box is having issue every month and getting replaced. I get to know from Engg. that the boxes are all refurbished and they are repairing the same box and supplying back. In last 4 months, my box is replaced 4 times and TataSky is charging me 2-3 times for this repaired box.
I checked the option for new box, but that too they have only one (1) option at 7890/- (under...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — Tata sky dth connection123456789

 Vikas Bhushan 27 on Jan 14, 2017
My number is 9822355196. I have 3 connections of Tata sky. I had subscribed it from February 2016. From 22nd November 2016the connection is not working till date. They are not repairing it neither are they terminating it. They are in advantageous situations because they have WBMmdish installed i.e common dish for the building. The builder is not allowing for another company dish to be installed and they are not repairing it. They are saying the switches are being robbed so we will penalise for it. We said society is not formed so the builder still has the possession. The agreement is between builder...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Refund not yet credited to my account

 cvrt58 on Jan 14, 2017
On 26th dec.we recharge our dish no.1089108375 by rs.1000/-but we fill wrong no.1083108975 on that day as per telephonic talk co.promise to credit such Rs.1000/- credit to our account but till today we dont get any response from co.against this refund.so we need urgent reply from your end & also co.locate the customer whose dish wrongly charge by us.We want to clear that this amount directly debited from our account so as early as possible credit such amount in our account...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Deactivevate of sports channal

 kumardinesh12 on Jan 13, 2017
Dear Sir
My Tata Sky user id is 1116412972 .We are requested to please deactivate sports channal .
.I do not like channal ....
Complaint comments  Read comments Complaint category TVs

Tata Sky — Cheating & manipulation of tarif Addition

 ashok Kant on Jan 13, 2017
In less than 6 months, Tata Sky through sms intimated subscription of Active Music Pack on their own & started charging without any request from me. This is nothing but cheating & 420 adopted by Tata Company officials.

Ashok...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Wrong billing for cable

 Ramkumar Ramachandran on Jan 12, 2017
Tata Sky has wrongly billed us for cable while we never used the cable at all. It is unfair that they keep calling us again and again for paying this due. Surprising to see company like Tata Sky getting into such malpractices.

Cables used during installation belongs to us which is not understand by Tata Sky. We could send a technician and find this out easily which is not done by them...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Not activating my tata sky

 Abhinav4096 on Jan 11, 2017
I am trying to get activated my set up box after 6 month or more.earlier mine set up box was primary which is inactivated by my self and secondary box working properly now I have to activate mine. M calling on regularly basis but cuold not get succeed this is really very shamefully for such a big company like tata sky. Your tellycaller operators don't able to get my problem even......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Technician behaviour

 Balugoud on Jan 11, 2017
My tatasky setup box was not working.i lodged complaint to customer care.they sended technician .he checked and said that setup box will not work, u should buy new setup box.he took 900rs for the new one.the old setup box, old remote also he has taken.i asked for the old remote, but he is saying I will hand over the old Setup, remote to company.is it correct...
Complaint comments  Read comments Complaint category Other

Tata Sky — Chhanel not showen

 DAVINDER KUMAR AGGARWAL on Jan 11, 2017
I take Tata Sky DTH connection vide id no 1211967383 in Nov 2016. From 25-12-2016 I received so many calls from that company that a offer is on my connection, if I recharge for a Year subcription only in Rs. 2700, then my connection is valid for a year and I will see all the chhanel except HD chhanel in november 2016 packege. Afterthat I recharge for Rs. 2700 and a confirmation call is received from the company and my connection is recharged upto 27-12-2017. After that in my connection only one kids chhanel is showing. When I talked their customer care then they told that in this packege only one...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Keep getting calls from Tata Sky that was meant for some other person

 dmiseall on Jan 10, 2017
10 Jan 2016
called from: +91 40 6698 0002
I keep getting several calls from the past 1.5 years randomly asking if my name is Sanal/Jyothi etc and tell that my tata sky connection payment is pending. I keep telling them that this number belongs to me and my name is not whom they were addressing to. I have never taken any tata sky connection and only once I took a tata docomo sim and tata wifi dongle both of which I have discontinued. Each time I get a call I ask them to remove my number from their database but I still keep getting calls addressing some other person's name.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata Sky dish

 Garima Kaushik on Jan 9, 2017
The worst company ever... I have to complain every 2 weeks. Its signal goes off and every visit either they change ur box @ 600 rupees which is bloody refurbished and doesn't work after one month which means pay again for another box. Plus every visit they charge us 200 rupees. Mr. Ratan Tata I buy tata products bcz of ur honest reputation and work ethics. But it seems Tata sky is run by thieves....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Automatically amount debited in my account many many times

 madahav on Jan 9, 2017
Sir, I am a new dealer of Nimbal village in Indi taluka. My dealer no is 9632950900. Then my distrubuter no is 8722228344. Its one problem to me, todays my account balance is 974.00 rupees. Distributors are 900.00 rupees debited in my account without my permission, balance amount is 74.00 in my account. How recharge to customer's account 200.00 rupees? How to do my business? What reason of my amount debited many many times? Please call to me 9535454751....
Complaint comments  Read comments [3]Complaint category Business & Finances

Tata Sky — Change my old registed mobile number

 johnmarboh on Jan 9, 2017
Dear Sir/Madam

My Name is Virginia Thabah.and My Tata Sky ID No.1124732882

I have a complane that I have lost my old mobile no.

In future my process in your company with my new mobile no.9436575854. and in future you contract me my new no. ( 9436575854).

So please you update my new mobile no.in your system.

Thanks,

Regard !!
Virginia Thabah.
Mob.no.9436575854...
Complaint comments  Read comments Complaint category Government Organizations

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