Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 5%
Submit a Complaint
7732
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633
[except MTNL]
up
889
down
421
up
260
down
175

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
5%
Complaints
7732
Pending
425
Resolved
395
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tata Sky related photos (393)

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Tata Sky Customer Care related pictures (393)

Tata Sky Complaints & Reviews

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Tata Sky — Unnecessary creating problems so that they can send technician & charge fr visit

 karishmanainsy on Apr 29, 2017
Subscriber id:1047853104
Every month there will b some & other technical errors which the customer care will never resolve from their end & always give an option for sending a technician so that they can charge fr the visit. Tata sky has made it a business to fool customers like this.
My tv suddenly started showing a msg that there is no digicard whereas I don't hav any card system in my set top box. After calling customer care, rather than solving my issue again they gave an option of sending technician which is chargeable. Just a 2 weeks back also I had signal issue & they charged...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Opted rs164/telugu pkg but given rs 339/ pack

 crkrishna on Apr 28, 2017
I spoke with madhury and rahul yesterday and requested for rs164/ telugu package. But as i have received sms after the call, i have astonished, they gave me rs339/pack. U can check my voice records even.
So, pl. Do change me to rs164/ telugu package and pl take necessary action for the inconvenience caused as i lost both time as well as money and mental peace.
C ramakrishna i'd 1208456200...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata sky id 1118367349 belongs ramprakash gaikwad mob.91-9423578463

 Ramprakash Gaikwad on Apr 27, 2017
I was receiving several calls from01246727730 or some other similar numbers advising me to recharged with an Amount of Res.1500/- n get benifit for 1 Year Dhamal Mix pack according I Online recharged but Massage from Tata sky is my validity is just uptown 10th of October 2017
In view of the above please rectify the transaction n validity may 26th April 2018...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Billing related

 krishnaraju on Apr 27, 2017
I had multi tv connection one standard and other hd connection taken during june 2016 and this hd has been discontinued during august / september 2016, and no dues from may end. Once i subscribed for disney channel for one month after paying required amount and later on discontinued and channel also deactivated by tata sky. Recently on 5th april i requested for sony six activation with a subscription fee of rs 60 pm. I have paid rs 120 for the above channel for two months. I have received a message that urgent payment is due on 30 th april. It seems that tata sky taken the balance for the channels...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Dth service not providing

 Arun Kumar Banerjee on Apr 27, 2017
Since 24/4/2017, disc of dth service dislocated due to fast wind. Complained
Over phone for request of service and given reminder online (Ref. No-wtgg3jl). Again gave reminder on 25/4, 26/4 (Ref. No-wuounss & wum360m respectively). On 26/4/2017, also talk over phone on the subject
(Activity no-a-71512211327 attended by ms deepika). Till date no body attended for the service and i, am unable to visit any channels of tatasky, since than.
Hereby requested to refund money (Balance amt. Of, advance given), as the service is not provided by the tata sky.,...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Without consent of mine channel active smart manager has been activated

 khyati makkar on Apr 26, 2017
Tata sky id no - 1061154025 without consent of mine channel active smart manager has been activated at my tata sky set up box and deduct my validity get reduced by 3 month. Though presently it is free under pilot project how you can deduct my account. I do not want this channel. Hence deactivate this channel asap and intimate me about this on my email id. Also, reset me due date to 3rd sept 2017....
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Sky — Non availability of channels post-subscription

 Levine on Apr 26, 2017
Dear sir/madam

My name is mark. I'm a tata sky customer and my id number is 1134147451. I'm complaining about the nonavailability of all my channels even after recharging my tata sky account. Therefore, it is my humble request for your intervention at the earliest possible. Also, i have lost my old tata sky rmn and therefore would like to update a new number which is 8131856944 (New no.). So please look into the matter at the earliest.
Regards
Mark...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Complaint regarding threat to disconnect Tata Sky

 V.B. Gupta on Apr 25, 2017
To,

The chairman
Tata sky

I am subscriber to tata sky (Id no. 1006812687).in february, 2017 i have made a payment of rs. 3, 615/- for three months through online and got a message, that next recharge is due in june, 2017.

Since, yesterday i have been getting messages on my tv screen, that as on 24th april, 2017 the balance is "nil". There appears to be an ambiguity in your accounts. Kindly check the same and intimate to the undersigned.in case of wrongfull disconnection of tata sky you shall be liable for all the legal consequences.
Complaint comments  Read comments [1]Complaint category News & Media

Tata Sky — Unfair charges

 Sanjay Musaddi on Apr 25, 2017
Telecast of my tatasky stopped since last 20 days. Lodged 4-5 complain and accordingly technician visited my premises and inform the have switched over to super hd and super lng has to be changed which will cost rs: 800/-.
On calling cc centre i was informed that it will be on free of cost if it is changed for ist time. Nor they have changed the lng nor the telecast resumed.
I was satisfied with my existing telecast and never approached for super hd. Why they have stopped the telecast without my consent??...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Tata Sky — Deactivation of connections

 Arvind Jalan on Apr 24, 2017
Against my id no.1057736595, 4 connections are running, i want to deactivate all 4 connections with immediate effect.

Whenever i tried to make a request on your tollfree nos., line automatically disconnects.

Against id no.1004084883, two connections are running, which will be running but their wiring system needs to be separately set.

Please send your person on 25.04.17 to do the needful....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — My tata sky sd box get burned

 abuzar firoz on Apr 24, 2017
Hello this is md abuzar firoz...
I got my tata sky std nearly 2 years ago
But now it is created a mess in my life it get burned and there was only smoke and smoke... Earlier i was thinking that it is my curved tv problem... After unplugging tata sky i was worried about my 1.2 lakhs tv but my tv worksπŸ˜…πŸ˜‚πŸ˜‚πŸ˜‚and now i was sure that this is my std problem... But know also i am crying 😒😒 because my favorite tata sky + hd set top box had been burnt...
Please donot buy tata sky... I think for fast services airtel is much faster... If anyone facing this problem... Kindly...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Change my number

 Datta Pawase on Apr 23, 2017
Dear sir/madam

My name is dattatray bhausaheb pawase and my tata sky id no.1076626363

I have a complane that i have lost my old mobile no.9011066792.

In future my process in your company with my new mobile no.9881611101. And in future you contract me my new no. (9881611101).

So please you update my new mobile no.in your siystem.

Thanks,

Regard!!
Dattatray bhausaheb pawase
Mob. No.9881611101...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Technician visit charges

 Vipin Chaurasia on Apr 23, 2017
I had this connection for more than 5 years, the 6 out of 7 news channels dies 6 days back. Upon contacting their customer care (Which is horrible) & by the way the cc do not keep notes of the conversation & you get automatically disconnected, hence you have to explain the problems multiple times; like i was saying that upon contacting the customer care and after explaining my problem to them and after much tecno-dancing (Resetting etc) i was told that a technician has to visit and i have to shell out 240 bucks for it! Morally i do not agree to pay unless there are any hardware issues related to...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Tata Sky cheated us by giving false information.

 Kiran Kumar Vejendla on Apr 23, 2017
Tatasky managers approached us with 6 months all channel package for 2950. When i asked about specific channels like star movies hd, hbo hd, they mentioned all channels are free. but when it was installed they simply kept me on SSP and mentioned that you get only telugu channels, with out my knowledge they selected package, now no one receiving calls....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Recharge

 Tanmay Sareen on Apr 22, 2017
I had recharged for rs. 8800/- for 11 months in advance, for 2 tv sets, on which 1 month subscription was free on tata sky ultra pack. My due date for renewal was 27 march 2018. Now i suddenly get a mail that my subscription is due on 31 oct 2017. Apparently, tey have upgraded my pack to hd, without my permission/consent and deducted my account balance, reducing it so much that is is now sufficient only for 6 months, not 12!! What kif of harassment is this? Who has given them permission to misuse my account balance without my permission. The only mistake i made was recharging it with a huge sum...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Changing of mobile no

 uramjoshi on Apr 22, 2017
Dear sir/madam

My name is uday joshi. And my tata sky id no.1113306854

I have a complane that i have lost my old mobile no.9637166340.

In future my process in your company with my new mobile no.8407975836. And in future you contract me my new no. (9l8407975836).

So please you update my new mobile no.in your siystem.

Thanks,

Regard!!
Uday ramchandra joshi
Mob. No.8407975836...
Complaint comments  Read comments Complaint category TVs

Tata Sky — Irrelevant deduction from account without my consent # 1170969511

 sanket330 on Apr 22, 2017
Dear Sir,

This is happening again and again. You again activated some Tata Sky Music channel in my account and started deducting 59 rupees each month without my consent. I haven't said yes to any of the offers and have not asked to activate it. So please check and refund 120 rupees back in my account or else refund all my money to my bank account and i will shut down the tata sky completely.

I don't want to be associated with such brand which fools peole and says you have only asked us to activate. If you have proofs send us the voice recording evidence. 'I demand...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — My tata sky reinstallation

 Sandipsinh Darbar on Apr 21, 2017
I have been tired of calling the tata sky customer care for three to four days so far no technician visited me here or i did not call me, if you do not take solution, then i will disconnect tata sky connection i am very upset
You give me the answer on the mail. I have been tired of talking about it. I do not have to talk to you over the matter. You can answer me on the mail. You will not be able to solve this call or you will get it and how many times do you....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Supreme sports HD pack added even after denying

 Balbinder Kaur on Apr 20, 2017
My self gurdev singh mobi no.9855568951 tata sky subs no 1097914533 is not subscribed for supreme sports hdaf i got call from one of representatives for subs of above which was denied, even than pack was added which i came to know when i started getting recharge messages to recharge by 20/4/17 instead of actual date of recharging on22/4/17 i couldn't understand why people are hareshed in such a way sir sorry to say if it deactivated today i have bound to go to cust care pl look into and do the needful
Thanks...
Complaint comments  Read comments Complaint category Other

Tata Sky — Unauthorized balance deduction from tata sky connection

 sana faruqui on Apr 20, 2017
I was complaining about my Tata sky connection to customer care that my tata sky is not working properly so they lock my complaint n send d technician at home on 12/4/17d d technician resolve d problem n demand money as service charges but my Tata sky not complete 1 year validity n customer care told me that if my Tata sky is under validity for 1 year then I have not give any money to technician, but next day on 13/4/17 my Tata sky a/c get deactive n a overdue of 200 is active. My subscriber no.is 1197936246, amroha, up west. Solve dis problem quickly...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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