Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 15%
Submit a Complaint
8716
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633  [except MTNL]
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Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
15%
Complaints
8716
Pending
5
Resolved
1310
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky related photos (475)

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Tata Sky Complaints & Reviews

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Tata Sky — my update name sir

 Ranno Rajput on Jan 19, 2018
Dear tata sky
Plz change my registerd owner name of my tata sky account
Older name
Rajesh kumar

Updated name
Ranveer rajput

It is very important for me to change my account holder name
So plz change my account owner name
Sir do something speedly in fewer days
My subscriber id is [protected]
My mobile no is [protected]
So i am waiting for your answer.
Thankyou......
Complaint comments  Read comments Complaint category Home & Garden

Tata Sky — 1244545982 customer id

 ajai kumar jain on Jan 19, 2018
[protected] customer id of tata sky. Paid subscription for six months upto may 2018, only news channel package.
But as per payment, no channel is activated agnst subscription. I paid for six month package up to may18. Sms also rec'd for six month activation.
Today i come to know that subscription is till 18th jan 18,
Pl activate my subscription till may 18. Only news channel is activated in my tv.
Ajai kumar jain...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — excess amount refund reg

 Blgudi on Jan 18, 2018
This is to bring to your kind information that tatasky i'd no [protected] monthly subscription is rs 230.00 by mistake i creadited your recharge ac some of rs 23000. So deduct one month subscription & refund remaining balance, rs 22770. As early this is for your kind information. My email address is neelkant64@gmail.com & contact no [protected] (I'd holder name is thippeswamy) so check the same & refund early remaining as per above balance....
Complaint comments  Read comments Complaint category Credit Cards

Tata Sky — agents take money for 1 year subscription but does not recharge

 Santhosh Sandy on Jan 17, 2018
I have taken a new TATASKY CONNECTION ON JULY 2017.I HAVE CALLED THE TATASKY CUSTOMER CARE FOR THE NEW CONNECTION AND WITHIN THE SAME DAY I GOT MY CONNECTION AND INSTALLED.THE ENGINEER NAMED ANJI INSTALLED AND HE ALSO TOOK MONEY FOR 1 YEAR SUBSCRIPTION. BUT FROM THAT TIME HE HAS BEEN DODGING BY RECHARGING ONLY FOR R. S 100...I USED TO CALL HIM WHENEVER THE CONNECTION IS DEACTIVATED...HE WILL PROMISE ME TO DO THE RECHARGE FOR 1 YEAR BUT WILL DO FOR 100..I HAVE RAISED A COMPLAINT WITH TATASKY AND THE COMPLAINT #12IMY5FZ

My Tata Sky ID [protected].

This has been happening...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — picture quality, camera disabled

 Pravin Mantri on Jan 17, 2018
गेल्या दोन दिवसांपासून टी.व्ही. वरील चित्र अस्पष्ट दिसत आहे. चित्र सेटींग केले असता ca module मध्ये cam disabled दाखवतो. सेंट टॉप बॉक्स थोड्या वेळाने गरम होतो आणि चित्राचे कलर अस्पष्ट दिसतात व बदलतात. चित्र हलू लागतात. Tata sky card set top मधून काढून स्वच्छ...
Complaint comments  Read comments [1]Complaint category Other

Tata Sky — I want

 sathikaruppan on Jan 16, 2018
I want to change my phone number in Tatasky how to change my Rmn what is helpline number how to connect remote to the phone how to insert usb in the Tatasky setof box in were the in settings any offer in 1000₹/year we want this offer now we put for 1000₹/5month we want that 1year offer please direct for 1 year we to change the offer to my Tata sky....
Complaint comments  Read comments Complaint category Products & Services

Tata Sky — change registered name

 Rajat jaat on Jan 16, 2018
Dear tata sky
Plz change my registerd owner name of my tata sky account
Older name
Ompal

Updated name
Rajat sahu

It is very important for me to change my account holder name
So plz change my account owner name
Sir do something speedly in fewer days
My subscriber id is [protected]
My mobile no is [protected]
So i am waiting for your answer.
Thankyou...
Complaint comments  Read comments [3]Complaint category Universities

Tata Sky — change rmn

 B Nash Thapa on Jan 16, 2018
I have misplaced the rmn of my tatasky id. I cannot even remember the rmn. Tatasky was fun and would continue to be but i am unable to enjoy it because of the above cause. This is very unpleasant as i am unable to avail much services from tatasky that is related to rmn. Therefore i would like to change the rmn of my account with the subscriber id [protected]....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — billed twice and tata sky denying it

 rajeshtiku on Jan 15, 2018
On 15th Aug 2017 I recharged Tata sky subscriber ID [protected] for Rs1010 through internet banking.The amount of Rs 1010 was debited twice from my account. The bank has given a written reply that both the trasactions IGABVKIEV2 And IGABVKIDX0 are successful after contacting the merchant.The copies of which i am sending to you.But even after repeated complaints Tata sky is denying it.After verifing and final settlement, it is requested to return extra amount of Rs 1010 to my account....
Complaint comments  Read comments Complaint category Internet Services

Tata Sky — cancel subscribed channel even after complete payment before due date

 matre123 on Jan 15, 2018
I recharged my tata sky account for star sports 1 on 21 dec 2017.
I got recharged successful sms from tata sky. As per details on tata sky website star sports 1 channel has validity of 30 days.
My subscription for that channel has to be till 20 jan 2018. But on 14 jan 2018 they stop broadcasting of channel with reason insufficient balance. I want to get subscription in full....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — no connection after repeated complaints and defiant behaviour

 Vikram Sanghra on Jan 15, 2018
We have registered and paid the full amount for a dth connection for the entire building in pune. Even after complete follow up for the installation of a common antennae for the building the concerned person is not responding, does not pick up the phone.
It has been 2 months since complete payment is made and the no objection certificate has been given to tata sky on the company's letterhead for installation of the dth antennae for the entire building.
On calling for enquiry the installation person talks very rudely and tells us to do what we want to and complain to whoever we want...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — misappropriate use of my mobile no.

 Alio on Jan 15, 2018
My mobile number. (Protected) could not registered to my tata sky subscribe id (Protected) displaying a error message "this mobile is already registered with another subscriber". This is an misappropriate use of my privacy without my knowledge. Therefore i kindly request to de-registered my mobile number (Protected) from the subscribed id.
Thanking you....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Sky — not getting signal for since 24 hours. till no one did not contact me about this problem.

 Mohangaddam on Jan 14, 2018
This is kalpana from jaggaiahpet from andhrapradesh. My tata sky subscriber id:[protected]. We are followed to pay monthly amount regularly. We have been taken connection from october. But yesterday i. E.13/01/2018 evening onwards i have a problem of not getting signal. At that moment e we inform to customer care whatever he had been saying we are followed &raised a request. But unable to contact to me of any technician regarding this problem since 30 hours so. Please help as quickly as possible. Otherwise i had taken out my tata sky connection....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — mental harassment by customer care

 aakash trevadia on Jan 14, 2018
Tata sky has put my balance as -776rs when i have already paid them for the entire year.
They say they have charged me for the installation which i had already paid their staff by cash.
Now i want to subscribe a new channel and they say me i cant since my balance is negative.
I even told them the name and phone number of the staff whom i had paid money and had also gotten a confirmation call from tata sky regarding the same.
Their customer service keeps telling us that problem will be solved but to no avail. Their manager mr daniel even cut the phone on my face without...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — wrong charges taken by company & no interest in solving problems of customers by customer care staff

 Manish Khivasara on Jan 13, 2018
I am a new customer and it is just 4 month before i take the connections of this company, my connection is under warranty period there after company charge wrong from my account on 9-1-2018 & till now company not refund my amount, & i have proof of audio recording that representative from tata sky customer care has accepte that they have charged wrong amount, they just saying sorry sorry sorry from[protected] to[protected] days but till saying - - sir please wait, sir please wait, i completely harras by tata sky... I suggest that don't take tata sky connection... Worst worst worst service c -...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — 1004174502 cancellation

 Parimal Mondal on Jan 13, 2018
I was staying in bpcl colony chembur at company's accommodation at flat no.161, building no.22 more than a year back. The bpcl had provided me a tata sky connection with id [protected]. But, now i have shifted to my new location at kamothe and had taken new connection with customer id [protected].
But repeatedly, the old connection id [protected] is appearing again and again when i am trying to recharge with new id [protected].
Pl. Cancel the id [protected] and keep the id [protected] active.
Regards,
Parimal mondal,
[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — detective my id

 parverm1 on Jan 13, 2018
Respected sir/ madam,
My name is pardeep verma i am a regular customer of tata sky id no is [protected].
And my registered mobile no is [protected]. Last 10 days i have recharged my tata sky account with 310 rupee only. The same but 2 days later i have got a text message on my registered mobile no for detective account due to low balance kindly told about my tatasky plan in brief detail and detective extra service on my account with immediate effect.

Regards,
Pardeep verma
Darlaghat (H. P.)
Mobile no.[protected]...
Complaint comments  Read comments Complaint category Employees

Tata Sky — duping customers to take packages and hd connection

 Madhulika Mitra on Jan 13, 2018
Our tatasky connection was not functioning properly. We called tatasky helpdesk, who very promptly sent their technician home. He fixed the problem, then started pushing and asking my parents to take a new tata sky hd connection. He started by the connection is very old, you should change the box, and when my dad did not budge, they went till the extent of stopping our services temporarily to scare us. When i threatened i will the tatasky hepdesk again, magically our services resumed. And he was constantly on phone with his boss - ms saritha, who was all the trouble maker. When we finally did not...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — change my name & add

 Zulfi Boz on Jan 12, 2018
Dear sir,

My name is aziz hussain, i have purchase a tata sky dth, due to some issue i have change my name & address details on my connection.
Old connection details are as belows -
Customer id [protected]
Name - tashi tamang

New address & name
Name - aziz hussain
Add - chuchot shamma leh ladakh
Ph - [protected]
Kjhfdndjfgjkvfdlkvdkekrlsgfmklkgfnmlkfgkm'gfigr;mlefogs;klhfkpo
Htzdbkm'hfdokpfbk'zhdfjp'zthedmdnfmkhfopethzdmdzhfkbphzdm, gnfok[thzl;gdlktzm;lgpoherrv;gldvflgogdffd'g...
Complaint comments  Read comments Complaint category Education

Tata Sky — wrong subscriber id setup box installed at our place

 Saie Tambe on Jan 12, 2018
On 22nd dec, 2017 we took new tatasky connection at our mumbai home. I got one subscriber id : [protected] from tatasky, but on our tv screen different subscriber id. It happned only because tatasky servicer engineer has installed wrong setupbox at our place. I m taking followup with tatasky since 22nd dec, 2017 regarding this but still not any single action took by tatasky...
Complaint comments  Read comments Complaint category Other

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