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Tata Sky Complaints & Reviews

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2.1
Updated: Jul 8, 2026
Complaints 12317
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5114
Unresolved
7203
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Tata Sky reviews & complaints(12317)

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P
Pradhan Tilak
Jul 8, 2026
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Recharge amount not show

Address: GARGANDA TG,RAMJHORA,ALIPURDUAR (WB)735228

I have recharged my account twice—once for Rs. 400 and once for Rs. 350—but the channels are not showing on the TV, and the service hasn't started.
I want to cancel Tata Sky and switch to a different dish provider; please refund the recharge amount today....
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M
MyntraCustomer
Mar 26, 2026
Mar 28, 2026
This thread was updated on Mar 28, 2026
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Charged every month for a Box that does not exist

I am a TATA Play (Sky) consumer for 15+ years. I ahev omly one TV and one set up box.

I noticed that I am being charged Rs457 per month for a secondary set up box which was discontinued 7 Years ago. That box does not even physicall exist and I am being charged for it.

They are not giving refund back. Please help...
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B
bobbili venkata ramana
Jan 28, 2026
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Fraud on 2nd term recharge after receiving money by installer

Address: Sivajipalem, D.No. 9-6-2, Visakhapatnam - 17 AP

I B.Venkata Ramana . Customer of the Tata Play I D [protected]. your installer Srinivas Pampana, Ph No. [protected], has received full year recharge amount Rs. 2650/- through phone pay on 5th July 2026 from me.
But he recharged only for 6 months 1st December 2025, at the time I am several times he recharged again one month upto February 2nd 2026. I called several times from 26th onwards he is not responding. If you need any additional...
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R
Roxie_82
Nov 4, 2025
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Tata Play - Do not take this service

I raised a request for relocation & the incident is open for more than 10 days. The customer service is hopeless and they do not have anyone accountable for any kind of escalation. Don't expect any easy resolution. The issue will keep dragging for days. They are the lamest bunch who sound like trained BOTs. They cannot give you any solution. They will keep repeating the same responses. If you are on prepaid, you are losing money everyday,...
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V
Veera Sekhar Rao veeravalli
Oct 21, 2025
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Scammed about upgrade of tata sky on 5000 recharge

Address: 302, Maruti ram apartments, Dharavari Thota, Ongole 523001, Andhra pradesh

Hi I have a TATA SKY subscription with subscriber ID [protected]. I have recently done a TATA SKY recharge. During recharge it clearly showed that if I make a recharge for 5000, i will get a TATA SKY BOX upgrade. When we called TATA SKY customer care, they said that the request is being cancelled on our request which was never the case. The system also shows the same that the request is cancelled.

We did not receive the call...
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A
atulups1
from New Delhi, Delhi
Aug 11, 2025
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Poor signal in set top box

Address: New Delhi
Website: Tata Sky

Suscriber ID [protected].
My tata sky was streaming with interruption for the last two days due to some signal problem. When I contacted through chat option on app. It went off fully .
I want the status quo to be maintained first. secondly it was a software issue and has to be resolved at your part and the chat option available wants Rs 250. Whereas I am a faithfull customer of Tata Sky for more than last ten years.
Hence...
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D
diff_2013
from Pune, Maharashtra
Jun 2, 2025
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Fiber OTT Plan is just 29 days

I get 4 OTT Apps thru my Tata Play fiber Internet connection.

However what I notice is that the Internet Plan is 30 days but OTT plan is just 29 days.
So OTT plan expires one day before the Internet plan.
When called customer care all they say is this is their policy.
However this is totally unfriendly policy.
Instead I would better buy individual services for one full year by paying fees directly...
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M
m9cfm5l
from Delhi, Delhi
Jan 18, 2025
Resolved
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Tata play

249 amount deducted from bank account but app asking again for subscription. I was recurring amount deduction...
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M
Mayan37
from Nagpur, Maharashtra
Sep 30, 2024
Oct 1, 2024
This thread was updated on Oct 1, 2024
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Amount deducted without information

Relocation request raised by tata play it self and relocate my dish without any intimation

Connect me - [protected]...
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K
kaviharipad
from Haripad, Kerala
Sep 9, 2023
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Minimum recharge amount of Rs.200

Address: Haripad, Alappuzha, Kerala

Hi,
I have opted for a monthly pack of Rs. 154. Now Tata play has increased the minimum recharge amount to Rs. 200. If a customer has opted for a monthly pack of less than 200, why would they recharge for higher amount. When I registered a complaint against the same, customer care executive gave the reason that customer can see TV for a longer period without any interruption. It is such a flawed reason which is unacceptable. In the...
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R
Ranjanee Muthu
Dec 11, 2022
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Tatasky box not working

Set of box not working
Need urgent attention...
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A
Aman@kaur
Dec 5, 2022
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Card not correct

This card is not correct for this set top box.. I've already tried removing and inserting it after cleaning but not working...
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S
Shiva220022
from Lucknow, Uttar Pradesh
Dec 4, 2022
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I am not able to get my subscriber id

I am not able to get my subscriber id
Reg mob no - [protected]
Digi card no[protected]
Kindly send my subscriber id to my email [protected]@gmail.com...
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R
Rohanyes
Nov 2, 2022
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Recharge Validity

It's been a year . Every time I do monthly recharge my pack expires early . now expiry time is going big now it's on 15 days. what the hell . taking money of whole month and providing less days ?...
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A
Amit Mokashi
Oct 23, 2022
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Star Sports.... Ch. 454

Address: https://www.tataplay.com/

The customer was not informed about downgrading their service.

The customer was able to watch the match on live tv from his app mobile and today was an important match of India vs Pak the customer was not able to watch the match or price distribution on live tv of the tata sky/play mobile app as star sports had stopped broadcasting their channel to any other platforms and only TV.
This was not informed to the customer....
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Alendra Bhushan Baishya
from Guwahati, Assam
Jul 23, 2022
Resolved
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Fraud by service technician

Address: Sualkuchi Kamrup Rural Assam

Tata is a good brand but now I can't trust it, cause I raised a complaint issue on yesterday after that technician came into my house due to my tata play not get signal but it seems that while leaving he told me that you will get an OTP please told to me and i asked him also but he told me that it's prove of completion of our work don't worry but after 30 minutes i realised he add tata binge into my Tataplay account for 1 months subscription...
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S
Sim111609
Jul 12, 2022
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Alert light on set up box

My tata sky set top box is showing alert light continuously...
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M
mailtokd
Apr 9, 2022
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DO NOT upgrade to Tata Play Binge from your HD+ Box

Tataplay has started very unethical practice to clickbait premium customer into upgrade to Tata Binge when you go for yearly renewal option. I have been a satisfied customer for 15 years and is finally disconnecting due to pure unethical practices by Tataplay/Tata sky. When you go for renewal of Subscription for 6-12 months, it will offer you 'Free' Upgrade to Tata Binge sothat you may watch free OTT apps for one month and take a subscription...
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C
Chinmay.das
from Hyderabad, Andhra Pradesh
Jan 28, 2022
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Deduction of money from my account

Address: Hyderabad

Tata Sky started charging my account [protected] from September 2021 INR 149 towards their Binge Services for mobile which I have never used. I have found this deduction in October 2021 and reported the same to Tata Sky call center on 22 October 2021. They informed me that the amount whichever has been deducted cannot be refunded but no more charges will be deducted and the Binge service is deactivated from my account. Again I found that on...
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H
Harsh shirse
Jan 11, 2022
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Dropping vedic maths channel

Please kindly remove this pack from my tata sky box or I will file a legal complaint against your company...
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