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Tata Sky Complaints & Reviews

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Updated: Mar 26, 2026
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Tata Sky reviews & complaints(12316)

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M
MyntraCustomer
Mar 26, 2026
Mar 28, 2026
This thread was updated on Mar 28, 2026
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Charged every month for a Box that does not exist

I am a TATA Play (Sky) consumer for 15+ years. I ahev omly one TV and one set up box.

I noticed that I am being charged Rs457 per month for a secondary set up box which was discontinued 7 Years ago. That box does not even physicall exist and I am being charged for it.

They are not giving refund back. Please help...
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B
bobbili venkata ramana
Jan 28, 2026
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Fraud on 2nd term recharge after receiving money by installer

Address: Sivajipalem, D.No. 9-6-2, Visakhapatnam - 17 AP

I B.Venkata Ramana . Customer of the Tata Play I D [protected]. your installer Srinivas Pampana, Ph No. [protected], has received full year recharge amount Rs. 2650/- through phone pay on 5th July 2026 from me.
But he recharged only for 6 months 1st December 2025, at the time I am several times he recharged again one month upto February 2nd 2026. I called several times from 26th onwards he is not responding. If you need any additional...
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R
Roxie_82
Nov 4, 2025
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Tata Play - Do not take this service

I raised a request for relocation & the incident is open for more than 10 days. The customer service is hopeless and they do not have anyone accountable for any kind of escalation. Don't expect any easy resolution. The issue will keep dragging for days. They are the lamest bunch who sound like trained BOTs. They cannot give you any solution. They will keep repeating the same responses. If you are on prepaid, you are losing money everyday,...
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Veera Sekhar Rao veeravalli
Oct 21, 2025
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Scammed about upgrade of tata sky on 5000 recharge

Address: 302, Maruti ram apartments, Dharavari Thota, Ongole 523001, Andhra pradesh

Hi I have a TATA SKY subscription with subscriber ID [protected]. I have recently done a TATA SKY recharge. During recharge it clearly showed that if I make a recharge for 5000, i will get a TATA SKY BOX upgrade. When we called TATA SKY customer care, they said that the request is being cancelled on our request which was never the case. The system also shows the same that the request is cancelled.

We did not receive the call...
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A
atulups1
from New Delhi, Delhi
Aug 11, 2025
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Poor signal in set top box

Address: New Delhi
Website: Tata Sky

Suscriber ID [protected].
My tata sky was streaming with interruption for the last two days due to some signal problem. When I contacted through chat option on app. It went off fully .
I want the status quo to be maintained first. secondly it was a software issue and has to be resolved at your part and the chat option available wants Rs 250. Whereas I am a faithfull customer of Tata Sky for more than last ten years.
Hence...
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D
diff_2013
from Pune, Maharashtra
Jun 2, 2025
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Fiber OTT Plan is just 29 days

I get 4 OTT Apps thru my Tata Play fiber Internet connection.

However what I notice is that the Internet Plan is 30 days but OTT plan is just 29 days.
So OTT plan expires one day before the Internet plan.
When called customer care all they say is this is their policy.
However this is totally unfriendly policy.
Instead I would better buy individual services for one full year by paying fees directly...
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N
Nagarajanchn
from Chennai, Tamil Nadu
Apr 8, 2025
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Address: Chennai

Our regular subscription amount is
Rs 322 but suddenly we got to know that our Subscription for the Month of April 2025 is 521 and we have contacted the customer care and asked about this increase of Ra.199 and they said we have activated TATA Binge app and subscribed but we haven't subscribed because we havent downloaded the App so far and they told me that to cancel this excess subscription we need to download this App and we did on 5th April to deactivate this subscription.
But they told me that it was activated on March and we didn't activate this app and subscribed.
Inspite of complain both Oral and written by email they are repeating the same answer.
We haven't used the service pack since we are not aware of this excess pack got activated without our knowledge.
Now we have to pay the excess amount of Rs.199.
We find this s new kind of scams and anyone can imagine that how many people suffered of this excess Billing and no one is ready to provide the Remedy
Finally we have to complain with the TRAI to get the remedy
With Regards
D. Nagarajan
Chennai
Tata Sky customer support has been notified about the posted complaint.
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    M
    m9cfm5l
    from Delhi, Delhi
    Jan 18, 2025
    Resolved
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    Resolved

    Tata play

    249 amount deducted from bank account but app asking again for subscription. I was recurring amount deduction...
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    S
    SVSS Ramachandra
    from Mumbai, Maharashtra
    Jan 9, 2025
    Jan 9, 2025
    This thread was updated on Jan 9, 2025
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    Address: Plot 5, Flat 202: Venkat Sai Enclave Jaya Nagar New Bowenpally Secunderabad - 500011

    My User ID: [protected] and registered mobile number is [protected]. about 10 months ago I informed through Mr. Ramakrishna your technical assistant for Bowenpally area to de-activate the secondary id:[protected] which is still showing not deactivated.
    The same is known to me through live chat.
    What is the current status of this issue not resolved ?
    Further "next renewal date as per TV is[protected] where as I am getting reminders as[protected]? Which one is correct?
    can you send an official to help me to recharge annually for my selection of channels?
    Tata Sky customer support has been notified about the posted complaint.
    Jan 09, 2025
    Updated by SVSS Ramachandra     My User ID: [protected] and registered mobile number is [protected]. about 10 months ago I informed through Mr. Ramakrishna your technical assistant for Bowenpally area to de-activate the secondary id:[protected] which is still showing not deactivated.
    The same is known to me through live chat.
    What is the current status of this issue not resolved ?
    Further "next renewal date as per TV is[protected] where as I am getting reminders as[protected]? Which one is correct?
    can you send an official to help me to recharge annually for my selection of channels?
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      H
      hilibilly
      Dec 5, 2024
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      Address: Pune

      I refer to a person named Rohit who is the sales manager of Tata Play Fiber Internet in Pune wakad, pimple saudagar region.

      When you want a new connection, he is very prompt and courteous. He says he will help you in all your queries and issues.
      However after getting the customer this person Mr Rohit disappeared.
      Despite I make him several calls he does not attend any. If by chance he picks up the call, he says he will call back in 5 minutes but that's a plain lie.
      He never calls back or helps you with your queries.
      Also the customer care is pathetic, those guys do not resolve any of your issues or queries. Just give textbook answers.
      Internet users stay away from Tata Play Fiber
      Tata Sky customer support has been notified about the posted complaint.
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        M
        Mayan37
        from Nagpur, Maharashtra
        Sep 30, 2024
        Oct 1, 2024
        This thread was updated on Oct 1, 2024
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        Amount deducted without information

        Relocation request raised by tata play it self and relocate my dish without any intimation

        Connect me - [protected]...
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        P
        [email protected]
        Jul 27, 2024
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        Address: Koshigram katwa

        Pack 199 4device at time
        Play only one device at time
        Tata Sky customer support has been notified about the posted complaint.
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          S
          sahilgarg5332
          from Jaipur, Rajasthan
          Jul 6, 2024
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          I am using tata sky from approx 8 years. I update my tata sky box to binge set up box before 2 years, last year it get stuck and replaced in warranty period but now again it get stuck on standby mode and does not turn on. Sometimes it turns on but shows no signal after a few minutes or if we change the channel. We have tried unplugging all the wires but no result. We are continuously trying to contact the customer care but no response from their side now they asked for 700 rs to change the set up box, i didnt expect that kind of inferior product from the very well know company like tata sky. Now either replace my set up box free of cost or give my old set up box which u replaced earlier by binge set up box
          Tata Sky customer support has been notified about the posted complaint.
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            D
            Dileep Kumar S
            from Muvattupuzha, Kerala
            Jun 11, 2024
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            I am a tata play subscriber ([protected]) for a couple of years. Today[protected] I got a message and said I have been charged Rs 350 for activating Binge Plus Mega subscription, which I havent requested from my side. So I raised a complaint (56zdm1fa). The executive called me and said, only I can activate and deactivate the packs and I did it from my side. I am 100% sure that I havent activated any plans in the Binge as I already has subscription to Amazon Prime, Netfix and Hotstar.

            Now they are saying the amount cant be refunded. Please resolve this complaint. I am trying to raise the same complaint to TRAI also with a written email from tata play where they are stating these are my problems.
            Tata Sky customer support has been notified about the posted complaint.
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              S
              SauravKunal
              from Pune Metropolitan Area, Maharashtra
              May 28, 2024
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              Address: A502, Regency Orion, Baner, Pune, Maharashtra

              Account is deactivated and the wallet balance was illegally deducted from my account

              Sub id: [protected]
              Tata Sky customer support has been notified about the posted complaint.
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                E
                eurekaman
                from Delhi, Delhi
                Apr 15, 2024
                Apr 15, 2024
                This thread was updated on Apr 15, 2024
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                Address: Pune

                I am writing to submit a formal complaint against Tata Play, my television service provider, for levying unjust charges and for their insufficient customer service response.
                On30th March 2024, I transitioned to a new home and reached out to Tata Play to arrange for an antenna installation at my new address. Based on the subscription agreement, I was guaranteed that the necessary equipment, including the antenna, would be provided at no additional cost during relocation. This was particularly pertinent as my former residence had a centralized antenna system in place.
                When I initially subscribed to Tata Play's services two years prior at my previous apartment, I was informed by a company representative that a personal antenna was not necessary due to the centralized system. It was also assured that should I move, Tata Play would supply an antenna free of charge.
                Contrary to these assurances, I was unexpectedly billed Rs. 500 for the antenna setup at my new residence. My subsequent complaints made through various emails have been met with unsatisfactory explanations. The reason provided for the extra charge was a non-linked MDI number to my account, which I find to be an unjust and unacceptable excuse.
                As a loyal customer of Tata Play for the past two years, it is disconcerting to face such unfair practices and a disregard for customer satisfaction.
                Hence, I respectfully request the Consumer forum assistance in addressing the following issues with Tata Play:
                The reimbursement of the unwarranted Rs. 500 charge for the antenna installation.
                Compensation for the distress and inconvenience caused by Tata Play's oversight and lack of communication.
                Assurance that Tata Play will commit to ethical business practices and maintain transparent dealings with its customers.
                I implore the Consumer Forum to facilitate a prompt and just resolution to this matter. I am ready to provide any additional cooperation required for the investigation or resolution of this complaint.
                I am grateful for your immediate attention to this significant concern.
                Tata Sky customer support has been notified about the posted complaint.
                Apr 15, 2024
                Updated by eurekaman                 I am writing to submit a formal complaint against Tata Play, my television service provider, for levying unjust charges and for their insufficient customer service response.

                On30th March 2024, I transitioned to a new home and reached out to Tata Play to arrange for an antenna installation at my new address. Based on the subscription agreement, I was guaranteed that the necessary equipment, including the antenna, would be provided at no additional cost during relocation. This was particularly pertinent as my former residence had a centralized antenna system in place.

                When I initially subscribed to Tata Play's services two years prior at my previous apartment, I was informed by a company representative that a personal antenna was not necessary due to the centralized system. It was also assured that should I move, Tata Play would supply an antenna free of charge.

                Contrary to these assurances, I was unexpectedly billed Rs. 500 for the antenna setup at my new residence. My subsequent complaints made through various emails have been met with unsatisfactory explanations. The reason provided for the extra charge was a non-linked MDI number to my account, which I find to be an unjust and unacceptable excuse.

                As a loyal customer of Tata Play for the past two years, it is disconcerting to face such unfair practices and a disregard for customer satisfaction.

                Hence, I respectfully request the Consumer forum assistance in addressing the following issues with Tata Play:

                The reimbursement of the unwarranted Rs. 500 charge for the antenna installation.
                Compensation for the distress and inconvenience caused by Tata Play's oversight and lack of communication.
                Assurance that Tata Play will commit to ethical business practices and maintain transparent dealings with its customers.

                I implore the Consumer Forum to facilitate a prompt and just resolution to this matter. I am ready to provide any additional cooperation required for the investigation or resolution of this complaint.

                I am grateful for your immediate attention to this significant concern.

                Yours sincerely,
                My tata play account number: [protected]
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                  K
                  Kutta28
                  Mar 2, 2024
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                  Hi,
                  My tata sky singal was disconnected without any information and when asked or raised complaint there executive are like forcing me to pay money then only they can come down and check what the issues is and wil be rectified.. as the issue is out side my home and nothing to do with my side. Even after 2 3 times of complaint rise they disconnected the call saying they can solve the issue until I pay the amount.
                  Tata Sky customer support has been notified about the posted complaint.
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                    A
                    ataza
                    from New Delhi, Delhi
                    Feb 17, 2024
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                    Address: W-143,3 Rd Floor,greater Kailash,part-2

                    Transaction No [protected] paid rs 1040.00 for Tata Sky recharge. Spoke to TATA SKY AND THIS AMOUNT IS STILL NOT REFLECTING IN THEIR RECORDS.
                    Tata Sky customer support has been notified about the posted complaint.
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                      V
                      Vinayak Vinod Sarvade
                      from mumbai, Maharashtra
                      Jan 5, 2024
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                      Address: someshwar nager Naigav east sai ashirvad apartment

                      I try to called some buddy to Tata sky help center this guy saying i not provided sarvice in this location hoe its possible

                      my location _Naigav east vasai virar someshwar nager
                      Tata Sky customer support has been notified about the posted complaint.
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                        N
                        [email protected]
                        Dec 14, 2023
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                        This is a test complaint
                        Tata Sky customer support has been notified about the posted complaint.
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