Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 7%
Submit a Complaint
7913
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633
[except MTNL]
up
1009
down
459
up
304
down
194

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
7%
Complaints
7913
Pending
587
Resolved
564
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tata Sky related photos (407)

Tata Sky Complaints & Reviews

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Tata Sky — Recharge 786 and get 1000 offer

 Tarence on Jun 27, 2017
Hi,

I am a Tatasky subscriber with the subscription id - 1018941417.

In month of June as per a Tatasky message if i do a recharge of 786Rs. then i will get 1000 rs. In my account.

After recharging I now see only 786Rs. instead of 1000Rs.

When I come down to submit my complaint, I see that there are many others who seem to have been duped with the same message.

I ask Tatasky to either refund my account back with the money so that I can recharge monthly fees always OR credit the other 214Rs into my account ASAP.
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Change of mobile number and previous subscription for one year

 ratansinghrawat ratan on Jun 27, 2017
To change my location from Arunachal Pradesh to Uttarakhand Kotdwara I have change my registered mobile number 9402033071 to 9410521348. Please change my registered mobile number to 9410521348. At previous location I have subscribed Tatasky recharge in Rs 1550/- for one year. I also subscribed the same package for one year. Please give me guidance for change registered mobile number and one year packages in Rs 1550/-...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Sky — TATASKY, very pathetic customer service.

 dnkonline on Jun 27, 2017
My Subscription ID: 1121190407

I recharged my TataSky account with 5920 Rs for Semi-Annual package on 23rd June 2017.

My account is not reflecting the same but after doing it I saw my account was Deactivated. My credit card was debited with the amount 5920 and I also confirmed with the bank. I received email from both tatasky and my bank that the transaction was successful.

I have been reaching the customer care and all executives say the same thing, sorry for inconvenience, it will be fixed in 48hrs. Every executives says 24-48 hours. Then I raised an...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Dish antenna

 Cynthia DCunha on Jun 26, 2017
Mental harassment by tata sky team for not abe to identify the complaints of my dish antenna since past 45 days. Today reported fault in set top box for which i need to pay charges. Upgrading the complaint to consumer forum. Technicians attending my complaint don't seem to be efficient enough. Why has the problem occurred only after my persistent complaints....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Tata sky dth connection is disconnected. Cheating customers.

 Ajay Kusumbe on Jun 26, 2017
Today was the last day for recharge and i recharged few hours late,  now when i have recharged, it says no signal detected. After calling tata sky, they say there would be some technical problem and needs a technician visit.

This is not happening for the first time, it is second time i am facing the same problem. Last time also when i did recharge it started complaining about signal. Technician visited and told there is some receiver problem and replaced the receiver for 750 rs.

Today again i am facing the same thing. After recharge, again connection is disconnected...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Safe custody of tata sky tv and charge related issue. Id 1027831815

 Air Marshal on Jun 26, 2017
Dear sir,
I had gone abroad and hence submitted the request to put my tatasky dth on safe custody up to 21 jun17. On returning back on 22jun17, i checked up that my tatasky dth is still deactivated and hence i requested the customer care to activate my tatasky services.
Customer care informed me that your validity of existing annual mega pack is till 28 jun and you have to recharge with new annual pack revised to platinum mega pack hd.

On further querry they informed that the existing validity will remain till 28 jun17 and new cycle will commence from 29 jun17. Hence...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Digi Card, not supported error-2

 physio randhir on Jun 25, 2017
Myself randhir kumar, service kharab hone ke karan mai tatasky id-1130854951 ko picchale 3 mahine se recharge nahi kiya tha. achanak 23 june, 2017 ko is no.8071684200 phone aaya aur tatasky keoffer ki jankari dene lage.jab hamne nahi recharge kane ka karan bataye to ve boli nahi error-2 is liye aa raha hai ki apka a/c valence, abhi recharge kane ke bad v digicard not supported, error-2 problem jari hai,
help line no-18602086633, 18601206633 & 18605006633 kavi invalide to kabhi silent raha, hamara apna experience hai ki hamare dwara kavi customer executive se bat nahi huyi hai idhar 5 mahino...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — I am complaining about cheating and overcharging by tata sky agent darshan

 phegde on Jun 25, 2017
Hi, on 11 june 2017 a tata sky appco agent named darshan from bangalore phone no 8050140809 came to my place and told me new tata sky hd is available for 2800rs with 2 months free hd channels and all channels. But he delivered a new tata sky connection after 1 week after calling many times with limited sd channels only. On asking he says its a fault by tata sky and not him. He is not returning my money back. His is from appco marketing. Please help to get the extra charged money back....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — Our tata sky product does not last long

 Jyoti modi on Jun 25, 2017
Our digicomp gets wrong every now and then and when we complaint to the local service provider, he excuse us by not providing any type warrenty. We are very much disappointed with this type of service when we complain on customer care we are forced to buy new. We are disppointed with this type of service tata sky is providing us. Very poor service. Please deposit our money we dont want to continue with tatasky...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Fake commitment by customer care executive.

 Neeraj Raxwal on Jun 25, 2017
I neeraj kumar.
Tata sky id-1039706997
Customer with tata sky from 10 years approx.
The customer care executive gave fake commoitment regarding the service charges to be bear by the customer. At the time of service also the field executive did not gave the proper infomation about the charges that would be deducted from my account.
Please do the needful help....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Third grade set top box

 Ravinegi25 on Jun 25, 2017
My customer id is 1001343290 here with i want to inform you that i am customer of tata sky since long time (Around 8 years), even we have upgrade our system provided by tata sky from regular set-top box to hd set top box and its services during this period. But from last one year, i am getting so many problems from set top box. Sequence of problems are as below. I have replaced my hd set top box 2nd time in end of in a year 2017 during last one year. Now from in month of june'17 my set top box got some problem, service center operator advice to replace set top box without doing any technical person...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — W/ O no #Y428GTB Complaint not attended

 RPS Bagri on Jun 24, 2017
My id is 034567204. Tatasky is not working since 22/06. Complaint lodged on 23/06. Msg recd that it will be attended by 17.25 to 18.45 on 23/06. Good no of calls also received from your technician. But nobody came on 23/06/2017. At 1823 msg recd that it has been kept in hold. Today 24/06 nobody has come sofar. I couldn't understand what is going on with tatasky. No body cares for customer'problems. Kindly resolve my case today itself....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tata Sky — By mistake recharged on wrong Tata Sky Id

 yogini shelke on Jun 24, 2017
Dear Sir/Madam,
By mistake I was wrongly recharged a Tata Sky Id
1064444282 by Rs.200 instead of my correct Id.
My Tata Sky Id- 1067777282 on 19/06/2017 between 8:00 to 9:00 p.m. The vendor has sent related complaint request but request has been rejected. How I received my Rs.200, please help me where I sent complaint request.
Please take some action on it.
Thank you....
Complaint comments  Read comments Complaint category Other

Tata Sky — 123

 Ruchi07 on Jun 24, 2017
Hi,
My customer id is 109055630. this is the 2nd time when we are not receiving tatasky signals. Everytime i call up customer care, i m told that they will arrange a technician visit @ rs 200. I would like to know why would we pay for such an issue.the problem is at their end. Last time we also paid for no vaild reason. This is just ridiculuos. I used to be a loyal tatasky customer but their services are degrading drastically....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Crappy service

 Sidk94 on Jun 23, 2017
I recharged my tatasky account on 18 of june the available balance is now ₹2000 it started working but within a week it is asking for another recharge trying to contact customer care but no one's answering it's been past 25 mins now and still going on but no one is answering this sucks literally you ppl just take away money but provide crappy services the amount of advertising channels exceed the amount of actual channels this is real frustrating to face...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Replacement of my setup box [Resolved]

 Jayanth Nalla on Jun 23, 2017
I have been calling since 10 to 15 days that my setup box hd + recording pvr 2 signal cable box has not been working and i have made several requests for replace of setup box.

But my local branch has been neglecting the issues and cancelling the complaint by saying they have shortage in boxes since more than 10 days.

And being rude with us they are cancelling all the requests we have made.

Need immediate replacement of box or else am ready to deactivate this and all the other connections i have at home and office

I never expected this from...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Automatic deduction of amount without consent

 Carpe Diem on Jun 23, 2017
Pls note that on the 6th of june, i had recharged my tatasky with rs. 1500/- towards my plan which was rs 750/- approx per month.
Imm i received a text 'informing' me that the whole amount has been deducted for a dhamaal mix package! I imm called the call centre, couldn't reach an agent, and therefore sent an email from the online forum.
On the 22nd when i called them back, they are telling me they have received no email from me, no intimation, and therefore i will have to pay for the days that the package was activated!
Today, they call me back and inform me, that yes, you...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata Sky — Service not receiving

 Property Udyog on Jun 23, 2017
My name is bhushan holey i have requested to cancel 2 pack from my account 1st is music & guru channel but you're representative just calling me and taking information and disconnecting my call.. I don't want any call from your side just i want to cancel now hd channel, music channel and guru channel.
You guys are just making fool to a customer because i had a 4-time call from your company but my problem is not solved.

My no 9595709300...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Customer id forgotten

 durai_devi on Jun 25, 2017
Dear sir, I have Tata sky DTH. I stopped using this for a year. I have lost my tata sky subscriber id..I don't remember my Customer I D and other details.I want To Know subscriber ID number.My Digicomp No 942237901494, Digicard No.000124364738, NDS No.5293727862832873, Model No.DSI307TAT.I want to know subscriber ID number.Please sent me.Thanks you.(my email:durai_devi@rediffmail.com)...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — Misguidance by the technician

 Sanni Bedi on Jun 22, 2017
We got an hd set top box installed on 22
.06.17 in replacement of the normal box. The technician took 900 rupees from us and got the amount recharged in our act. He told us that we can view hd channels free of cost for 3 months. Whereas your customer care executives told us later that the actual cost of set top box is rs. 500 and free viewing of hd channels only for 1 month. So i would like to make a complaint against the technician for cheating the customer. His name sonu, "no.9210105456. Waiting for a solution....
Complaint comments  Read comments Complaint category Utility Services

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