Tata Sky Customer Care
Tata Sky Ltd.
Customer satisfaction rating: 11%
Submit a Complaint
8266
COMPLAINTS

Tata Sky Customer Care

Tata Sky Ltd.

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Address
3rd floor, C-1, Wadia International Centre, Pandurang Budhkar Marg
Mumbai
Mumbai City District
Maharashtra
India - 400025
Landmarks:Bombay Dyeing

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 500 6633
[except MTNL]
up
1178
down
536
up
359
down
227

Additional info
Andhra Pradesh
Postpaid +91 92 4600 0121
Prepaid +91 92 4601 2524

Assam
Postpaid +91 92 0700 0121
Prepaid +91 92 0701 2524

Bihar
Postpaid +91 92 3400 0121
Prepaid +91 92 3401 2524

Delhi
Postpaid +91 92 1000 0121
Prepaid +91 92 1001 2524

Gujarat
Postpaid +91 92 270 00121
Prepaid +91 92 2701 2524

Haryana
Postpaid +91 92 5400 0121
Prepaid +91 92 5401 2524

Himachal Pradesh
Postpaid +91 92 1800 0121
Prepaid +91 92 1801 2524

Jammu & Kashmir
Postpaid +91 92 0500 0121
Prepaid +91 92 0501 2524

Karnataka
Postpaid +91 92 4300 0121
Prepaid +91 92 4301 2524

Kerala
Postpaid +91 92 4900 0121
Prepaid +91 92 4901 2524

Kolkata
Postpaid +91 92 3100 0121
Prepaid +91 92 3101 2524

Madhya Pradesh
Postpaid +91 92 2900 0121
Prepaid +91 92 2901 2524

Maharashtra
Postpaid +91 92 2500 0121
Prepaid +91 92 2501 2524

Mumbai
Postpaid +91 92 2000 0121
Prepaid +91 92 2001 2524

North East
Postpaid +91 92 0600 0121
Prepaid +91 92 0601 2524

Orissa
Postpaid +91 92 3800 0121
Prepaid +91 92 3801 2524

Punjab
Postpaid +91 92 1700 0121
Prepaid +91 92 1701 2524

Rajasthan
Postpaid +91 92 1400 0121
Prepaid +91 92 1401 2524

Tamil Nadu
Postpaid +91 92 4400 0121
Prepaid +91 92 4001 2524

Uttar Pradesh East
Postpaid +91 92 3500 0121
Prepaid +91 92 3501 2524

Uttar Pradesh West
Postpaid +91 92 1900 0121
Prepaid +91 92 1901 2524

West Bengal
Postpaid +91 92 3300 0121
Prepaid +91 92 3301 2524

View More Information...

Customer satisfaction rating
11%
Complaints
8266
Pending
62
Resolved
840
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So far so good - The company responded to our notifications and is working on resolving complaints.

Tata Sky Complaints & Reviews

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Tata Sky — dd national not shown by tata sky

 Swapnil M.Kondawar on Sep 24, 2017
DD NATIONAL is a part of my prepaid monthly subscription pack but from 20th September tata sky is not broadcasting on selected days like today 24th September stating some supreme Court order. But when I paid the monthly subscription fee to TATA sky in advance tata sky is bound to show the channel.Need clarification from tatasky or my subscription fee reversed for the channel....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — lack of information/ clarification for wrong messages sent!

 RoopaG on Sep 24, 2017
I have paid amount for one year and the msg shows the validity is till may 2018 what's the logic behind this? Total amount paid is 5849+2180. Initially I received a msg from Tatasky to pay Rs 5849/- which I did promptly. Then again I received a call from customer care that was automated msg sent which is wrong . Then I received a call stating my amount is being deducted per day which was not intimated . As agreed it was for an Year. Then I was told to pay Rs 2180 /- as balance to initiate for an Year. Now I receive a msg stating that the validly is till May 2018....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not showing dd national during live telecast of match

 Nishkarsh Saxena on Sep 23, 2017
Company tatasky is forcing the clients to pay for their sports package of Rs. 60/- month and want to make money by not showing DD National and they write on the DD channel number that due to supreme court orders we are not showing it but their are no orders from supreme court and DD National are showing telecast so how can tatasky stop the consumers to watch DD National.
This is truly unfair for tatasky for blocking the consumer right to watch DD National which is a government channel. tomorrow is 3rd one day international between india and Australia on 24th September 2017. you can see the...
Complaint comments  Read comments Complaint category TVs

Tata Sky — poor signal/service by tata sky

 PadmakarP on Sep 23, 2017
Subscriber ID : 1059679763
We have been TATA SKY customer for over last 7 year...life was really ZINGALALA for few years after this connection. However, over the last 2 years we have been regularly facing issue with the service/signal and on repeated complaints we get different responses..

Since last 10 days, we were having 'no signal' issue, however, some of the channels can be viewed, day by day the number of channels available go on reducing, most of the DD channels were still available, but from 19-July-17 all the channels went off . On approaching customer service, after...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — extra amount deducted

 Surabhi Mukherjee on Sep 23, 2017
I recharged my tatasky Id with rs 500 but extra rs 1000 was deducted from my bank account with out any balance being credited on my subscriber id 1122087016. It has been the third day the balance is yet not re-funded to my bank account although the transaction was failed.it was 20/09/2017. I am so much disappointed with the service of tatasky that I will cancel their service and order some other DTH service from elsewhere who don't cause customer dissatisfaction....
Complaint comments  Read comments [1]Complaint category Other

Tata Sky — tata sky blocked dd national channel during cricket one day international matches

 S1ngh on Sep 23, 2017
It is very same to Tata sky, they are getting blocked DD National channel during the India International cricket Oneday matches for telecast, whereas other vendors like Videocon, Airtel and etc they are telecasting matches on DD National. Tata sky is not providing any valid reason to me that why DD National is blocked by Supreme court, i talked with customer care executive "Vipul" call center from Gujarat, he was saying that tata sky customers can not see any live telecasting on DD National channel, please give me any solution for that so that we can see the upcoming matches on DD National channel....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — satellite tv

 rks115 on Sep 23, 2017
We paid Rs 3098/-for two cable connections to Tatasky on 14 th Sept 2017. On 14th evening a technician Mr Abhay Shana came from Tatasky and insisted that we should take connection from him. On our refusal he disconnected the cable very next day . Despite several complaints on helpline, website, twitter the company has neither restored the connection nor refunded the money.its almost 10 days now....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — tata sky dish connection in dewas

 Tripti Mehta on Sep 23, 2017
Hi team
I have taken Tata sky dish connection in my hometown Dewas Madhya Pradesh. Its registered with Kiran Maheta and Vijay Maheta name and no is 9407132917. We are facing very much issues in the connection since past 5-6 months. We have taken yearly plan but now whenever we call on helpline for issues we are asked for 250 as charges and also mechanic didnt give any proper solution. This is really ridiculous as in past months twice or thrice it had issues. If this goes on whats the point in taking yearly subscription if we have to pay this amount monthly for service that too not proper....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — non resolution of complaint

 ajaypandey1967 on Sep 23, 2017
My subscription id is 1008672683. I called up the tatasky help line on 17th Sept early morning. I was told that since I was a premium customer I would get a call in 2 hrs. I got a call the next day when I was in office. The caller was thebtechjicianbi guess who lied and misbehaved. His owner called later in the evening and told me that my issue was resolved, which was untrue as no one had even visited us. Since this was hiw they behaved, i asked them not yo visit my house till i have spoken to someone. Since then I have been trying to request for some senior official to speak to through the help...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — poor customer service b to c

 सागर दिपक शिवडावकर on Sep 23, 2017
I am having issues with your service very two months. Customer care have pathetic answers for my question. No help done till now. I got signal problem now and then twice had technician at place still not fixed everytime why to have a technician when your company had bad signal problem.
I wasted my money and time with you guys
Twice the technician came to place and gave him his charges Now your agent from customer service says they didn't send a technician to my place and they cancelled my request as I was not interested. They didn't even called me when I requested to call me after...
Complaint comments  Read comments Complaint category TVs

Tata Sky DTH — fraud

 naaz sumra on Sep 23, 2017
Last to last month i had called for technician frm Tata sky n d boy came also at that tym he changed receiver n told me that if u will directly contact with us u will b charing less money so i said yes but then again the same problem happened so i called him so he send his another guy then again they charged they charged me n now the same problem m facing but the boy is not coming n he is lyk will see that i have to come or not means literally he is saying i will not come..my meaning is of telling whole story is that the guys from ur said is Only came na so i trusted him me toh usseh jaanti nhi...
Complaint comments  Read comments Complaint category Employees

Tata Sky — entertainment channels having no signal problem

 DeepikaDS on Sep 22, 2017
Tata sky hindi entertainment channels having no signal problem. From last many months i am facing this issue. while other channels are working properly and having no signal issue.
I also try master reset...but still the same problem.
I also called Tata sky customer care...and they send a executive to solve this problem, but that person told us to change the cable to improve the signal quality. Why should i change the cable as it is in good condition and other channels are working properly..that person has no idea how to solve the problem exactly.
I request to Tata sky to send...
Complaint comments  Read comments Complaint category TVs

Tata Sky — issue of unnessories charges for super lnb

 sandeepverma048 on Sep 22, 2017
Hi,

Faced serious issue with tata sky customer care & backend team. They mislead customer & asked for extra charges for any equipment.

I purchased tata sky Dish TV HD setup Box with recording in 2012 (ID 1077018875). Even at that times, HD contents was not available), but we preferred to have it for future HD contents.

Compatibility for HD contents & to add multiple TV (in future), HD Setup Box should have Super LNB in dish, but Tatasky supplied normal LNB instead of super LNB that time (as a General user/customer, we was not aware of it)
Complaint comments  Read comments Complaint category Utility Services

Tata Sky — dd national (ind - aus) odi not shown in tata sky

 sushilmatkar on Sep 22, 2017
Dear madam/ sir,

We could not view cricket match on tata sky dd national as this channel is in my dhamal mix pack. They instruct to opt for pay channel (455/460) by paying rs. 60/-pm. Why we should we pay for this when we have already paid for dhamal mix hd pack @ rs. 400.00 in this pack we haveing dd national.

Requesting you to take necessary action...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Tata Sky — recharged but no service provider and customer care executives are rude

 karthik vishwanthan on Sep 22, 2017
Customer executive is very rude and my recharge is not money deducted but service is not resumed. Recharge number 1161941966. Orderno. 3853507269. Due to this customer care executive is not polite and rude i lost patience and i lost temper.. Seriously very annoying service and playing with customer emotions and health.. Please requesting to take necessary action against tata sky. This issue was continuously happening every month.. I just can't tolerate. And executive are very rude and unprofessional...
Thank you
Karthik v
Email: karthik1985v@gmail.com...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — didn't get dd national during cricket match broadcast

 puneet.rastogi2404 on Sep 21, 2017
Subject: didn't get dd national during cricket match broadcast
My name: puneet rastogi
Tata sky id: 1110759006
My city: kashipur
My state: uttarakhand
My complaint against: tata sky
There is a problem regarding tata sky. They want to sell their channel. Dd news is the government channel & no one can stop there telecast. According to me this is an illegal activity. Please take action against tata sky....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not showing dd national channel during cricket match & forcing to buy star sports channel

 Prasanna Thorat on Sep 21, 2017
I pay tata sky 300 per month for dhamal mix channel pack which includes dd national channe. During cricket match tata sky stop showing dd national channel for which i already paid money. And forces user to subscribe star sports channel.
While blocking dd national during cricket match they shows fraud message that supreme court of india has ordered to not show dd national channel during cricket match.
Please take strictly actions about this fraud....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Tata Sky — worst connection of cable tv connection of tata sky

 rahul kumar1992 on Sep 21, 2017
Dont giving sports channel and for giving charges in a month of rs 60 of 1 channel i want to return its a big worst connection in cable connection... I want to leave this connection pls help me to return and i gave 1800 rs in hand but pls sir help me for that and only four month old connection... Can you help me for that types of reason in my mind i had done a big mistake to take this connection...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Tata Sky — dd national channel is not showing on cricket match day

 utsav jha on Sep 21, 2017
Tatasky is not showing dd national during cricket match telecast. A message shows on screen "as per the order of supreme court cricket telecast is not available." while other dth provider showing the dd national channel during cricket match. Tatasky is forcing consumer to by their paid sports package.
Please take some action against the tatasky dth provider....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Sky — not showing cricket match on dd national

 jg panchal on Sep 21, 2017
Tata sky is not showing dd national while match is live. While match is not live dd national is showing other pogrammes on tata sky.
While match is live we have getting some notice like as per supreme court cricket telecast is not available on this channal.
Other all dth vendor are showing same channel.
We can not understand that why sc stopped match on tata sky ddnational only?...
Complaint comments  Read comments Complaint category TVs

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