Indiaplaza.com / Symphony Air Cooler — Non delivery of product

Address:

Bangalore, Karnataka

Hi, I had ordered a Symphoney Diet Cooler Order ID: I[protected] on March 6, 2013 (Order No. IN[protected]). As per their reply they state it will be shipped and will be delivered within 7 business days. However, I did not get the delivery till dtae.

I sent an email complaining the delay in delivery on March 10 and 12, 2013 too, and am yet to receive any reply.
Tried to get the status by calling the customer care too, but every time the call does not get connected.

I had not anticipated this type of service and was truely disappointed with the sorry state of affairs.

However, this is highly unacceptable and it seems I should take the matter to consumer court and also approach the media. As per the reviews in google and other websites, all the customers are been cheated by this online shopping website Indiaplaza.com. Not even a single person has got the delivery yet. I am also approaching the Social organisations seeking help as their office is in my hometown banaglore. I am considering waiting for 1 more day before taking any further steps. Hope team indiaplaza takes corrective action before that.

This is a fraud online shopping network and it was cheated multiple customers online.

Thanks,
Manjunath