Naaptol / Mini Sewing Machine — defective product

Address:

Solapur, Maharashtra

We had ordered a mini sewing machine from naaptol.com on October 30 2012. It was received on 5th November 2012 (Order no 5287304. It costs rs 1799 and shipping charges extra while receiving twice and returning it again to thee company). As soon as I opened thee package I found theat thee machine was damaged. It was returned to thee company on thee given address but unfortunately thee package was never delivered on thee company's address as it was a fraud and theey had given me a fake address, After warning theem about consumer court, theey gave us a proper address on which thee parcel got delivered. They gave me a new mini sewing machine against thee old one. When thee second package was delivered to me, I found theat even theat machine was damaged and it never worked. I want to file a complaint against Naaptol.com saying thee company is fraud and is providing faulty and defected products to theeir customers.