Naaptol Online Shopping Customer Care
Naaptol Online Shopping Pvt. Ltd.
Customer satisfaction rating: 11%
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1564
COMPLAINTS

Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt. Ltd.

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Address
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts


Additional info
Mumbai
Unit 418, Building 2, Sector 1, Millennium Business Park, Mahape, Navi Mumbai 400710

Gurgaon
118, 1st Floor, Sushant Tower, Sec-56, Sushant LOK–II, Gurgaon 122003

Jaipur
3/305, Girdhar Marg, Malviya Nagar, Jaipur 302017

Customer satisfaction rating
11%
Complaints
1564
Pending
366
Resolved
94
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Naaptol Online Shopping related photos (176)

Complaints with pictures are more trusted and informative    View all

Naaptol Online Shopping Customer Care related pictures (176)

Naaptol Online Shopping Complaints & Reviews

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Naaptol — Leaking customer data to scammers

 jolsim on May 16, 2017
I got a call today 16/05/2017 from some unknown person claiming that he is from naaptol and that i have won tata safari or in lieu there of 12.80 lakhs in prize money and asked me to sms him my bank account number, adhar card details and deposit 8200 rupees to take the car value or 12500 if we want the car.

I have only 1 question, how did the scammers got all our details?
Our contact details/address/the item we purchased?
Its clear that naaptol is not at all interested in customer safety.

Called customer service number and the representative was rude,...
Complaint comments  Read comments Complaint category Other

Naaptol Online Shopping — Roti maker

 Aditya112 on May 14, 2017
I recieved roti maker against order no 34835855. I am not satisfied with the product. So i want to refund my money.

Aaditya

Mobile n0 9430746904, 8434644612...
Complaint comments  Read comments Complaint category Online Shopping

Naaptol Online Shopping — Damaged products

 Prasanna Vpn on May 11, 2017
Am receiving two times in one month damaged and defect power bank from naptol already i have been paid 1298rs please refund my money...
Complaint comments  Read comments Complaint category Online Shopping

Naaptol — Fraud

 Neetu Singha on May 11, 2017
I got the same message from hp-naaptol..

Congratulations) you are winner of naaptol company t. V show (Home shopping) you win -1st prize (Tata safari) and amount rs.12, 80, 148/-registration service 6, 499/-on 11/05/2017 diposit for only datails contact me, 8298094156 naaptol no call 7634905415

Idk why they are faking like this.. Do we look like a fool?...
Complaint comments  Read comments Complaint category Stock Market

Naaptol Online Shopping — Complaint about the quality of product and guidance of technical experts

 ashok kumar bhaarat on May 9, 2017
Sir
I have purchased a datawind tablate order no.25040884 last year in july... And its battery started creating problem... Low battery back up... Ihad complaited many time phonycally to techanical expert and customcare... They just advise me to charge tablete for 4 to 5 hours... And the condition is that, battery swalled and opened the tablate... I am worried... It may blast in my hand or my son's hand... Why r selling this kind of unsafe product... And why missguide the customer... I will never like to buy anything from your site now......
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Naaptol Online Shopping — I am not present to receive order

 Aayu Rajpoot on May 7, 2017
Dear Sir /Maam

ORDER NO - 35079307

Please i want to Cancel my order Because I am not present to receive order Because of some urgent work.. I am going out of station.. So i request to Cancel my order

Thankyou
Renu Singh...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping — Not good service

 sunil9823 on May 4, 2017
Last week i was buy roti maker
and that time i has see on T v screen said " you get 5000 amt cupan " and alos got that cupan but promblem is if i spent 23000 rupees then i get 5000 discount
this is totaly wrong
i don't like your service
and also thay said in you can get back 1189 cash back offer
but did't give me cash or in my wallet
you also give me my wallet code
i can use...
Complaint comments  Read comments [1]Complaint category Wedding services

Naaptol Online Shopping — Wrong Item Delivered and Exchanging not done till date

 Ramesh Deeti on May 2, 2017
Dear Sir / Madam,

When we watch Naaptol Television Channel marketing, we have ordered one item through telephone 0923331000, We ordered Item Name is Jessica Dazzling Austrian Diamond Jewellery Collection with Order Number 34444672, Item Cost 999 Rs Frieght Cost 399, while ordering through phone sales executive confirmed the delivery of an item is 2-3 days. But we have received item in 2 hours with wrong item which we have not ordered.

Requesting for 10000 Rs compensation as wrong item delivery in wasting our precious time, but item not exchanged after several calls...
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

Naaptol Online Shopping — Product quality is very poor

 Sangiranoo on Apr 30, 2017
I place a order items are artificial jewellery but all items quality is very low & poor .then i drop the complaint but still i am waiting for your reply for exchange or re-place order .

now i want the replace the order and collect your poor quality product...
Complaint comments  Read comments [3]Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping — My order mobile display problem

 MuruganJio on Apr 30, 2017
Sir, yesterday my order mobile delivery but mobile display problem so return for the mobile, Order no:34476175, mobile model:vox9100 by Murugan...
Complaint comments  Read comments Complaint category Mobile Handsets

Naaptol Online Shopping — Order cancellation

 Gayatri Gawande on Apr 28, 2017
I want to cancel my order bcz we r out of d city so plzzz cancel my order my order no is 43053132570
thank u...!!!...
Complaint comments  Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping — NAAPTOL Tv show lucky winner

 Sukhranietw on Apr 25, 2017
Dear sir
On 25/04/17 at 09:45 am i have received call from +91-9934597067 regarding congratulation you are winner of tv show naaptol – you win 1st price tata safari) and amount price is rs. 12, 80, 148/- registration service charge rs. 6500/- on 25/04/2017 deposit only for details contact me 18003022617, 7033083069, 7091000703.

Kindly advise the above caller person is fake or right, i have not trusted with him
Kindly intimate to me as soon as possible
Sukhrani kashyap.
Email. Rjtkashyapetw@gmail.com
Mo. +91-9411993331...
Complaint comments  Read comments Complaint category Online Shopping

Naaptol Online Shopping — Educational talking laptop with 80 activities

 Shivangi Angel on Apr 24, 2017
Today this product delivered to me but its not a gud enough product jaisa add m show kiya h waisa product nahi h aur laptop ki screen m light bhi nahi h to bacho ko dikhega kaise without light .
That's why i want to return u this product
& refund my money back
Pls rply me fast......
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Naaptol Online Shopping — Inferior quality product

 Jeetendra Awasthi on Apr 22, 2017
Dear sir,

We purchase the bags which shown to naptol channel last night and looks to be very nice but when we actually received the package it's quality is so much inferior.

Kindly arrange to returned the product and please return the amount as soon as possible we dont want any coupons of naptol.

Kindly confirm

Regards
Jeetendra awasthi
Mo-+91-8975695409...
Complaint comments  Read comments [1]Complaint category Online Shopping

Naaptol Online Shopping — Not refunding

 vinod kadel on Apr 19, 2017
Worst online shopping site. naaptol owners n employees r shameless ppl.. beggars r better then this ppl... #### ugly ppl. thuuuu...
Complaint comments  Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping — Fake product received

 Yadavravi on Apr 18, 2017
I ordered Set of Bedsheets order number 34338735. Now when I received this product it's totally different from what they displayed on TV advertisement. I advise my fellow colleagues that don't ever buy any kind of product from naaptol I request please don't ever buy any product from them because they show something and deliver something else. And when we complain about the product then they don't even return the money in cash. They gives the coupon of that much amount means at last we have to purchase something or the other from them. This is ridiculous....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping — Royal chef 12 in 1 slice & dice -blue

 Sai Nikita on Apr 17, 2017
My father had ordered a product ROYAL CHEF 12 IN 1 SLICE &DICE -BLUE, Item no : 11984 from Naaptol by tel -calling them on 30/03/2017.
The product is of substandard quality and blades are not sharp to cut veggies. Hence we planed to book a complaint but didn't get satisfactory assistance from the customer care also .Though they have booked complaint with Complaint no. 23627952 .Mode of payment was COD. Order No: 33996598 .When he ordered the product while asking for return policy in case he doesn't not like the product, he was understood that he shall be receiving whole amount as refund in...
Complaint comments  Read comments [1]Complaint category Appliances

Naaptol Online Shopping — False representation on the site.

 Rahul Singh 7799 on Apr 16, 2017
I have ordered a combo of vacuum cleaner and 41 pieces toolkit from naaptol.com on 1 march 2017. Order no.32683705. The product i received was completely different from what they displayed on their website. The images were quite fascinating on the website. As it is my first experience with naaptool i called them twice to make sure that the product will be good and useful according to my needs which i explained them on the call. They assured me that the product is good and if not found useful they will replace it. I received the product in time but what i received is completely different from what...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Naaptol Online Shopping — Fraud call

 फौजिया सुल्ताना खान on Apr 14, 2017
Sir/ madam,
mai ne apki yaha se ak product liya tha jo veg cutter tha green color ka. jisme mujhy ye kaha gya tha ki ap apni pic is product ke sath naptol ke no pe send kre. jisme apko ak car milege.

kal mere pas ak no se call ai ki mujhe first prize mila hai jisme apko car mile hai.
par isme 2 option hai 1st is ki agr ap car lena chaty hai to apna adhar card, pan card, voter id, or photo dejey. or agr ap car nahi lena chaty to apna account no ddejey m rupai transfer karta hu.
par in sabke ley apko 30, 000 pay karna hoga to wo apke account se le lunga is ley...
Complaint comments  Read comments Complaint category TVs

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