Naaptol Online Shopping Customer Care
Naaptol Online Shopping Pvt. Ltd.
Customer satisfaction rating: 7%
Submit a Complaint
1498
COMPLAINTS

Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt. Ltd.

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Address
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts


Additional info
Mumbai
Unit 418, Building 2, Sector 1, Millennium Business Park, Mahape, Navi Mumbai 400710

Gurgaon
118, 1st Floor, Sushant Tower, Sec-56, Sushant LOK–II, Gurgaon 122003

Jaipur
3/305, Girdhar Marg, Malviya Nagar, Jaipur 302017

Customer satisfaction rating
7%
Complaints
1498
Pending
366
Resolved
12
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Naaptol Online Shopping related photos (170)

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Naaptol Online Shopping Customer Care related pictures (170)

Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping — 4 sim jeotex mobile order

 Gyan Chand Prajapati on Jan 21, 2017
I have ordered a 4 sim jeotex mobile order number 31137350, I am not satisfied by this product it has many problems like display is improper not able to use internet and speaker is not good so i kindly request you to provide me refund or provide me a new android mobile of same price this is a kind request of mine to you please take a action against it...
Complaint comments  Read comments Complaint category Mobile Handsets

Naaptol Online Shopping — Digital video recorder

 simha@4050 on Jan 19, 2017
Sir the video recorder first working with blue led flashing after that it is not flashing both red and blue led is in on it is not recording i have changed my SD card also even changed USB adapter but not recording red and blue led is glowing constantly connected to USB adapter and pressing the small button no result is found i am sending the the invoice along with the materiel i have tried my level best to rectify it but waste of time . it has worked for two times only ie we use it of temple purpose when hundi collection counting day that is every month one day like that it has worked for two times...
Complaint comments  Read comments [1]Complaint category Digital Cameras

Naaptol Online Shopping — Lucky Draw Scam

 Felicia Nazareth on Jan 17, 2017
I just got a call stating that I have won a Maruti Car due to a lucky draw. That person had all my details with regards to address, contact number, etc. This is the number 9631361776 and the call was from Bihar.
He further said that I might get the money in cash. He told me to deposit the amount of rupees 4500 in the sbi account details of which he messaged to me. When I asked him to first mail me the registration proof he didnt have any
Please don't fall for such scams....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Naaptol — Fraud calls asking for money to be deposited for claiming my prize won in the lucky dip

 kpk.atp on Jan 16, 2017
I have received a call from 9135063964 who calls himself to be a Naaptol representative and his name is Ashish Dubey. He says that I have won a Tata Safari in the lucky dip against my oder num 27044056. He asked me to deposit Rs. 8000 as part of registration and other charges so that they can delivery the vehicle directly to my address. He also said I can avail cash in place of the vehicle if I want to.

Surprisingly he has all my details like the Order num, Items ordered, Full name and address.
This is very sensitive issue. Many people are falling for such scams. Naaptol should...
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

Naaptol Online Shopping — Chappathy maker

 Sudhakaran m.c on Jan 16, 2017
Chappathy maker purchased last month sustained damage during its function.It was reported to the centre with no fruits so far
It is due to shortage of service ad contemplated in the law of consumer protection.Delay to cure the defect will result in legal action as warranted by rule of law.M.c.sudhakaran@gmail.rtd.district judge.no.9446079698.04662220298...
Complaint comments  Read comments [1]Complaint category Appliances

Naaptol Online Shopping — Defective Order recieved

 VIJAY VOHRA on Jan 14, 2017
I purchased few items from Naaptol.One of them is found defective. Our complaint for replacement is not getting accepted on Customer Care even within 2 days.
As provided, Order number of the Product is 30843803.
It was delivered on 12 Jan 017, And, They were not ready to lodge complaint even on 14 Jan 017.
The details are as follows-

ORDER No.: 30843803
AWB No.: 809625762...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping — I got one message from your company? What i won 12 lakh 40.148 rupees?

 vidya sadamate on Jan 8, 2017
On tuesday 3/1/17 i got one message from ur company, then one person called me sanjay sharma ph no. 9570873979 toll free no. 18003131152 and told me u won 12.40.148 ruppes first prize and tata safari. Registration fee 6, 250.
I transfered money to sbi a/c - no. 20376026964. From today i transfered 23, 000 rs., now they are telling again u transfer 25, 000 then r. B. I. Bank deposited ur check....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Naaptol Online Shopping — Naaptol lucky draw fraud

 neeru_vikas on Jan 7, 2017
Naaptol Lucky Draw Scam — Lucky draw fraud

Just got a call from a fraud who told me that he was calling from naaptol & I have won a Tata Safari in a lucky draw. He further said that I might get the money in cash. He told me to deposit the amount of rupees 4500 in the sbi account details of which he messaged to me. When I confirmed the news by calling on the naaptol number they told me that there was no such scheme by company at that time and they do not ask for any money for delivering the prize. When I searched on net I found that such frauds are taking place from past 5-6 months....
Complaint comments  Read comments [1]Complaint category Lottery and Sweepstake Emails

Naaptol Online Shopping — Utensils set is very poor quality.

 Ashok Kanaujia on Jan 7, 2017
Complaint No.: 121856
Complaint Type : Query
Posting Date : 2017-01-06 15:48:51
Complaint Details : Company- naaptol.com Type Of the Product- utensils set Order no.- 27164450 Date of Ordering- 18/09/2016 Amount Paid- rs. 2898/- (cod) Problem Details- as per consumer he purchased utensils set from naaptol.com on 18/09/2016 and its delivered on 21/09/2016 when he open the box he saw product quality is very poor then he call in naaptol.com cc regarding this concern then 28/09/2016 company pick -up his product and amount will refund shortly after 1 week he got a message from naaptol.com...
Complaint comments  Read comments Complaint category Home & Garden

Naaptol Online Shopping — 4530/I am complanning about to cancel my order no30784771

 janapalli vinodkumar on Jan 6, 2017
Sir my house is shipping to another state (tamilnadu )please cancel my order no 30784771...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping — 43 Pcs Coloured Stainless Steel Storage Set

 Ahmeduddin on Jan 6, 2017
I was cheated, as in TV add of Naaptol online shopping they are showing 43 Coloured stainless steel storage set, and they are sending 20 utensils and 20 lids, with three spoons and saying it as 43 pcs set, openly they are cheating, My order No 30610688. Through M/S Chhavi international Pvt Ltd, i received courier through Aramex courier, while enquiring on 0922333100 one executive Mr. Durgesh also explained me the same, but in add they are showing 43 pieces on TV, but while sending the courier they are only sending 23 pieces. kindly do the needful....
Complaint comments  Read comments [2]Complaint category Appliances

Naaptol Online Shopping — Naaptol Lucky Draw Scam Getting a fraud call on behalf of Naaptol, Be careful

 sachin borade. on Jan 5, 2017
I am getting a fraud call from a unknown person, whose mobile no is 18002000837. He said I own a Tata Safari in the lucky draw contest from Naptol. He asking for 6500 cash to deposit in his bank account to get the car deliver to my place....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Naaptol Online Shopping — Refund of amount paid

 saksham brahma bhatt on Jan 3, 2017
Sir, i had purchased a roti maker by order no. 30202383 on dated 20/12/2016, but i was not satisfied with the working of the product and i filed a complain on the same day for collecting the product from my home. A complain no. 20439276 was given to me. After that the product was collected by the delivery boy on 24/12/2016 and give me receipt no. 253517536524.But no one contact me for the refund. So, i again call on 02/01/2017 and again a complain no. 820439276 regarding my refund but till date i have not received any call by your side.Again i am requesting you to refund my amount of rs. 2398/=...
Complaint comments  Read comments [1]Complaint category Online Shopping

Naaptol Online Shopping — Jeotex 4 sim mobile

 dipak chandra baral on Jan 3, 2017
I had purchased jeotex 4 sim mobile past 22 day's in napptol tv shopping.
That mobile many problem.
1. Doesn't connection net
2. Speaker sound - crash
3. Camera not clear with water mark shade
In internet & telecasting it was told 1yr. Internet connection was given free from reliance but no connection still now. How cheat the co. Naaptol.
Never believe naaptol online shopping....
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Naaptol Online Shopping — 43pcs SS storage set

 ESURESH20 on Jan 3, 2017
Against my order number 30259345for 43pcs ss storage set, you have delivered 43pcs counting lid also as a piece. Your as and my order was for 43 pcs storage set, which means that lid is a mating part of the article. Moreover all the kids are not poly carbonate as advertised. As such ian totally unsatisfied and therefore pl take back the product and refund rs1999. Imply. Refund voucher not acceptable....
Complaint comments  Read comments [2]Complaint category Online Shopping

Naaptol Online Shopping — Bad services / fraud with customer /

 sanjay chandak on Dec 26, 2016
This company is really fraud, I order on 04.12.16 and order no. 29794190 and they payment also made along with order on same day. they assure delivery before 10.12.16 but till 26.12.16 they not delivery the same and not they told that due to logistic issue we can't delivery the same and we will refund after received of our shipment. When I ask for interest for the period 04.12.16 to date of refund. they simply refuse for the same. and told that this is their policy. I think they taking customer very lightly and they have no fear of law of our country....
Complaint comments  Read comments [1]Complaint category Online Shopping

Naaptol.com — Pest repellent

 dkkothari on Dec 24, 2016
First complain by email as given on invoice:
Ca dev kumar kothari
B.com, grad. Cma, acs, fca.
20a, charu chandra place east,
Tollygunge hpo,
Kolkata, w. B.- 700033
033 2424 9834/3067/6386 9830621573 14.04.2016
Naap tol.com
Order no. 17523889 delivery received on 23.10.15
I had purchased two pest repeller in buy one get 1 free scheme as advertised on tv channels.
I find that the machines are not at all effective even when both machines are used in small kitchen and dining space of about 160 sq. Feet.
In your advertisements...
Complaint comments  Read comments [1]Complaint category Appliances

Naaptol Online Shopping — Silk razai

 Ananya Manthina on Dec 15, 2016
We ordered jaipuri Razia and when we have ordered the said that it is set of two and price they told was -1383.And finally when they delivered the product it was piece of one for Rs-1383.And the cheating is to the heights .They don't have courtesy to call after logging in the complaint ....
Complaint comments  Read comments [1]Complaint category Home & Garden

Naaptol Online Shopping — For return of paid money or delivery of right ordering products

 rrout on Nov 29, 2016
We have been received rong product against Juser & sliceier cumbo on dt-03-10-2016, order no-27685122. Regarding In this issue alredy I have informed to customer care, But still now They have not solved this problem or not refund my paid amount.Now There people's to opposition me & force to pay extra delivery charges or to be taken vouter for next purchase...
Complaint comments  Read comments Complaint category Online Shopping

Naaptol.com — Product replaced but only one pair was with correct size.

 Padmendra S R on Nov 21, 2016
Your transaction is successful.
Thank you for shopping with naaptol.
Date: 26 september 2016
Payment option: cash on delivery (Cod)
Your order summary is provided below:
Item order id product name seller name qty. Product price shipping cash voucher discount reward point discount total amount expected delivery

27412794 get in shape slimming vest for men - pack of 2
Size: l-xl khel mandir 1 1, 299 399 0 0 1, 698/- fri sep 30, 2016
Two pieces of above product were received after purchase in large (Xl) size. Since the size short, new xxxi...
Complaint comments  Read comments Complaint category Online Shopping

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