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Naaptol Online Shopping Complaints & Reviews

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3.2
Updated: Jun 23, 2025
Complaints 2340
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1472
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Naaptol Online Shopping reviews & complaints(2340)

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D
DR.E.SREEDHARAN
Jun 23, 2025
Jun 24, 2025
This thread was updated on Jun 24, 2025
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HD Smart Life Camera R-41100234

Address: SREERANJANAM, Vellur, Payyanur

It is not working....
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manojraman25
Jun 4, 2025
Jun 4, 2025
This thread was updated on Jun 4, 2025
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Regarding rimless adaptive glass to be returned

Order#[protected] of Rimless Adaptive glasses was delivered on 03 June 2025.
The quality of glass is so poor, I suffered headache and watery eyes after using it. I want this product to be returned and a refund of my money...
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Venkatesh Vadde
Mar 18, 2025
Mar 18, 2025
This thread was updated on Mar 18, 2025
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Regarding Supply of Wrong Product

Address: 4-489,VIDHYA RANYA NAGAR,ANANTHAPURAM,

I have booked a product o[censored]nisex Rechargeable Mini Electric Pocket size shaver (OMN) Item : 51014 for Rs.499/- (Order No.[protected] from Haritu Trading Pvt. Ltd., Secunderabad. But I have received wrong product through Courier Service. I asked the Courier boy about supplying of wrong product, but he replied he does not know where the mistake was happened.

Hence I am giving this complaint to you to send the correct product...
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A
Aaaaaaaaaaaaaaaaaaa
Mar 6, 2025
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I have been trying to redeem my refund voucher (ID: NTCVNJ2ADE) on Naaptol for the past one month, but I keep getting the error message: 'Error Occurred, Please Try Again Later.' I have contacted Naaptol customer support multiple times, but they have not resolved my issue. I have followed all the suggested troubleshooting steps, including trying different devices, clearing cache, and waiting for system updates. Despite all this, the issue persists, and my refund is still pending. I request urgent action to process my refund immediately.
Naaptol Online Shopping customer support has been notified about the posted complaint.
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    K
    krissubramanian
    from Chennai, Tamil Nadu
    Jul 3, 2024
    Aug 19, 2024
    This thread was updated on Aug 19, 2024
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    Resolved

    Sir,
    when I started using Blue tooth earpod it is not working. 15-20 mts working after that disconnected.
    Jan 11, 2025
    Complaint marked as Resolved 
    Naaptol Online Shopping customer support has been notified about the posted complaint.
    Verified Support
    Jul 03, 2024
    Naaptol Online Shopping Customer Care's response     Hi,
    Apologies from Naaptol!
    Request you to kindly share order id and your register contact details at [protected]@naaptol.com so that we can retrieve your details and respond to your query.
    [protected]@Naaptol
    Verified Support
    Aug 19, 2024
    Naaptol Online Shopping Customer Care's response     Hi,
    Apologies from Naaptol!
    Please help us with order details at [protected]@naaptol.com or reach us through whatsapp on [protected].
    Have a nice day!
    [protected]@Naaptol
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      C
      Chitradevi P
      Feb 19, 2024
      Feb 19, 2024
      This thread was updated on Feb 19, 2024
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      Resolved

      Electric shock mosquito killer

      Address: Coimbatore

      The product is not working 😞...
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      PrasanjitSingh
      Dec 28, 2023
      Dec 29, 2023
      This thread was updated on Dec 29, 2023
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      I recived a call from a number [protected] claiming to be naaptol person.
      He had all my order details from naptol.
      As well as my naptol order address.
      He had given me information related my previous orders and confirmed me that he is the guy from naptol.
      Jan 11, 2025
      Complaint marked as Resolved 
      Naaptol Online Shopping customer support has been notified about the posted complaint.
      Verified Support
      Dec 29, 2023
      Naaptol Online Shopping Customer Care's response       Hi,
      Apologies from Naaptol!
      Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
      [protected]@Naaptol
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        G
        gaurav bhatia7788888
        Dec 17, 2023
        Dec 18, 2023
        This thread was updated on Dec 18, 2023
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        Naaptol does cod with fraud orders . They just know customer address and mobile no and goes on creating fraud order

        Fraud order no[protected]

        And other fraud order no[protected]

        God know how many more self created order they create

        When I asked about email I'd for complaint. They are saying we don't have email I'd

        So much fraud they don't have email I'd for consumers in 2023 dec
        Jan 11, 2025
        Complaint marked as Resolved 
        Naaptol Online Shopping customer support has been notified about the posted complaint.
        Verified Support
        Dec 18, 2023
        Naaptol Online Shopping Customer Care's response         Hi,
        Apologies from Naaptol!
        Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
        [protected]@Naaptol
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          V
          V.Devgan
          from Mohali, Punjab
          Dec 7, 2023
          Dec 7, 2023
          This thread was updated on Dec 7, 2023
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          Magic Stick

          Address: mohali

          Yesterday I have received magic stick from naaptol and paid Rs.399/- to the courier boy, when I opened it then I recognise that the item is not as per company claim in whats up that this stick is useful for elder as stick and ladies can use it for her protection against bad aliments, but it is purely child play item, when i call them to return it and refund my money they refuse me, so i request you to take action against them....
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          V
          Vajeet Chaudhary
          Sep 30, 2023
          Sep 30, 2023
          This thread was updated on Sep 30, 2023
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          Resolved

          Address: Bagai Khurd Sahson

          Nahi mila hai plz chargra dene ka kirapa kare
          order no[protected]
          Jan 10, 2025
          Complaint marked as Resolved 
          Naaptol Online Shopping customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2023
          Naaptol Online Shopping Customer Care's response           Hi,
          Apologies from Naaptol!
          Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
          [protected]@Naaptol
          View replies
          smart watch nahi mila hai
          Reply
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            B
            BAPATHI LOKESH REDDY
            Sep 21, 2023
            Sep 22, 2023
            This thread was updated on Sep 22, 2023
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            Address: West bengal, Kolkata

            Mere ko ek prize money ka letter post me ayega ye nam se Bapathi lokesh reddy oh prize letter se 12lakhs ka priize money hai tho e money se tax ayega tho ek vykathi se phone ayega sir ye number se [protected] sir thum prize some tax pay karega sir bola ayi my 5 lakhs tax pay karna hai sir car registration kar na hai sir mere papa ka
            Plz help me sir i am faced so many problems
            Jan 11, 2025
            Complaint marked as Resolved 
            Naaptol Online Shopping customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2023
            Naaptol Online Shopping Customer Care's response             Dear Customer,

            We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

            That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

            It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
            @Team Naaptol
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              S
              Sukhjinder.singh
              from Ambala, Haryana
              Sep 5, 2023
              Sep 6, 2023
              This thread was updated on Sep 6, 2023
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              Address: C/9 15 Amba tower , upper ground floor , sec -[ dc chock rohini new delhi. 110085

              I got a lucky draw from naaptol online shopping pvt ltd with scratch and win.. so plz take action these type frauds.
              Jan 10, 2025
              Complaint marked as Resolved 
              Naaptol Online Shopping customer support has been notified about the posted complaint.
              Verified Support
              Sep 06, 2023
              Naaptol Online Shopping Customer Care's response               Dear Customer,

              We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

              That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

              It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
              @Team Naaptol
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                K
                Kamilvahora93
                from Bharuch, Gujarat
                Aug 20, 2023
                Aug 21, 2023
                This thread was updated on Aug 21, 2023
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                As per telivision advertising 8 pieces of bowl not came in package, only 4 nos. Of bowl received in parcel.
                Naaptol is fooling people, they showing 8 pcs of bowl in TV & send only 4.
                worst experience ever.
                Customer care executive is talking like fool.
                Please initiate refund I don't want this product anymore.
                Jan 11, 2025
                Complaint marked as Resolved 
                Naaptol Online Shopping customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2023
                Naaptol Online Shopping Customer Care's response                 Hi,
                Apologies from Naaptol!
                Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                [protected]@Naaptol
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                  K
                  Kamilvahora93
                  from Bharuch, Gujarat
                  Aug 20, 2023
                  Aug 21, 2023
                  This thread was updated on Aug 21, 2023
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                  As per telivision advertising 8 pieces of bowl not came in package, only 4 nos. Of bowl received in parcel.
                  Naaptol is fooling people, worst experience ever.
                  Jan 10, 2025
                  Complaint marked as Resolved 
                  Naaptol Online Shopping customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2023
                  Naaptol Online Shopping Customer Care's response                   Hi,
                  Apologies from Naaptol!
                  Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                  [protected]@Naaptol
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                    S
                    sugu2023
                    from Chennai, Tamil Nadu
                    Aug 14, 2023
                    Aug 16, 2023
                    This thread was updated on Aug 16, 2023
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                    Redeem gift voucher

                    Address: kolkata

                    I received a registered post to my house on 12th August 2023 from NAPTOL regarding redeem of gift coupon with scratch card. When scratched it shown 840, 000/- prize winner. I believed as usually purchase with NAPTOL. The letter said due to 14th Birthday celebration this prize redeem is going on. AS in the letter we contacted a person and he asked to share the details, i shared the he said that i will receive a mail from RBI as this is a gift...
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                    M
                    mkarthik1215
                    Jul 22, 2023
                    Jul 22, 2023
                    This thread was updated on Jul 22, 2023
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                    Hi, This is Karthik I got today ( 22.07.2023 ) one letter including scratch card from speed post by the naaptol and prize amount won 15, 40, 000 rs 1st prize after that I filled my account details in a form and shared in WhatsApp - [protected] which is given in the form.
                    Jan 11, 2025
                    Complaint marked as Resolved 
                    Naaptol Online Shopping customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 22, 2023
                    Naaptol Online Shopping Customer Care's response                     Dear Customer,

                    We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

                    That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

                    It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                    @Team Naaptol
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                      S
                      Sasikanth. v
                      Jul 22, 2023
                      Jul 22, 2023
                      This thread was updated on Jul 22, 2023
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                      Resolved

                      RE : Return and Refund Request

                      I have placed flameless electric stove ECS1 (order number :[protected]. It received on 19th July. But I am not satisfied with it. It is heating too much I don't want to use it anymore.

                      Naaptol people are not all responding. Customer care is very rediculous not supportive. They told courier person will come and pick till now not picked order. They given one number but he is not picking .

                      I need refund of my...
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                      praveenbellur
                      from DELHI, Delhi
                      Jul 16, 2023
                      Jul 17, 2023
                      This thread was updated on Jul 17, 2023
                      Resolved
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                      Resolved

                      I recieved a SMS as well as call saying that i have won the lucky draw for purchasing herbal hair color. i have to send my photo, adhaar copy and pan card copy to have maruti swift dzire delivered at home address with rs 1999/- as registeration fees or alternatively share account number to transfer money equivalent to cost of swift dzire of Rs 7.8 lakh. on enquiring i found the caller was calling from tatanagar. there is no way to verify if i have won the prize. if yes, then why naaptol is not sending email or sms from naaptol numbers?
                      Jan 11, 2025
                      Complaint marked as Resolved 
                      Naaptol Online Shopping customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 17, 2023
                      Naaptol Online Shopping Customer Care's response                       Dear Customer,

                      Thank you for writing to Naaptol and for highlighting this issue.

                      We would like to inform you that there no such prize distribution has being organised by Naaptol Company.

                      They people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amounts of money in their bank accounts.

                      It is kindly requested not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
                      @Team Naaptol
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                        A
                        Ajaypp123
                        from Kozhikode, Kerala
                        Jul 7, 2023
                        Jul 8, 2023
                        This thread was updated on Jul 8, 2023
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                        I was ordered a double bedsheet mattress protector sheet with 2 pillow cover on 30/06/23 throught Naaptol malayalam, and the same delivered on 07/07/23. After checking i found that the ordered item is damaged and very low quality. As per their return policy document, they only provide replacement of the item. By seeing the product i was really disappointed with the quality, so i need my money back from Naptol.

                        Order No :[protected]
                        Cost : 399 + 100 ( shipping charge)
                        Jan 11, 2025
                        Complaint marked as Resolved 
                        Naaptol Online Shopping customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2023
                        Naaptol Online Shopping Customer Care's response                         Hi,
                        Apologies from Naaptol!
                        Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                        [protected]@Naaptol
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                          S
                          Sher Awan
                          May 30, 2023
                          Resolved
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                          Resolved

                          Address: House No.1-A Block A Sally Town near Ashfaq Chowk link Hurbanspura Road Lahore

                          I purchase this product with amounting to Rs.1450. When I received and unlock plastic packet in which magic hose box was already unlock and installing parts were missing from the box and pipe was damaged. Please refund amount or to provide complete magic box with instaling parts.
                          Jan 11, 2025
                          Complaint marked as Resolved 
                          Naaptol Online Shopping customer support has been notified about the posted complaint.
                          Verified Support
                          May 31, 2023
                          Naaptol Online Shopping Customer Care's response                           Hi,
                          Apologies from Naaptol!
                          Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
                          [protected]@Naaptol
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