Naaptol Online Shopping Complaints & Reviews

Address: SREERANJANAM, Vellur, Payyanur

It is not working....

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Order#[protected] of Rimless Adaptive glasses was delivered on 03 June 2025.
The quality of glass is so poor, I suffered headache and watery eyes after using it. I want this product to be returned and a refund of my money...

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Address: 4-489,VIDHYA RANYA NAGAR,ANANTHAPURAM,

I have booked a product o[censored]nisex Rechargeable Mini Electric Pocket size shaver (OMN) Item : 51014 for Rs.499/- (Order No.[protected] from Haritu Trading Pvt. Ltd., Secunderabad. But I have received wrong product through Courier Service. I asked the Courier boy about supplying of wrong product, but he replied he does not know where the mistake was happened.

Hence I am giving this complaint to you to send the correct product...

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I have been trying to redeem my refund voucher (ID: NTCVNJ2ADE) on Naaptol for the past one month, but I keep getting the error message: 'Error Occurred, Please Try Again Later.' I have contacted Naaptol customer support multiple times, but they have not resolved my issue. I have followed all the suggested troubleshooting steps, including trying different devices, clearing cache, and waiting for system updates. Despite all this, the issue...

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Sir,
when I started using Blue tooth earpod it is not working. 15-20 mts working after that disconnected....

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Address: Coimbatore

The product is not working 😞...

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I recived a call from a number [protected] claiming to be naaptol person.
He had all my order details from naptol.
As well as my naptol order address.
He had given me information related my previous orders and confirmed me that he is the guy from naptol.

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2023

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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Naaptol does cod with fraud orders . They just know customer address and mobile no and goes on creating fraud order

Fraud order no[protected]

And other fraud order no[protected]

God know how many more self created order they create

When I asked about email I'd for complaint. They are saying we don't have email I'd

So much fraud they don't have email I'd for consumers in 2023 dec

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2023

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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Address: mohali

Yesterday I have received magic stick from naaptol and paid Rs.399/- to the courier boy, when I opened it then I recognise that the item is not as per company claim in whats up that this stick is useful for elder as stick and ladies can use it for her protection against bad aliments, but it is purely child play item, when i call them to return it and refund my money they refuse me, so i request you to take action against them....

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Address: Bagai Khurd Sahson

Nahi mila hai plz chargra dene ka kirapa kare
order no[protected]

Jan 10, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2023

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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V

Vajeet Chaudhary

Sep 30, 2023

smart watch nahi mila hai

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Address: West bengal, Kolkata

Mere ko ek prize money ka letter post me ayega ye nam se Bapathi lokesh reddy oh prize letter se 12lakhs ka priize money hai tho e money se tax ayega tho ek vykathi se phone ayega sir ye number se [protected] sir thum prize some tax pay karega sir bola ayi my 5 lakhs tax pay karna hai sir car registration kar na hai sir mere papa ka
Plz help me sir i am faced so many problems

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
@Team Naaptol

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Address: C/9 15 Amba tower , upper ground floor , sec -[ dc chock rohini new delhi. 110085

I got a lucky draw from naaptol online shopping pvt ltd with scratch and win.. so plz take action these type frauds.

Jan 10, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
@Team Naaptol

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As per telivision advertising 8 pieces of bowl not came in package, only 4 nos. Of bowl received in parcel.
Naaptol is fooling people, they showing 8 pcs of bowl in TV & send only 4.
worst experience ever.
Customer care executive is talking like fool.
Please initiate refund I don't want this product anymore.

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2023

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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As per telivision advertising 8 pieces of bowl not came in package, only 4 nos. Of bowl received in parcel.
Naaptol is fooling people, worst experience ever.

Jan 10, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2023

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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Address: kolkata

I received a registered post to my house on 12th August 2023 from NAPTOL regarding redeem of gift coupon with scratch card. When scratched it shown 840, 000/- prize winner. I believed as usually purchase with NAPTOL. The letter said due to 14th Birthday celebration this prize redeem is going on. AS in the letter we contacted a person and he asked to share the details, i shared the he said that i will receive a mail from RBI as this is a gift...

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Hi, This is Karthik I got today ( 22.07.2023 ) one letter including scratch card from speed post by the naaptol and prize amount won 15, 40, 000 rs 1st prize after that I filled my account details in a form and shared in WhatsApp - [protected] which is given in the form.

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
@Team Naaptol

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I have placed flameless electric stove ECS1 (order number :[protected]. It received on 19th July. But I am not satisfied with it. It is heating too much I don't want to use it anymore.

Naaptol people are not all responding. Customer care is very rediculous not supportive. They told courier person will come and pick till now not picked order. They given one number but he is not picking .

I need refund of my...

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I recieved a SMS as well as call saying that i have won the lucky draw for purchasing herbal hair color. i have to send my photo, adhaar copy and pan card copy to have maruti swift dzire delivered at home address with rs 1999/- as registeration fees or alternatively share account number to transfer money equivalent to cost of swift dzire of Rs 7.8 lakh. on enquiring i found the caller was calling from tatanagar. there is no way to verify if i have won the prize. if yes, then why naaptol is not sending email or sms from naaptol numbers?

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2023

Naaptol Online Shopping Customer Care's response Dear Customer,

Thank you for writing to Naaptol and for highlighting this issue.

We would like to inform you that there no such prize distribution has being organised by Naaptol Company.

They people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amounts of money in their bank accounts.

It is kindly requested not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
@Team Naaptol

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I was ordered a double bedsheet mattress protector sheet with 2 pillow cover on 30/06/23 throught Naaptol malayalam, and the same delivered on 07/07/23. After checking i found that the ordered item is damaged and very low quality. As per their return policy document, they only provide replacement of the item. By seeing the product i was really disappointed with the quality, so i need my money back from Naptol.

Order No :[protected]
Cost : 399 + 100 ( shipping charge)

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2023

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

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Address: House No.1-A Block A Sally Town near Ashfaq Chowk link Hurbanspura Road Lahore

I purchase this product with amounting to Rs.1450. When I received and unlock plastic packet in which magic hose box was already unlock and installing parts were missing from the box and pipe was damaged. Please refund amount or to provide complete magic box with instaling parts.

Jan 11, 2025

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

May 31, 2023

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Request you to kindly share order id and your register contact details at backoffice.[protected]@naaptol.com so that we can retrieve your details and respond to your query.
[protected]@Naaptol

Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping reviews & complaints(2340)

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Naaptol is leaking data to scammer

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Sending duplicate product fraud with cod orders

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Magic Stick

Smartwatch ka charger

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Prize money

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Fake prize lucky draw

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8 pcs bowl set with lid

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8 pcs bowl set with lid

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Redeem gift voucher

Bank account details shared

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RE : Return and Refund Request

Lucky draw winner

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Need refund

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Magic hose without installing parts like gun etc

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Naaptol Online Shopping Complaints & Reviews

File a complaint to Naaptol Online Shopping

Naaptol Online Shopping reviews & complaints(2340)

Naaptol is leaking data to scammer

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Sending duplicate product fraud with cod orders

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Smartwatch ka charger

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Prize money

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Fake prize lucky draw

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8 pcs bowl set with lid

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8 pcs bowl set with lid

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Bank account details shared

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Lucky draw winner

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Need refund

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Magic hose without installing parts like gun etc

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