Naaptol Online Shopping Customer Care
Naaptol Online Shopping Pvt. Ltd.
Customer satisfaction rating: 12%
Submit a Complaint
1631
COMPLAINTS

Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt. Ltd.

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Address
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts


Additional info
Mumbai
Unit 418, Building 2, Sector 1, Millennium Business Park, Mahape, Navi Mumbai 400710

Gurgaon
118, 1st Floor, Sushant Tower, Sec-56, Sushant LOK–II, Gurgaon 122003

Jaipur
3/305, Girdhar Marg, Malviya Nagar, Jaipur 302017

Customer satisfaction rating
12%
Complaints
1631
Pending
285
Resolved
126
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Naaptol Online Shopping related photos (185)

Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping — fraud

 Asihu on Sep 24, 2017
U are a liar fraud
I jst want you all get arrested
I hv 31300rs deposited to ur fraud call and the company is not taking any action
If this company shuts down i will b the happieest one
U people can never b happy
I promise nd i will pray for that
U people are cheaters frauds
Meri baddya lgegi tum sb ko
Kbhi khush ni rh paoge saari zindagi
Aisi saza mile tumhe ki saari zindagi barbaad ho je tumhari...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Naaptol Online Shopping — item no-4087 plus rajouri rajwada double bed sheet

 kuhuparamba on Sep 20, 2017
Ref mob. No-9447483614 / sadanandan. P. N./ kuthuparamba-670643/ booked for 4087 through online/ requested to send rajouri rajwada double bed sheet for naptol cash 8000 (Out of naptol cash 102430). All formalities were done and corresponding messages received from your end. With out specifying any reason that order was cancelled. After a few days, again the same articles were booked. Related messages were received from your office. 2-nd time that too was cancelled from your end with out any valid reason. We suspect that only to avoid the supply of the gift "rajouri rajwarda bedsheet" you are cancelliung...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Naaptol.com — fraud they are doing with customers

 Medlink Healthcare on Sep 18, 2017
I am dr amit gupta, senior consultant fortis hospitals ludhiana.
I have purchased products from naaptol.com after seeing their advertisement on televisions.
I ordered product in march 2017 which was kitchenware. The product had utensils whose size was smaller as compared to shown on the tv. I complained to them however they told that order is 48 hours old and nothing canbe done.
Moreover they gave me rs 5000/ worth discount coupons for various merchandise. The coupons were outrightly rejected by the partner companies both at shop and online. Inspite of repeated requests the...
Complaint comments  Read comments [1]Complaint category Online Shopping

Naaptol Online Shopping — price of 15 lac-amount trfd to sbi

 santhakumari on Sep 13, 2017
I got a fake letter from naaptol online shopping pvt ltd. It says i got first prize tata safari car or 15 lac. It demanded 1%, 2%, 6% amt to be trfd to sumankumar
Sb a/c 20324128662 ifsc sbin0008311, bihar. I trfd total ₹60000+17.70 then i thought it should be a scam. One person cell number07547098844 talked to me all the time demanding 6% to be trfd to said a/c. I wanted my money to be refunded. I already made complaint to both banks. Remitter and recipient bank. Also to naaptol.
Pl. Guide me how to get back my money from sumankumar....
Complaint comments  Read comments [1]Complaint category Banks

Naaptol Online Shopping — fraud

 revathi mani on Sep 12, 2017
Someone called from naaptol telling i got maruthi suziki car prize his no is 7595814217 if i want to get the prize he is asking 45000 money. The messages are coming from vk-naaptl. I want to know whether it is real or fraud
And if he is fraud how does he know all the details with address his name is aakash kumar he said i got prize and i need to pay 8600 rupees for transport tax. We thought it is for real and send money and he sednd another msg saying he need to pay rto tax of 16200rupees we paid that too. Again he is askig for another 20000 for insurance. We rejected the prize and refund....
Complaint comments  Read comments [3]Complaint category Cars, Parts & Vehicles

Naaptol Online Shopping — refund not done

 Siddiqua Naaz on Sep 10, 2017
My order no is 27253468. I had ordered an electric tandoor. I did not like the product as i could not use it. Therefore, i asked for return and money back. But now they have taken the product back and also did not refund my money. It is very shameful for a company like naaptol to have such cheap behavior towards their customer. Please help me out to get my money back of rs 2000....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Naaptol Online Shopping — naaptol - india's no 1 fraud/cheat site

 natish1 on Sep 9, 2017
Naaptol is a fraud, scam site founded by fraudster - manu agarwal & mohamed khan. There are in numerable complaint /case against naaptol in consumer court.

Apart from that they sell customer info to scamster and claim bogus gifts.

See link http://cms.nic.in/ncdrcusersWeb/login.do?method=caseStatus

So i would advise to send email to all mitsui guys shinchi & morimotto & ccing founder & fraundster manu & khan. Email are below,.

Also write to serious fraud investigation office india about naaptol fraudulent activity http://www.sfio.nic.in/SFIOmap.aspx
Complaint comments  Read comments Complaint category Online Shopping

Naaptol Online Shopping — naaptol lucky draw scam fraud call from 9065013331

 R.R. Bhardwaj on Sep 8, 2017
Luck drow call 3 -4 time after naptol order. The last call received 08-09-2017
Got a call from this number, said talking from naptol. Said you won tata safari car or cash of 12lac. The guy asked me to deposit money of 12500 and registration fees of 6500 in their pvt account number. I counter checked the details on google and got to read the scam. We, the consumers should file a complaint against the company and such scams. I'll file a petition soon and shall post the link on this website too... Need to raise voice against such scams guys. After this, my wife call to customer care of naptop,...
Complaint comments  Read comments [1]Complaint category Online Shopping

Naaptol Online Shopping — lucky draw of tata safari first prize award worth rs.12, 80, 000/-

 kanwal.singh on Sep 6, 2017
My mother has been called by phone no. +91 7319791096 where a person who is talking in up local illiterate and in non professional hindi language has called and informed that my mother has won the first prize worth rs. 1280000 and she has to pay rs.8400 as registration fee and share the account no. Where the amount will be credited in 20 mins post payment. They sent an sms on my mother's mobile no. And this shows that naaptop officials are involved in sharing the details of customers. My mother bought a manual juicer of low value which made me think again if this is genuine call or a fake call....
Complaint comments  Read comments [1]Complaint category Online Shopping

Naaptol Online Shopping — sms

 BMO Lavkush nagar on Sep 4, 2017
Dear sir congratulation you are produt order naptol company at hom sopping tv show the results are out in naaptol youre name to open the luky drw tata safary cost
Rs - 1260000 at you have received for two option
1st - tata safari
2nd - cash
The charge of your registration service payment rs - 10500 this is valid for 04/09/2017 details contact...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Naaptol Online Shopping — leaking out customer information

 Chandra Sekhara Rao Ghanta on Sep 2, 2017
I bought bed sheets twice from naaptol. Observed that the details of customers viz. Name and telephone numbers are leaked out to come criminals who are sending fake messages in the name of im-naptel stating that i won tata safari in naaptol tv show and calling to my cell no. From +917765889037. The person speaking in hindi asked my bank details to credit prize money.

G. Chandra sekhara rao, 9440986627...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Naaptol Online Shopping — rootmaker not workable product not useful

 MUKUND JANI on Sep 1, 2017
Not worthy spending,,, rs 1199/- i, isent back to naaptol for refunding money since 4th aug 2017 i, had paid rs 1199/- sent my banking proof and names etc =they, r not refunding??? Frauding??? Why cheating-as i have been sending information on whats app-as well as on fone calls - they give bogus reply — product was sent back (Suntech dtdc courier delhi) 15/aug/2017 seven times talked with customer care officer, knowingly giving wron reply...
Complaint comments  Read comments [2]Complaint category Online Shopping

Naaptol Online Shopping — returning of defective mobile set vide sl. no-r-87000175

 powerjha on Sep 1, 2017
I have purchased a mobile phone swipe make vide sl. No-r-87000175 through the naptol. The same was delivered to me on 29.08.2017. The tuch screen of the mobile is completely defective. I have contacted to cutomer care five times on 01.09.2017. Every person replied me that they are sending the address of service centre located at patna but failed to comply. Kindly take it at most urgent by chaingig the mobile set or returned my money...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Naaptol — I have got used products at a price of new

 kamaldigitalmarketer on Sep 1, 2017
Hi my name is kamal tiwari and this complaint is about pathetic portal of india naaptol... On 21st of aug 2017 i have ordered one car jack combo from naaptol,, i have received the products time but when i had open the box i found all the product either used or defective... After complaint i got the replacement in three days.. But guess what this products are missing.. Naaptol is sheer wastage of time... My order no is 38673926...
Complaint comments  Read comments [1]Complaint category Online Shopping

Naaptol Online Shopping — abusing words were used by the naaptol person called from 9931150651

 anil88kumar on Sep 1, 2017
Hi,

I am anil kumar have ordered a juicer from naaptol.

But the ordered was not delivered to me due to some reasons. However they contacted to me & told they will be delivering at my address & there after they didn’t call me.

But today a person bearing ph no – 9931150651 called at my phone number & my wife picked the phone & he said you have won a safari 4-wheeler.

My wife replied we haven’t received the order how we won the safari 4-wheeler.

Then, all of a sudden that guy started saying slangs.

And...
Complaint comments  Read comments [1]Complaint category Appliances

Naaptol Online Shopping — callmate smart watch is not starting

 Vimal Randhawa on Aug 31, 2017
I bought a callmate smart watch by order no 38196987 dated: 07 aug 2017 which i received on 30 aug 2017. When i try to start the watch it did not started. And this is not charging. I called your customercare numbers. I also send an e-mail to repair defective watch and also send photo of bill. My e-bill no is 6309. But the watch is not starting nor charging. Plz try to repair this watch...
Complaint comments  Read comments [1]Complaint category Jewelry & Watches

Naaptol Online Shopping — lucky draw winner

 Deepa Shajan on Aug 31, 2017
One man telephoned me from naaptol like i got tata safari. You want money or car. Actually not for me for my sister in law. As she dont know hindi i answered them. She told she want money and. As they told we send 6500 and again told 20000 for tax. I send it. Now they are telling they want gst money. I asked for my money back. They are not answering now. There numbers are 8521167554 and 7260948112...
Complaint comments  Read comments [1]Complaint category Tax Services

Naaptol Online Shopping — scam

 sudhamanjunath on Aug 30, 2017
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Naaptol online shopping — tata safari lucky draw scam


I mk manjunath on aug 30th, 2017 submit a complaint
I got a sms/call that i have won tata safari in a lucky draw contest as per my shopping at naaptol.com. The call was made from the no. 07278878950 and the person on other side gave...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping — call regarding prize money cash or car

 Mithila Sarkar on Aug 30, 2017
Have recieved a call redarding bumper prize... Was given a call from +919570320520 and was told that i have won a tata safari worth rs. 12, 50, 148... And wether i would like the car to be delivered or the cash money to be transfered. And for that i would have to transfer rs. 6500 to an account which is in the name of the call center manager. When confronted that naaptol does not exchange prize for money the call was disconnected. Please get back to me regarding the following.
The toll free no. Given in the sms is — 18003131297 & 957032052....
Complaint comments  Read comments [1]Complaint category Online Shopping

Naaptol Online Shopping — providing faulty products & completely unsatisfied with customer care services

 ashok24hrs on Aug 28, 2017
Dear sir/madam,

I order 7 bags via order no 38442223, consignment no 829l000312018 and order date 14/08/2017.

I received delivery on 16 aug 2017 around 8 pm and asked delivery boy to let me check first then i will receive the delivery he refused me to do so and left.

After checking i found 2 bags out of 7 has been torned then i called on customer care no to register my complaint on 16 aug 2017 9:11 pm (Duration of call was 5 mins 48 secs). He told me that he will send delivery boy to collect the defective pisces of bags and replace it within 10-15 days.
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

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