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Naaptol Online Shopping Complaints & Reviews

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Updated: Jul 4, 2026
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Naaptol Online Shopping reviews & complaints(2341)

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V
vpfromhyd
from Hyderabad, Andhra Pradesh
Jul 4, 2026
Jul 8, 2026
This thread was updated on Jul 8, 2026
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They sell worst products at high prices and take the payment twice

Address: Azad Nagar, Thane West as per their website
Website: naaptol.com

Naaptol advertised a mini mixie saying it is sturdy and show all types of grains and chutneys being ground in it. Priced at 800, I orderd it with payment option as COD.
Though committed a delivery in 3 days I received the item after a week. The delivery guy showed a QR code for payment. I paid thro paytm app. It was taking time and the delivery guy said it failed and you will get it back later and asked to pay to his number. I paid...
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DR.E.SREEDHARAN
Jun 23, 2025
Jun 24, 2025
This thread was updated on Jun 24, 2025
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HD Smart Life Camera R-41100234

Address: SREERANJANAM, Vellur, Payyanur

It is not working....
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M
manojraman25
Jun 4, 2025
Jun 4, 2025
This thread was updated on Jun 4, 2025
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Regarding rimless adaptive glass to be returned

Order#[protected] of Rimless Adaptive glasses was delivered on 03 June 2025.
The quality of glass is so poor, I suffered headache and watery eyes after using it. I want this product to be returned and a refund of my money...
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V
Venkatesh Vadde
Mar 18, 2025
Mar 18, 2025
This thread was updated on Mar 18, 2025
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Regarding Supply of Wrong Product

Address: 4-489,VIDHYA RANYA NAGAR,ANANTHAPURAM,

I have booked a product o[censored]nisex Rechargeable Mini Electric Pocket size shaver (OMN) Item : 51014 for Rs.499/- (Order No.[protected] from Haritu Trading Pvt. Ltd., Secunderabad. But I have received wrong product through Courier Service. I asked the Courier boy about supplying of wrong product, but he replied he does not know where the mistake was happened.

Hence I am giving this complaint to you to send the correct product...
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C
Chitradevi P
Feb 19, 2024
Feb 19, 2024
This thread was updated on Feb 19, 2024
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Electric shock mosquito killer

Address: Coimbatore

The product is not working 😞...
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V
V.Devgan
from Mohali, Punjab
Dec 7, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
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Magic Stick

Address: mohali

Yesterday I have received magic stick from naaptol and paid Rs.399/- to the courier boy, when I opened it then I recognise that the item is not as per company claim in whats up that this stick is useful for elder as stick and ladies can use it for her protection against bad aliments, but it is purely child play item, when i call them to return it and refund my money they refuse me, so i request you to take action against them....
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S
sugu2023
from Chennai, Tamil Nadu
Aug 14, 2023
Aug 16, 2023
This thread was updated on Aug 16, 2023
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Redeem gift voucher

Address: kolkata

I received a registered post to my house on 12th August 2023 from NAPTOL regarding redeem of gift coupon with scratch card. When scratched it shown 840, 000/- prize winner. I believed as usually purchase with NAPTOL. The letter said due to 14th Birthday celebration this prize redeem is going on. AS in the letter we contacted a person and he asked to share the details, i shared the he said that i will receive a mail from RBI as this is a gift...
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Sasikanth. v
Jul 22, 2023
Jul 22, 2023
This thread was updated on Jul 22, 2023
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RE : Return and Refund Request

I have placed flameless electric stove ECS1 (order number :[protected]. It received on 19th July. But I am not satisfied with it. It is heating too much I don't want to use it anymore.

Naaptol people are not all responding. Customer care is very rediculous not supportive. They told courier person will come and pick till now not picked order. They given one number but he is not picking .

I need refund of my...
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Ishant Baluja
Oct 5, 2022
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Scratch and win

Coupan scratched and won 13.5 lakhs inr to confirm the process i called at naaptol and they told that its a scam...
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R
R San
from Bengaluru, Karnataka
Dec 2, 2021
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Cheating in the name of naaptol online shopping pvt ltd.

Address: bengaluru.
Website: www.naaptol.com

Dear Sir,

We have received the letter & scratch card from the company on the address from the post office. We have checked the mobile no in true caller they display the no. in Naaptol name.
They asked me to pay 1% and I paid it(11500) and again after sometime 3% also I paid(34500). I thought its fraud and again that CRO officer called and gave the phone call to his manager and bank manager but his call is still working...
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A
Anjali Raju
Oct 18, 2021
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Naaptol Lucky Draw Scam - Scratch And Win Card from Naaptol for Rs. 1250000

Received a registered AD letter on my personal address and asking me to scratch coupon and worth Rs. 1250000 Lakhs. Please don't share customers personal address....
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S
Ssbv
from Jamshedpur, Jharkhand
Oct 12, 2021
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Bad product quality

Website: www.google.com/url?sa=t&source=web&rct=j&url=m.naaptol.com/&ved=2ahUKEwig2s-c6sTzAhXSzzgGHaonAAAQFnoECAYQAg&usg=AOvVaw2mkLvs6wwkEdlcxMf2WssW

I saw an advertisement from Naaptol on television about a product.I ordered the product and it turned out to be of bad quality.I contacted them for a refund but they refused and said that they would provide me with a discount voucher even when they had promised that if the product was not upto the mark they will refund the money within two working days....
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A
Anil Shankar Takalkar
Aug 6, 2021
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Fraud 13th Birthday celebration letter & Scratchcard

Address: Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane West- 400 607.

Dear Sir,
We have received the letter & scratch card from the company on the address from post office. We have check the mobile no in truecaller they display the no. in naaptol india ltd name.
We have known this fraud things & so we alert the user but they have send their id card & Their no on this card. So check the id card & block their no for feature. They have used the website www.naaptolprize.co.in...
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B
Bhargav Puvula
from Powai, Maharashtra
Dec 13, 2020
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12th anniversary celebrations random lucky draw contest

Address: Naaptol online shopping pvt ltd CityTower complex, sasthala lane, atgraha, new town, kolkata, west bengal - 700052.
Website: NAAPTOL.COM

I got an letter along an scratch coupon through India post. When i scratched, i got "you won 12, 80000 1st prize Mahendra XUV with 6 digit code. To claim the prize i need to send the 6digit code to Helpline number [protected] & whatsapp number [protected].
Redemption rules
1)courier charges will be collected from the winner in advance.
2)cash prizes if won will be directly credited to your bank account.
3)all...
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390 found this helpful
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S
Sharaksh
Oct 5, 2020
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Fake scratch card and a letter

Dear Team,

We received a scratch card and letter saying we have won 12Lakh rupees. They are also using HSBC bank name. "gauranteed by HSBC bank".
Its unrealistic to get a prize of 1000rs for free. Getting 12 Lakh was impossible to believe that too in such a pandemic situation where well established companies are also going towards loss.

Kindly take necessary actions against such fraud.

Thank...
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113 other people found this review helpful
113 found this helpful
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S
subramanya sarvesh
Jul 24, 2020
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Naaptol gift scratch card 1200000

This is very fraud by naaptol gift.com customer care number also same as [protected] they send me one scratch card and form i filled it and sent through whatsapp number given in the form thesy asked processing fee in advance 24000 then a message came dear k raveendra, your ac 1818xxxxxxx5555 is deposited with inr 12, 00, 000.00 bearing cheque number 529430 thru neft from naaptol pvt ltd has been put on hold due to non clearance of the central...
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245 other people found this review helpful
245 found this helpful
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Anshil Josan Josan
Jun 3, 2020
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Damage shoes

Address: In Mumbai

I given damage product of shoes please replace the order immediately...
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G
Greeshma kp
Mar 17, 2020
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cancellation of product

Dear sir/madam,

I have ordered hair dye shampoo on 17/3/2020tuesday and i contacted today on 17/3/2020at 2:36 pm to customer support to cancel my order she accepted my complaint and assured me that it will be cancelled. At present the track record of naaptol is displaying that the order is shipped. Finally i need to cancel my order.
Order number: 66292143
Please do the same
Thanking you
Sreedharan...
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T
theganesh
Mar 9, 2020
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customer data breach/theft

Address: 560085

On march 9th - 2020, i have received a fraudulent letter claiming to be an official lucky draw letter from naaptol. On further investigation of the letter, i found out that the letter was fake and was intended to scam money.
The question inhere is how did the scammer get hands-on customer data that includes a contact number and residential address. Customer data is a very sensitive matter and breach of such data is a violation. I...
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Priya Selwan
from Delhi, Delhi
Sep 19, 2019
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lucky draw prize money coupon

Address: Naaptol online shopping pvt ltd city tower complex, sasthitala lane atghara new town Kolkata West Bengal 700052, Kolkata, West Bengal, 700052

I got a scratch card by post from naaptol which says I have won 7.50000 rs cash prize in lucky draw. With a helpline no. On it . [protected], when I called he asked for my bank details on WhatsApp. Now I m worried about my account. I called naaptol customer care to ask whether they are celebrating their 11th anniversary so they said no nothing is like that . I think it’s a fraud. Please suggest what should I do ?...
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489 other people found this review helpful
489 found this helpful
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