Appmart India Ltd — No pickup of my return request.

Address:Hyderabad
Website:vanheusenindia.com

I had bought a black bag on Van Heusen of Rs. 2, 299 and they delivered a blue bag. I initiated a return request for the same and since then, the return request never gets processed and keeps cancelling on its own. Since they do not have any customer care number, I sent emails to them to which Im always replied (sometimes days to weeks after) to reinitiate a return request. When I do that, the return request is again cancelled on its own, product is not picked up and their customer service doesn't respond to any of my emails.
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