Aps (Pli), Additional Directorate General, Aps (Pli Cell), New Delhi Pin-908716. — not crediting maturity amount of policy no. aps-ys-391687-m

Respected sir,
The following few lines for your kind consideration please.
1. I had a pli policy bearing policy no. Aps-ys-391687-m with maturity date 30 sep 2018.
2. After maturity of the policy, claim submitted on 30 oct 2018 in hq pli cell, new delhi, personally along with original bond paper and other necessary documents as desired (Copy of receipt enclosed).
3. It was told that between 30 to 45 days, maturity amount will be credited in my account. But after lapsing more than 2 and half months, neither maturity amount credited nor any processing status intimated to me.
4. Many times, i have tried to contact to ‘suvidha center (Pli cell)’ at flashed numbers in working days and working hours. But no one is picking phone in spite of continuous ringing.
5. I have already planned some financial issues wrt this policy amount. If i fail to fulfill the requirement in time, i will have to pay with interest.
6. It is submitted to your good self to credit maturity amount in my given account till 31 jan 2019. After that, if amount not credited, i will go for legal action for demanding compound interest on maturity amount since nov 2018 to date of credit.
7. It is further requested to your honor to expedite the claim process so that amount be credited before 31 jan 2019 and i will be able to overcome the financial hardship.
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