Aqua Ultra — Faulty water purifier Aqua ultra by online

Address:	Not known
Website:	Aqua ultra

I have purchased an aqua ultra water purifier through online. On request they sent me a tech.to install that.For the installation and for the purifier I paid 5200Rs.At the time of installation the tech.told me it is faulty. The outside filter is not working and when he connected directly the purifier is overflowing. I purchased the purifier from their online site and their I complained first day itself in their online portal.They repli me and said they will replace it.My order no.is 36632. I have contacted them at least 75 times time now. So far nothing is happened. In fact they send me a courier tracking number. When I tried I found that it was a wrong number. Again I contacted them through the portal they mentioned and immediately the person replied. The same person is answering all the time.Now he knows me even by name. I purchased the system by trusting Facebook.
Any how kindly make a complaint and I am expecting a favourable reply from you.
Thank you