Aqua Ultra
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Aqua Ultra Complaints & Reviews

P
Parthipan Karuppiah
Aug 19, 2023
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Nine RO+UV+Copper Alkaline water purifier

Ordered the product via company website for 4, 999. Product was delivered before time. After Installation, the water outflow is not working and it looks like, the unit is not filtering the water.. Raised the complaint via whatapp and mail. But there is no response from aquaultra after many remainders. Keeping the unit unused....
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J
Jaydeep Ambani
from Morbi, Gujarat
Nov 5, 2022
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Regarding wrong and faulty product given by seller

Respected Sir, madam

aqua ultra is supply wrong and faulty product to customer.

ones product is sell he not responsible for reason.

they not give any proper reply to customer.

thank,...
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M
Mvs murty
Sep 13, 2022
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Not installed evenbafter 6 days of delivery

Address:Gujrat

I have purchased aquaultra c20 14 litre RO from Flipcard and received on 8th September but till now not installed even calling several times to the company technician. Almost 6 days passed but no response from technician.
M. v. Satyanarayan Murty
Advocate...
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G
Gyarsi lal Jangid
Jun 23, 2022
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Water pullifur

Address:Adarsh colony mount abu
Website:Opera mini

Ham ne aqua ultra water pullifur magvya ta onilne amzon se ak saal ki warrenty bhi he or ab karab ho gya ab shi karvna he fon karte he to fon uthe nhi he or warrenty nikal rhi he fir onilne magvne se kya fayda hua castmar ko sarice milti nhi he...
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Šůśhîľ Ğăųř
Jun 18, 2022
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Product

Website:aquaultra.in

I ordered water purifier on aqua ultra website all Is good but gross capacity is low but whereas gross capacity was 15L as shown in website
so I want return my product but they are ignore me
Kindly help me...
+3 photos
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J
from Pune, Maharashtra
Mar 5, 2022
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Ro memrine filter not available in box

Address:My order I'd 58714
Website:My mail id [email protected]

Delevery hone ka bad maine box khola to usme ro memrine nahi tha aur vatamin B12 filter ki jagah par copper filer + mineral filter tha
Jab maine box khola to maine video shoot nahi kiya tha bad me maine box ko kaise khola uska video apko share Kiya

Please help me...
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G
gaurav1481
from Faridabad, Haryana
Sep 9, 2021
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LED Total Computer Control RO+11W UV+UF+B12+TDS Controller Water Purifier

Address:MAYUR ENTERPRISE 15, Prime Industrial Estate GIDC Road, Bhuj, Gujarat, 370001 Phone: 7870005005 Email: [email protected]
Website:www.aquaultra.in

The product filter which was showing the time of the order, it is not physically. Product also damage and leak. I have seen today many people have made complaint against it, and the review is also mentioned. And it's with can't talk, the phone doesn't pick.[protected]....
+2 photos
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Address:Mayur Enterprise, Bhuj, Gujarat.

I purchased this product UX2105 14 Stage RO UV UF Alkaline
Water Purifier
On 26 sep 2020. I have literally had some or the other issues with this product from the time it's been purchased. Every month I've been calling the technicians for a repair. It's still in warranty and I still have a blown out adapter inside the machine which is already replaced once by the company and its blown out again. The quality of the product is...
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A
Aug 11, 2021
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Received broken and used

Address:Aqua ultra RO SYSTEM
Website:aquaultra.in

I received broken and used product, I repent having it ordered online. Worse service I have seen in my life, people are losing the trust in online services because of this type service.

I am gonna review it on my YouTube channel, Facebook, WhatsApp, Amazon, Flipkart etc wherever you are selling it.

Refund my money and take this ### back from me.

Stop making the people fool.

LOL mayur enterprises...
+1 photos
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A
Afaaqahmed Ahmed
from Madurai, Tamil Nadu
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Aqua Ultra Water Purifier

Address:MAYUR ENTERPRISE 112 FF Parasmani, New Station Road, Bhuj GUJ 370001
Website:www.aqua ultra.in

I have bought the Water Purifier in the month of June 2020. Within period of 4 months, the purifier broke down. First time was in October that water inlet broke down and it’s replacement cost 900 rupees though it was under warranty of 1 year. And in the next month of November, the power supply unit stopped working and since November 16 the company is yet to send me the replacement, each time I called on the number +91 [protected] I get a...
+4 photos
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M
Mathewkutty Mathewkutty
from Delhi, Delhi
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Faulty water purifier Aqua ultra by online

Address:Not known
Website:Aqua ultra

I have purchased an aqua ultra water purifier through online. On request they sent me a tech.to install that.For the installation and for the purifier I paid 5200Rs.At the time of installation the tech.told me it is faulty. The outside filter is not working and when he connected directly the purifier is overflowing. I purchased the purifier from their online site and their I complained first day itself in their online portal.They repli me...
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Address:Bhuj, Gujarat
Website:aquaultra.in

Dear all,

I want to put a consumer complaint on this worst company of water purifiers. They don't have a dedicated service center, still they connect some 3rd party who don't give a damn to the consumer requests.

Post delivery of product, i emailed (4-5 times), called on their number and even went on website to re-register installation reuqest.

Today, it's 6 days now and no response from the service...
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N
Navi90156
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Water tank leaking

Address:Head Office: MAYUR ENTERPRISE 112 FF Parasmani, New Station Road, Bhuj GUJ 370001
Website:[email protected]

Aqua ultra is fake Compny not helping give us broken tank 1st day we are Complanding from 2 months from 1st day Installation [protected] or [protected] costmercare number both are talking like ###...
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Address:SURAT, Dhanbad, Jharkhand, 828110
Website:aquaultra.in

I placed order for a water purifier on august 7 2019.
My order number is #16368
Firstly they had sent me already used and damaged product and then denied to replace the item.
Their way of talking is like “do whatever you want to do, we will not replace it”
I know my consumer rights but i don't have time to complain in consumer court.
They don't even reply my messages and emails.
I simply asked...
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D
dadathakur
from Port Blair, Andaman and Nicobar Islands
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uv water purifier

I strongly recommend (Not to) buy any product from aqua ultra.

They are entertaining customers to the last bit. They expect you to pay for the products as well as return the product, which they know is faulty and non working back to them and then you just relax to think that you had a bad dream or bad day or rather be content that something more bad could have happened.

I ordered 2 products in end of june 2019,...
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K
Kalpesh.bhikadiya
from Tumkur, Karnataka
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replacement

Address:Gandhinagar, Gujarat, 382421

Hi team,

I have read the good review in social network. And i have decided to purchase filter of aqua ultra.

I have ordered filter last week and received on yesterday. Today we have installed the filter and checked and found that pump is not working. Water is not coming out of the pump.

I want resolution of this or replace the filter. They are denying to replace the same.

Kindly...
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K
Kapileshu babu
from Kuchaiburi, Odisha
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water purifier is again and again repairs

Address:Vizianagaram, Andhra Pradesh, 535002
Website:[email protected]

I have purchased a water purifier order no-#[protected], order date -22-feb-2018, this company has no service centre there for you hava to pay to 3rd party for installation and repairs. Alomst every component has detect 3rd party two times repairs but spair part not supply (This company) we are not able to use because of faulty product. For telephonic complain again and again no any response and also service request no any response,...
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D
dsprocks
from Bhopal, Madhya Pradesh
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warranty

Address:Kutch, Gujarat, 370001
Website:aquaultra.in

I purchase a purifier aqua ultra a700 order i'd 6190 on 19 september 2017 with one year sevice warranty, purifier stops working in 10 september 2018 i will call customer care no. [protected] but nobody respond i will mail on mail id: [protected]@aquaultra.in on 11 september 2018 to 16 september 2018 but nobody reply and continuously call customer care also today they pick call and say only service will done i[censored] pay service charges
Purchase...
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M
matalia70
from Darwha, Maharashtra
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shipping defective product without refund

Website:aquaultra.in

On 7th october 2017 i purchased one water purifier online directly from company website aquaultra.in. My order number is 6542 model number aqua ultra ux2104 ro uv uf alkaline water purifier. I made the payment online through paytm an amount of rs. 6590.00. The company shipped the product on 8th october 2017 through fedex tracking number[protected]. I received the product parcel on 28th october 2017. On email request for installation, they...
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M
manojdadrwal4
from Gurgaon, Haryana
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ro

Website:aquaultra.in

I have purchased a water purifier (Order #4406). On 22nd may. This company has no service center therefor you have to pay to 3rd party for installation. During the installation many part of the purifier not working and almost every component has defect. We are not able to use because of faulty product. The company has no service center and simply says you return the product and pay the courier charges from my pocket which i had paid 800 rupees....
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