I strongly recommend (Not to) buy any product from aqua ultra.
They are entertaining customers to the last bit. They expect you to pay for the products as well as return the product, which they know is faulty and non working back to them and then you just relax to think that you had a bad dream or bad day or rather be content that something more bad could have happened.
I ordered 2 products in end of june 2019, every product i faced problem - both primarily were not working from day 1 and seemed to have been packed and sent just like that. Details as below :
1.1st product - gate valve & filter tape was missing. Also uv lamp was not working from day 1 on its installation. No replacement sent till date. - so you pay and order an uv water purifier and the uv lamp only do not work.
2. 2nd product : uv barrel was damaged, with uv lamp also not working - water leaking from all ends. A replacement sent by the office after almost a month with follow up of repeated 100+ calls, 150+ whatsapp and 15+ emails. Now we are getting electrically charged water to drink - practically its giving you electric shocks and potential element of death risk. The installer got heavy shock just after replacement parts was fixed.
Am not too sure if the organisation has specially made such products for population control in india
When ever put complain, there is no response.
Only answer u get that you return the item to them via courier - so that they can eat the money you already paid as well as take back the product also - and perhaps send this faulty machine again to someone they manage to sell.
Just guessing on their modus operandi - but am sure they are not in the right mindframe for doing business in the right manners.
Govt. Bodies should take these incidents and such cases more seriously Was this information helpful? | 
