Archies Online — Archies is cheating people and taking money from customers

Address:	New Delhi, Delhi, 500089
Website:	www.archiesonline.com

Order no: AL[protected] and date is[protected]


This is such a useless website I have ever come across. I called them on[protected] to know about products and delivery date and they said I will get delivery by[protected]if I order on same date. They told me that they can place order on behalf of me and they will send the payment link to my email for which I accepted. They placed order and sent me the payment link. I paid the amount and asked the confirmation and they confirmed. Once I paid the amount they asked me to send my address so that they can confirm my booking. I sent the address and after 2 calls they said order is confirmed. After that they asked me to send the images for wodden planque and personalised greeting card which I ordered. I sent 2 differnt mails as 3 images in one mail bounced back. In one email I sent 1 image which needs to be engraved on wodden plank and written in the body of the mail that this image is for wodden planque and another email with 2 images and text which needs to be printed on personalised card. Today that is on[protected], I received an email stating that I didnot send image for wodden planque and then I called them to check. They said they didnt receive image for wodden planque but I told them that I sent two emails with 3 images however they didnt accept.


On[protected], once I sent emails to them, I called them to check whether they received it and they accepted that they received but today when I called them they said they didn't receive 1 email which is for wodden planque.


I ordered this to gift my hubby on wedding anniversay day and it's going to be ruined.


Today again I forwarded the same email with one image for wodden planque which I sent on[protected]. And asked them again whether they recieved and they confirmed the same. So later I asked whether they can see the date of[protected] in the email which I sent today. They said they cannot see that as email team is different and I asked them to forward the call to email team so that I can check with them but they said its not possible. I asked them when can I expect the delivery for which it will take 3-5 days from today.

I wont be able to get it before my wedding anniversay and there is no point in ordering that wodden planque today so I asked them to cancel the order and refund my amount. They said I will get refund in 5-7 days. But why the refund the so late? They are very much keen in only getting the amount from customer but not in refunding back? Are they enjoying the money in their account for those many days?


After seeing many negative reviews, I lost the hope on getting the delivery of personalised greeing card on[protected] .


I accepted one order because I want to give it to my hubby on our anniversay. Archies is such a fraud company because they are very much interested in getting orders only and not in solving our queries and refunding.


My plan is ruined for no mistake on mine.


There is no negative or zero rating below to rate less as much as I can. Hence rated poor. Zero rating is all I will give.