Archies Online — archies online order-helpless on getting any support

Order placed through archies online site. Cake was suppose to deliver on 3/8/2020 and one day delay is also ok
Atleast by 4/8/2020 same should be delivered but it now it's in order placed status. Archies customer service no have incoming call facility is barred and inspite 10mails not even a proper revert came which states will update you the status in 24hr but now it has completed 48hr.
Customer is helpless and mad to trust on such sites. While placing order it was showing same day delivery. Now finally i came to consumer complaint cell for support as unable to reach archies pepole for support