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Archies Online — Money deducted, order not placed

I had ordered a bouquet to be delivered on 30th November 2020. Money was deducted but there were no order details given till date. Their customer care number is not accepting calls, this is complete fraud
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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