Archies Online — no order received on payment

Address:	Rangareddy, Andhra Pradesh, 500086
Website:	www.archiesonline.com

I have ordered for a Rakhi gift to my brother who lives in US on 27th July, 2019 through Archie's online website. I paid 990rps for my order. but the order was not delivered and I dint receive any update from website. I tried to contact from all the sources but there was no response. I even posted from facebook source, I raised a ticket, I called customer service number, I emailed to the provided help desk email but they dint respond to any of my approaches. Kindly file a complaint against to them and help to refund my money.