[Resolved]  Archies Online — no update on al[protected]

I placed 2 orders, one for delhi and another one for gurgaon (Where i reside). There was no update from archies on the same. Delhi one got delivered, but not what i selected it is something very normal that i could have bought way cheaper from other sources. And gurgaon one disappeared in thin air! As per their record it was delivered! Only god knows to whom! After multiple calls and emails, my delivery that was due on 13 feb midnight is arriving today. And when i called their customer care to inform on the same and asking for compensation or refund. I was told to accept whatever was coming as it 'might be for good will' but there won't be any refund for late delivery and ruining the whole event for us, despite of mentioning multiple times that we are newly married and this was our first valentine's day. On top of it the person on the call told me to do whatever i can to raise the issue as they know there won't be any action. Very well played not only with our hard earned money but emotions too!
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2020
Complaint marked as Resolved 
Vendor delivered on 15th stating they got the delivery information from Archies on 15th.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Archies Online
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
    View all Archies Online contact information