[Resolved]  Archies Online — no update on al[protected]b

I placed 2 orders, one for delhi and another one for gurgaon (Where i reside). There was no update from archies on the same. Delhi one got delivered, but not what i selected it is something very normal that i could have bought way cheaper from other sources. And gurgaon one disappeared in thin air! As per their record it was delivered! Only god knows to whom! After multiple calls and emails, my delivery that was due on 13 feb midnight is arriving today. And when i called their customer care to inform on the same and asking for compensation or refund. I was told to accept whatever was coming as it 'might be for good will' but there won't be any refund for late delivery and ruining the whole event for us, despite of mentioning multiple times that we are newly married and this was our first valentine's day. On top of it the person on the call told me to do whatever i can to raise the issue as they know there won't be any action. Very well played not only with our hard earned money but emotions too!
Quick update delivery just arrived of 10 flowers same numbers delivered to delhi one! I paid for 24 pastel colour roses at each place!