Archies Online — non delivery of online order

Address:New Delhi, Delhi
Website:www.archiesonline.com

We ordered rakhis for our cousins residing in india: hyderabad & bombay using archies online. 02 order numbers below:

Al[protected] 03/08/2017 06/08/2017 printed and ready for packing check status (Order for bombay)
Al[protected] 02/08/2017 06/08/2017 printed and ready for packing check status (Order for hyderabad)

Hyderabad is delivered late. (Promised date was 06. Aug/ delivery on done on 07. Aug)

Money for both orders were deducted from our account.

Bombay is not delivered till date. No money is refunded yet.
No response over the call centre. No response to emails addressed to customer service e mail id. No response on their facebook messenger posts.
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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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