Archies Online — non delivery of order no. al[protected] archies new year greeting cards

Address:

New Delhi, Delhi

Dear Sir, We had Ordered 50 New Year Greeting Cards and made the payment of Rs. 810/- through the credit card of Shri B Mondal on 24.12.2018. It was promised by Archies to make the delivery of the Cards at our premises C-2A/1003, Golf Link Residency, Sector 18-B, Dwarka by 28.1.2018.
Customer Care was reminded on 2/1/19 and 8/1/19. No appropriate response from your Customer Care except advising us for forwarding our request to the delivery section. If Archies are unable to deliver the order in time, it should not have accepted the order and not given false assurances of its early delivery by the Customer Care.
In the circumstances, you are requested to refund of Rs. 810/- in our Credit Card Account, details of which are already with you.
Thanking you,
Subhash Chander
for and on behalf of Banibrata Mondal
Mob:[protected]
Email:[protected]@yahoo.com