Archies Online — not delivered my order

Address:

East Godavari, Andhra Pradesh, 502032

Hi i hav ordered (8 aug) a return gift for my sister for rakhi which was not received by her on time. Till day (15 aug). I tried calling all customer care numbera of archies where no one has reaponded against those numbers and raised complaints through mails and i was disappointed as they have not replied for that mails too. Pls help me with this problem and make sure my order will be delivered soon.