Archies Online — not refunding and responding

Archies Online — not refunding and responding

S Sasmita1 from Agra, Uttar Pradesh

My rakhi same day delivery not delivered on time... Now i want my refund.. Not responding to my complaints and customer care not working.. Details of order attached I have paid the full amount and promised a same day delivery but as rakhi is over i don't want thi any more.. They are insisting to take dei very via message of order dispatched.. So harassing as the festival is over i am feeling cheated i hv sent at least 20 mails since yesterday to give me refund.. Please help me and cancel the ase type of cheater company +1 photos Was this information helpful? No (0) Yes (0)
Aug 21, 2019 Updated by Sasmita1 This is the reply I got today after loads of mail... They are lying that order delivered... How such type of cheater companies are existing Aug 21, 2019 Updated by Sasmita1 Product not delivered nor did I get any refund... Cheating and white lies... Please protect consumers from such type of cheater Aug 23, 2019 Updated by Sasmita1 Archies online closed all my tickets without resolving the issue( image attached) Aug 23, 2019 Updated by Sasmita1 Following are replies got from Archies sequentially 1. Order delivered 2.order refused by the receiver 3.order will be delivered 4. We can only make delivery can't refund ... Aug 23, 2019 Updated by Sasmita1 Archies sends such mails to me and now forcing me to accept Rakhi delivery on Janmashtami... I had perishable ( cake) order for same day delivery.. They will deliver after 8 days... They should compensate for mental agony..please help consumers from such type of offenders Aug 26, 2019 Updated by Sasmita1 There is no further communications from Archies... What is my complaint status I am unable to understand Aug 26, 2019 Updated by Sasmita1 Despite of so much complaint against Archies why there is no legal action on them... They are making crores by cheating our hard earned money Sep 04, 2019 Updated by Sasmita1 After lodging consumer complaint after around 20 days I got my refund ... A lot of time, effort but thanks to consumer forum at last I got my refund.. But we as customer should always fight for our right against these type of fraud promises made by archiesonline and other online services.once paid they will not listen even answer to your mail...Thanks to consumer forum which help me a lot
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