Archies Online — Online gift order on archies online was not delivered and no customer care

Address:New Delhi, Delhi, 302012
Website:www.archiesonline.com

Online gift was order online on archies online website on dated 9/2/2017 with order number al[protected]. Mode of payment was online and it was showing their courier available through verifying pin code. It was shown online that product will be dispatched on same day i. E. 9/2/2017 but even after 10 days not a single response /call was made. Their order cant be tracked since website is not working.
Incoming call facility on their customer care number[protected] is barred hence order is not getting cancelled as well. On website no such option is available. Several mails were sent on [protected]@archiesonline.com but no response received.
If such big brand have such service then cancel my order and refund my payment immediately.
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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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