Archies Online — Order not delivered but showing hand delivered

Address:	New Delhi, Delhi, 110028
Website:	www.archiesonline.com

Order no. Al[protected]
Order date : 13/02/2017
Expected delivery date : 14/02/2017

Order was not delivered, when we track it is showing hand delivered. We have made call to given delhi numbers and customer care numbers, but no one is responding to the calls.in the website they have provided customer help chat, but no response there also. Have sent mail request to the [protected]@archiesonline.com. Not received any reply.