Archies Online — order not delivered from last 1 week nor they are responding


I had placed an order from archies on 7th august 2020.
The delivery date was of 8th august 2020 but still there is no message or any status update regarding the same and its neither delivered till now. I m not recieving any reply regarding same from last 1 week. My mails are being ignored by archies i request you to take this matter seriously and kindly update
Order number is : al[protected].
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    +91 11 4141 2424
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    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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