Archies Online — Poor customer service and item not delivered

Address:New Delhi, Delhi, 110028
Website:www.archiesonline.com

Recently i ordered an item with order id:al[protected] to be delivered on 14th february 2017. But the item was not delivered and not only that if the product couldnt be delivered, i should have received a notification or a refund, which i dint recieve either. The order status showed 'printed and ready for packing '. This is absolute nonsense. I tried to contact the helpdesk but got no response. I used to be a frequent customer of archies but i lost all my confidence now
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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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