Archies Online — product delivered did not match description

Address:716 9th Cross 10th A Main, Indiranagar II Stage, Near Indiranagar Metro station, 560038

My order no. Al[protected] was for enticing chocolate box (Golden).
The picture showed a golden box with a big ribbon bow on top. It arrived in a large archie's packaging box with folded cardboard as stuffing inside. There were a few pieces of chocolate in a plastic packet, not suitable for giving as a gift, for which it was intended.
The expected delivery date was shown as 21st december, it came on 24th december, so there was no time to get another gift.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi as I ordered the Passionate Fervor from the Archies, but they are not delivering the product by the time and there is no response from the customer care. And I am unable to find the Refund or Cancellation the order.

Can anyone help me with this??

Respond awaited, I opted for midnight delivery and now it is 14.47 pm and still no news. Very pathetic service. Calls are not being answered and no response on emails as well.

No Update on AL[protected] & AL[protected]

Highly Dissatisfied,
Ankita Srivastava

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Archies Online
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    425
    Pending
    0
    Resolved
    36
    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
    View all Archies Online contact information