Archies Online — Product is not delivered

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New Delhi, Delhi, 603004

I have ordered rose in site on 13 feb 2017. and the order number is AL[protected]. But it is not delivered on time. i tried to call customer care and there is no response. they have mentioned the delivery date as Feb 2017.

But it is not delivered ontime. we don't have option to cancel the order.

more over i didn't get any call for the delay. i tried to call multiple times and no response. atleast they have to confirm before delivering, if the expected delivery date is over.