Archies Online — rakhi to my brother in uk through archies online

I had booked a rakhi for delivery in uk through archiesonline vide order no. Al[protected].
The promised delivery is on 2nd aug2020.

But it was not delivered even today.

Tried calling on[protected],[protected],[protected], [protected]
But none of these numbers work.

Dont know whom to contact. Send message on email, instagram, facebook messenger, posted in facebook... No response

At the end my brother didnt receive rakhi in time even today ie. 03.08.2020