Archies Online — Regarding refund issue

I haven't got the refund which i asked from the archies customer care on 10 july 2020. I have paid the full amount through online payment mode.
When i tried to contact them again on there customer care number, i.e., [protected], it is saying that the number does not have incoming service.
This is the kind of fraud they are doing, even there is no option for cancelling the order.
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    Archies Online
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    Archies Online Phone
    +91 11 4141 2424
    Archies Online Address
    C-113, Naraina Industrial Area, Phase-1, New Delhi, Delhi, India - 110028
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