[Resolved]  Arihant Books — Book ordered, payment made, book not received yet

Address: New Delhi, Delhi

On 20th Aug, 2014, I purchased a "SSC Book" online for my wife from ARIHANT BOOKS COMPANY (Transaction ID: MHCC[protected], Order Id: A84337) for Rs 310/- and paid them through credit card online.

This is ARIHANT BOOKS's website http://www.arihantbooks.com/ from where I purchased the book online.

Order Image URL: http://s23.postimg.org/n1pa88y6z/Arihant_Book_Order.png

Arihant Books Corporate Office Address:
4577/15, Ramchhaya, Agarwal Road, Darya Ganj, New Delhi-110002

6 days has gone by, I've not received even the tracking ID for my order through mail. They also not updated the
tracking Id with my order on their website. I called all the following numbers provided on their website:
[protected]
[protected]
[protected]

I kept on trying but nobody is picking up the phone for the above mentioned numbers. Then I called their exclusive
showroom number[protected] at DaryaGanj and the person informed that he don't have any idea of the online purchase and asked me to contact the following numbers:
[protected]
[protected]

It's again very surprising that no one has picked up the phone from the above numbers as well.

I feel ARIHANT BOOKS have cheated me and taken my money. This company is doing fraud. Why are they running such website and accepting orders online?

On 28th Aug, 2014, from this page http://www.arihantbooks.com/ContactUs, I came to know that they have added new E division address now:

e-division, Arihant
1st Floor, 181, Patparganj, Industrial Area, New Delhi-110092

They have changed their contact number too. It is now +[protected]. I called to this number also. But still no one is picking up the phone. Now I have doubt if I will get my ordered book. SSC CGL Tier II exam is soon to be held. They are not updating me by any means about my order.

Sir, Please advice what step should I take to get back my money paid through my HDFC credit card. I would request you to look into my case and help me with quick solution as they cheated me in my dire need time of having the book.