Asc Records/pao (Or) Bangalore — not getting pension

I am 14809574L Ex Hav MT (MACP) Sanjeev Kumar Singh Retired on 31 March 2019 from last unit 504 ASC BN PRAYAGRAJ and I am not getting pension after the date of retirement.

I have also complained to records talked to CPPC PRAYAGRAJ and they told me that they have not got depensive role and any other documents from ASC records South Bangalore.

Please see my problem and help me so that my pension should start because now me and my are facing a many financial issues.
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