Asian Heart Institute — Need doctor certificate for root cause of bypass surgery

Address:[email protected]

Respected sir / madam

Patient name:-Kirankumar Parshottam Prajapati
MR no: 414953
Date of admission : 03/07/2022
Date of discharge :11/07/2022
Register mobile no : [protected]
We would like to inform you that I had bypass surgery in your hospital on 04/07/22 and I had put my claim for reimbursement with my insurance company Care Health Insurance Ltd

As per the insurance company assumption and patient history mention on discharge card regarding diabetes . Insurance company reject my claim fully
They said this surgery happen due to diabities

They only reconsider the claim only if they satisfied that surgery happen not due to diabeties effect.

We need doctor certificate/letter mentioning that there is no relevance of diabetics causing this bypass surgery and mention root cause of this surgery

I had mail to MRD department on 05 th sept 22 and talk with Sumit and shaguota madam regarding this and also followup via call so many time . Dr Krishnan also I had word but he also reject to give certificate . After one week I called Dr Krishnan again but he is out of hospital for 6 month and now he said he can't do anything and you call admition for help .

When I called up admition and MRD department they said Dr. Who teat me he can only give this certificate no other Dr. Take ur case . Now i am helo less. No one co operating in hospital . I ask Dr ramakant Pandey appointment also no one ready to listen. If i not get certificate my 10 lacs claim reject by insurance company . Management of this big reputed company not helping common men .

Please help me to get certificate else I have to go to higher authority or legal if needed

From

Punit
On behalf of patient
+2 photos
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Asian Heart Institute customer support has been notified about the posted complaint.
Sep 17, 2022
Updated by PA P
Need urgent resolution
Please contact me on [protected] punit
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