Ask Me Bazaar.com — Non delivery of item

Address:

New Delhi, Delhi

I ordered for a versatile laptop table on 6th of august, 2015 from askmebazaar.com, order id of which being AB4473820 The lump sum amount of the above commodity being debited from my account via credit card transaction on the same day.According to the site the commodity has to be delivered within 10 days of booking, as the commodity was not delivered to me within that time i called their customer support seeking reply for the same many times and they tried to convince me that the product will be delivered to me asap as the order is already booked and is being processed. As they don't have any tracking system online or offline, I was totally unaware of the process being done by them. Finally being totally harassed and frustrated of my repeated inquiry about the product I raised a complaint on 24th of august, 2015, the request number for the same being QRC41137690 and again they assured me that my order will be delivered to me within 7 -8 working days but this did not happen. I received call for the request generated on 25th august, 2015 but no information about it later on on any day. Till date i have not received my product and my calling again & again at their customer support has been totally worthless.This was my second experience with askmebazaar and both the times it has been totally disappointing, before also i placed an order o[censored].s polo t shirt (order no-AB4468127)which was in stock at that time With seller on 5th august, 2015 the amount of which was debited on same day from my credit card after calling them on 13th august, 2015 to know the status of the product i came to know the order was cancelled without any intimation being provided to me and being said that it was later on not in stock. I therefore request you to aid me with the compensation for the same as it has been more than 1 month since my product being ordered and the time and calls that i have made to them was just a waste of my time and money.