[Resolved]  Ask Me Bazaar.com — Not refund

Address:Alappuzha, Kerala, 688007
Website:ASK ME BAZAAR.COM

My name is anees muhammed from kerala and I have ordered "Lumax Car Crystal Headlight Assembly Set Of 2 For Maruti Car[protected]" on 05 Dec 2015 and i received that product on 12th Dec 2015. The product which i have received was a local cheap unknown brand delivered by them. So i have complained to ask me bazaar.com and they told to return the product and they will give me refund so i have did the same i have returned the product to them it is delivered on 23rd, but till date they have not given me any refund. I am continuously calling them but they are not responding to me so please help me regarding this
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Complaint marked as Resolved 
Ask Me Bazaar customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2016
Ask Me Bazaar Customer Care's response
Hi, Apologies for the inconvenience. Could you please share the ticket number so that we can assist you accordingly. Regards, Priya Team AskmeBazaar
Jan 12, 2016
Updated by moham17
http://support.askmebazaar.com/helpdesk/tickets/27689
Verified Support
Jan 12, 2016
Ask Me Bazaar Customer Care's response
Dear Mohammed, We have set your ticket (#27689) on priority. Please check your ticket for further updates. Regards, Vikas Team AskmeBazaar
Complaint comments 

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I didn't get my refund for the item you have received on 23/12/15, now nearly one month I have waited. Till now they hold my money .Can you please take the proper action against this company
I didn't get my refund for the item you have received on 23/12/15, now nearly one month I have waited. Till now they hold my money .Can you please take the proper action against this company
(dear buyer, we have made multiple attempts and failed to get in touch with you for your order id AB8190545 for your refund to be processed now, kindly send the products to mr.vikas chauhan at GYS heights, plot no.10-11, 3rd floor, noida sec. 125 uttar pradesh - 201301. please ensure all the products are unused. new and fresh with all tags, barcode, paking materials intact so that we can process the refund for you after your products pass quality checks at our end regards, buyer support:[protected]

i get this message from askmebazaar, i already send the product to this address, then now you are saying to send the product to different address how is it possible ? !!!


(Sorry for the delay in response. Request you to send your product at the following address. We will refund the amount of the courier and the product as well.
Address:
Mr. Amit Kumar,
Askmebazaar.com, C/o: Nuvo Logistics Pvt Ltd,
Khasra No.- 1095/1096,
Kapashera Extn., Kapashera, New Delhi-110037
Kindly Don’t forget to mention the order ID and your mobile number on the box and ensure all the products are unused, new and fresh with all tags, barcodes, packing materials intact so that we can process the refund for you after your products pass quality checks at our end.
Hence, We're closing this ticket. Once you return the product, kindly raise a new ticket with the return receipt's screenshot.)

Ticket: http://support.askmebazaar.com/helpdesk/tickets/21809

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