[Resolved]  Ask Me Bazaar — Delaying in delivering the product booked online on 11th July 2015

Address:

Gautam Buddh Nagar, Uttar Pradesh

Sir / Madam, I’m P. Suresh Kumar from Hyderabad, Telangana State. I have purchased “Violet Shirts – Combo of 2 for men” through online purchase option in Ask me bazaar. My order ID is: AB4014470 Dtd: 11th July 2015 at 8.49AM. I paid Rs. 398/- by credit card. Till date (7th Aug 2015), I’ve not received the product. I already called ask me bazaar customer care on 16th July 2015, the customer care reps. At ask me bazar told me that you will receive the product on or before 21st July 2015. Whereas the irony is, even today also I’ve not received my order. There after again I called ask me bazaar on 22nd July 2015, they have taken my complaint and provided me a complaint no. QRC35955989 and confirmed that my problem will be sorted out maximum by 29th July 2015. At that time they had given me a docket no of DTDC AWB [protected]. Whereas again the irony is, I am unable to track that product through internet even by using this docket no. As I fed up with bad customer service, once again with more patience, I called ask me bazaar on 29th Jul 2015 and they assured once again that “We will resolve your problem by 8th Aug 2015”. Today (7th Aug 2015), I got a call from ask me bazaar stating that “Please give us 5 to 10 more days, so that we can deliver your product” May be the guys sitting at Ask me bazaar are fooling us? Or they are cheating us? Or they are fake? I’m in dilemma and confusion now!!! Finally, since I paid the amount to purchase the item, either I need the product immediately or else money to be returned back.