Address: | Ernakulam, Kerala |
Hi
As per the trailing mail, I had ordered for a Branded 10000mAh SONY Power Bank (Order No. AB3607356). Even though the pincode (682302) was in the Cash On Delivery list, I had to go all the way to the DTDC couries, Ernakulam North and pick up the product on 04.07.2015 (Saturday).
On opening the packet, i was surprised to find that the plastic case of the Power Bank was in tempered condition and there was no user manual inside. Since the power bank usually has to be charged continuously, at least for 13 hrs before the first use, I kept it for charging till Sunday noon. However the power bank showed no signs of charging and did not work. I tried charging the same from my laptop on Monday, which was again a failure. It seems that the product is not original SONY and there is nothing which stops me from believing that it is a fake product.
I had intimated the issue to your customer care executive today at [protected]. Please be informed that I will be sending the product back to you today itself. It is quite embarrassing for a customer like me that fake products which are not in working condition are being sent without any checks. Please replace the product and send me a working one without delay.
Regards
Praveen Anaswara
Asst Manager
BPCL Kochi Refinery
ph: [protected]
[protected][protected][protected][protected][protected][protected]--------
[protected] Forwarded message[protected]
From: AskmeBazaar
Date: Tue, Jun 16, 2015 at 7:49 PM
Subject: Order Confirmation
To: [protected]@gmail.com
AskMeBazaar.com CUSTOMER
SUPPORT
Hi Praveen Anaswara,
Thank you for your order!
Please find below, the summary of your order AB3607356.
ITEM QTY SUBTOTAL
Seller: My Limo Trading
Branded 10000 mAh Power Bank
1
Rs. 749
Item Price: Rs. 749
DISCOUNT Rs. 0
Shipping Charge FREE
Total Rs. 749
BILLING ADDRESS
Praveen Anaswara | [protected]
Asst. Manager (Industrial Relations), BPCL Kochi Refinery, Ambalamughal
DELIVERY ADDRESS
Praveen Anaswara | [protected]
Asst. Manager (Industrial Relations), BPCL Kochi Refinery, Ambalamughal
Any Questions?
You can always reach us at [protected]
or write to us at [protected]@askmebazaar.com
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