Dear sir/madam,
I had ordered a combo one on your website on 17th may 2016, & i got the product on 26th may 2016.
Then i got found those products are incomplete as well as broke.
I raised a complaint on 27th may 2016.
For you reference i got this message from your end (Dear buyer, your complaint request qrc96872108 has been logged for cod order ab12160615p3736993r for return of the incomplete product. Our team will pick up the same within 4-6 working days. Refund will be processed within 10-12 working days. We regret the inconvenience caused. Buyer support:[protected]. Special offer just for you! Avail 5% off on all your grocery needs! Use coupon flat5 on http://www.askmegrocery.com/).
Again i got a call for your end & they've confirmed my bank a/c number as well as ifsc code because it's a cod case & inform me once our executive collect the parcel, you will get the amount after 10 to 12 working days.
Till now nobody has comes to me to collect the product. When i call your customer care numbr ([protected]), they not giving the right solution.
So it's a humble request, please arrange a executive to collect the incomplete product and when i'll get the particular amount.
Any concerns feel free to call.
One of your customer.
Jitendra moharana.
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