[Resolved] Ask Me Bazaar — Order ID AB7505714 not delivered
S
Selva G
Address:
Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:
www.askmebazaar.com
HI,
I made a order for power bank on 13th Nov-15 in askmebazaar.com website via the order id AB7505714.(Image attached). I made a online payment for this item.
Till now the power bank is not delivered to me. But when ever I called their customer care they tell me that the power bank is delivered via blue dart courier AWB #[protected].
I made a query with bluedart and they claim that the AWB number is invalid.
I also dont get any tracking details for the AWB #[protected] in the bluedart courier site.(image attached)
Please help me in getting my money back.
+3 photos
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Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint.
Dec 08, 2015
Updated by Selva G immediately after posting this complaint, I received a call from [protected] and the person asked me for the CARD number, expiry date, cvv, and pin of the card used for online payment. when I refused to give the CVV he disconeected the call with no manners.
Is this askmebazaar person?
Verified Support
Dec 09, 2015
Ask Me Bazaar Customer Care's response Dear Selva,
As per our system, the product has been delivered to you. If it is not delivered to you. We're re-opening your ticket number(#17738). We're forwarding your details to the concerned team. Please check the ticket for further updates.
Regards,
Priya
Team AskmeBazaar
Dec 09, 2015
Updated by Selva G There were multiple tickets opened regarding this undelivered product complaint. e.x. 17548.
what is the status of all the ticket? You can't just close a ticket as product delivered.
Because i have not received the product.
Please provide evidence for your claim that the product is delivered for the subject order.
Verified Support
Dec 10, 2015
Ask Me Bazaar Customer Care's response Dear Selva,
As per the system, the product has been delivered to you.
Regards,
Aditi
Team AskmeBazaar
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