[Resolved] Ask Me Bazaar — Please do not Purchase , wrong product, damaged product, customer service not good, Return pick up is worst in heart of bangalore | |||||
This is regarding order ID AB10238244, Transaction ID 1060642 placed in Askmebazaar.com The above order was been placed by me on March 3rd, 11:45AM It was delivered to my address on March 8th 7PM, But When I opened it I found the product was used, and a damaged one, and also not the order which I placed, It was completely a different one than what was displayed in your website. I immediately dialed your customer care and requested for the cancellation of product, Also received a confirmation number QRC85261984, Also the customer care executive told me that the product will be reverse picked within 5 days, and the amount will be refunded within 12 days, Hence I waited till March 20th, but no one came to receive the product, also no updates from Askmebazaar.com So I was forced to call the customer care again for the update, When I spoke to executives, they told me that the place I live in heart of bengaluru, RTNagar is not under your reverse pick up area. Hence a message has been triggered for me from your system on March 9th stating the same, which I have not received till today. Also I was advised to send the product through courier on my own risk, also advised the courier charges will be refundable, But later when I asked to transfer the call to the Higher authority and spoke to him, they confirmed that courier charges will not be given, and also with many more other concerns as well. I just Wonder to know which area will they provide reverse pick up, if they cant do that in the main part of bengaluru.? Please do not fool people by selling used and damaged goods, You display something and deliver something. Was this information helpful? | |||||
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support Apr 08, 2016 Ask Me Bazaar Customer Care's response Hi, Please raise a ticket using this link: http://support.askmebazaar.com and mention all the required details so that we can assist you accordingly. Regards, TaniaTeam AskmeBazaar
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+91 44 4444 4444
1205, 12th Floor, New Delhi House, Barakhambha Road, New Delhi, Delhi, India - 110001
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Ref: 1. Order No. AB11210538P2120758
2. Your Inv No. FAMB[protected] dt 29.03.16
It was surprised that in spite of my repeated requests and E-mails I do not appear to have received any reply from you so far.
It seems that you have purposely dispatched a defected item to me and collected cash?
Please acknowledge receipt of this mail and arrange to refund the amount without any further delay.
From: V.Sathian, Coimbatore 641 001
Mob: +91 [protected]
Thanking you,
Yours faithfully,
V.Sathian