| Address: | Chandigarh, Punjab |
Dear Team
I would like to register my complaint due to your company's poor service .
I booked an order of handbag on 3rd July, 2015, Order No- AB3892237, the courier boy
called me yesterday to deliver my order, i asked him to he should call me before an hour of delivery as no one in house between 9am to 7pm, so, gave him my office address to deliver.
He told me that he will deliver it by tomorrow.
Now, today agaian courier boy went to my house address, if called after reaching my home, i asked him that i had already changed the address of deliver yeasterday, but he said that he didn't know as his collegue didn't told him.
Then i gave him my office address, he told me that he will deliver it by 2 or 2:30 pm today.
Around 2;30 pm i got a call from him named "Sandeep" that he could not be able to deliver the courier as there is so much raining in that area, asked me to collect from his home as he is going to his home. I requested him to please deliver the courier to my office till 6pm. but he said he can't come.
He said in a rough tone that if you want to receive the courier then come to sector-47 before 5pm, as after that he has to deliver other couriers also.
Now my husband had collected the same from him from his home.
Please tell me this kind of service you are providing to your cystomers?
Your delivery guys are so reluctant, careless who are not willing to deliver the parcel.
To deliver the courier is your duty, not ours.
I have also order many things from other online shopping websites, but this kind of behaviour i have never faced.
Now, i am not going to buy anything from your site as we don't want to get harrassed.
Thank you so much for your service. Was this information helpful? | 
Post your Comment