Askme.com — Platinum listing - mis selling/misrepresentation of facts
S
srikgo
from Hyderabad, Telangana
Address:
201301
Website:
AskMe.com
I was persuaded me to take a platinum listing for one year and i sort of reluctantly signed the one page agreement insisting upon the areas that i was interested in. the cheque got encashed and the very next day the call centre chap read out the agreement and told me the platinum listing was only for three months and that i was registered in the post codes that i was least interested in. after several emails requesting immediate cancellation of my account, i found out when another chap from the office brought me his copie of the agreement which to my shock was four pages long and my signatures were all forged. Their customer support manager accepted the irregularities committed by their salesman and forwarded my refund request to his higher authority. this happened in Dec 2015. Till date they have not refunded my money. I have filed a consumer forum complaint yesterday. i am filing it here to inform the general public about the duplicitous nature of this company's salesmen and the poor customer service post sale
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