[Resolved] AskMeBazaar.com — Faulty product delivered | |||
Worst shopping experience with Askmebazaar.com. I have ordered (powerbank) dated 20/04/2015 with the order number AB2339014. I have received the product on 27/04/2015. And on the next day I have registered a complaint and I have mentioned that the product is not working properly. One of your customer care executive registered a complaint and told me that within 7 days the product will be replaced and the amount will be credited in my account as he has taken already taken my banking details. Later on I have contacted again with the customer care executive and ask to speak with SME or AMCC the Mr. Hemant talked and told that till Saturday i.e. 09/05/2015 the amount will be credited in my account whether the product will be reversed picked or not. On Friday dated 08/05/2015 when I called again at that time Mr. Dev picked the call and told me that the complaint has been closed as I have not provided them my banking details. And raised a fresh complaint against it. I was also told that within 24-48 hours backend team will contact me. When I asked him to transfer a call to SME or AMCC he denied and told He cannot transfer a call as he is the only person on the flour. I want to ask when I will get my refund back. Hope you have understand my concern regarding the same. Was this information helpful? | |||
Complaint marked as Resolved
Ask Me Bazaar customer support has been notified about the posted complaint. Verified Support May 12, 2015 Ask Me Bazaar Customer Care's response "Dear Customer, Your feedback is valuable to us. We will share your feedback with concerned seller and ensure good quality of products to be delivered. Also we have forwarded your issue to the concerned department and we will get in touch with you within next 48 hours in regards to your issue. Regards, Team askmeBazaar"
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 2 Comments | |||
Comments
they are not given proper answer and not doing the refund
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