Askmebazaar.com — Product not delivered and no response from the customer care

Sir/ madam purchased on 26th july 2015, led tv 40b200hd, order ID: ABF2382778. Paid rs 17999 through hdfc credit card, said 10 days delivery time but still not shipped the item, customer care is not giving proper response to the call, they said it will be delivered within 10 days but 9th day no shippment is done, hence hw can we expect 10th day delivery