Askmebazaar.com — Refund against order no AB2024800
B
Bhaskara Kaligatla Rao
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh
I purchased sunglass against order no AB 2024800 and delivered wrong product on 2nd May 2015.
I called the customer care immediately and requested for refund. The complaint No is QRC-456801 dated 2nd May 2015.
After several follow ups finally the reverse pick up happened after 20 days.
Since then I am calling customer care for the refund.
Made multiple calls but no refund so far. Each time I call I get same answer that apologies, excuses, sorry, we will address this on high priority, we will escalate to finance team and so on.
I am also told that they refunded to my account on 4th June. I did not get any amount and I sent my account statement copy for verification as well.
The below are the complaint numbers made so far.
2nd complaint
Complaint with Reshmi on June 8 at 5.45 pm. Complaint number QRC[protected]
3rd Complaint with Padma on June 17 around 2 pm. Complaint Number QRC[protected]
4th Complaint made on July 7 at 9.30 am. Complaint number QRC[protected]. Send the Account statement for verification as well to [protected]@askmebazaar.com
5th complaint on July 14th 2015 around 1 pm. with Harrish. Complaint Number QRC[protected]
6th complaint on July 21st 2015 arount 12.30 pm
Call to Pridvi – Call put on hold and disconnected
Call to Jeswar - Call put on hold and disconnected
Call to Mounica – and escalated to next level manager Navya –
Complaint number QRC[protected].
How many days you want me to wait further on this?
Feeling ashamed on buying through askmebazaar.
Thanks
Bhaskara
[protected].
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