Askmebazaar — Delivery Delayed - Irresponsible response from call center | order number : AB586943

Address:

Hyderabad, Andhra Pradesh

Dear Sir, This is to inform you that I have ordered Puma Laptop Bag on 11th Dec 2014 from askme bazaar.The seller of the product was Khaleel enterprises. I have received message from Seller stating the product was delivered to askme bazaar on 16th December. My order was confirmed and payment was made on the same day. I have spoken to Call center executive several times (around 10 to 12 times till now), I was confused with the response from them. ->few people will say, we will raise the issue with higher authorities -> few people say, order was confirmed, and product will get delivered on the same day(the day which i spoke to executive) -> another response was i could not track the order and we don't have authority to track it. -> few executives will raise the ticket and reply that the issue will get resolved with in 24 to 48 hours. which will never get resolved. (ticket numbers[protected] and[protected] -> one of the manager to whom i spoke has disconnected the call while speaking. if we try to reach them again they will keep the call on hold and never responded.and several times the systems are down. ->I was surprised to here an information from one of the executive stating my phone is out of response and i am not picking the call. Could any one of the authorities take this into high priority and look into the issue and resolve it as soon as possible. Also could you please advise us for further course of action regarding delivery of the product. Please provide us the status or contact number of courier office for which my product has given for delivery. Regards, Anil Kumar Marepally +[protected]