[Resolved]  Askmebazaar — Fake Product,Defective and Money Not Refunded

Address:

Bangalore, Karnataka

I purchased the xiaomi power bank 10400 MAH(Order No - Ab1858766) ON 28th March, 2015.Got a fake product delivered on 2th April and that too with the case of the product broken. Raised a complaint on 3rd morning and was assured a refund within 10-12 business working days. I don't understand the company's calculation period as I estimated the refund process by 19-20th April. Even on repeated phone calls to the company, no one answered me properly as to when will I receive my money back.Instead they fooled around with their telephone agents for the date of refunding. Also I tried speaking to their supervisor and they would play a bigger role in fooling me when will the money be refunded. After days of fooling around, I asked the supervisor to connect me to the manager to which they bluntly replied that he is not available.And now they say that they received my product on 28th April where as I had handed over the product to their guy on 14th April and now they will initiate it and will take another 10-12 working days, It means it takes 14 days for them to receive the product...PATHETIC!!! SENSELESS!!! WORST!!! P.S.:- Still waiting for refund.