[Resolved]  Askmebazaar — Inappropriate customer care service & product

Address:

Chandigarh, Chandigarh

Good evening, I am here to share my experience with ASK ME BAZAAR. As i had ordered a branded FOSSIL watch worth rupees 6999/- & after discount i got it at 1695/-. I was impressed with the rates but when i received the order (Fossil watch) i was shocked after what i saw... improper packaging, no warranty card was in there, looks like painted, fake dial, loose time needles.. It was a complete joke. Even if got the chance to see the watch first & then to pay for it. I would never bought that watch. But this was the complete shame on ASK ME BAZAAR that they really deal with these kind dealers or wholesalers. I just want to ask one question from ASK ME BAZAAR..that what kind of reputation they have in market today & what it would be after few months if they keep doing business like this.. Aren't they responsible for what i am going through today. I am harassed today not because i have got faulty product but because i not getting my solution of refund after calling/complaining three times for the same problem. After 10 days of complaining i've got a call from them & asking me for my account/personal details for the refund and then again in 10 to 12 days and said to me that if you want refund then you have to give us bank details or else we will not refund your money & then (shweta & manger) just disconnected the call. I mean what about customer respect, how can they disconnect the call without informing the customer. Seriously do i deserve this kind of disrespect after doing shopping on ASK ME BAZAAR. Why I am not getting my money in the way. I've given to them. (COD). I am totally disturbed. This is a complete harassment to me. If you cannot do anything from your end. Then i think i've to go to the consumer court for disrespecting customer self respect & cheating. Order No: - AB705150 Ordered on : - 24-Dec-14 Complaint filed on the same day i received the courier.(30-DEC-14) Complaints no:[protected],[protected],[protected] Thanks Shakti Bishnoi [protected]