[Resolved]  Askmebazaar — Induction cooktop

Address:	Chennai, Tamil Nadu, 834001
Website:	askmebazaar.com

Sir,
I wrongly booked an Induction Cooktop on this site vide order no ABF 11261063 on !st April '16 and immediately I sent a mail to cancel the same.They sent the item and I got the delivery of my cancelled order on12 th April '16 against COD and as the item was damaged one I immediately sent photos & mail to Company help ID on 12 th itself with all details and Photos of damaged item sent through my mobile and I got a reply from their executive Manvi Sharma with an assurance to support my issue .
I sent another complain to them on 18th April and I got a technical reply that my complain is time barred as I have failed to lodge complain within 48 hours of delivery and so the same is rejected.
I submitted few other requests for the same but am getting the same proto- type reply.
This is a very peculiar situation where a company like ASKME BAZAAR is not acknowledging its own reply dated 12 th April and is rejecting my complain without application of mind.
May I request you to go through the whole episode and do the needful in this matter.
Please advice me whether I may approach before various consumer forums against ASKME BAZAAR such UNETHICAL approach.
With thanks & best wishes.
Dr P R B Prasad