[Resolved]  Askmebazaar — Order # AB1758881- refund not processed

Address:

Chennai, Tamil Nadu

Dear Team, Order # AB1758881 Brief note: I had placed my order on 23rd thru your portal and had paid my amt of Rs.124.00 including shipping cost the same moment. I called [protected] on 26th to check the status and was informed by the rep that the order got cancelled due to stock not available. Immediately I questioned the rep why it was not intimated to me either thru an email / SMS / call. They had no answer and as usual apologized which did not solve my problem. I was informed I will get a refund in 5 to 10 days. I waited and called on 1st on the same issue and was given the same response. I was totally out of my mind and then I was transferred to a Supervisor(that is what the rep said but I know for the fact it is another agent who spoke to me because I had been in the line of business for more than 8 years) who confirmed that I will get a call the next day EOD which did not happen. Getting to the complete mode of frustration I called in today and was given the same answer both by the agent as well the supervisor. But finally the sup agreed to arrange for a callback by EOD today which I know is not going to happen. I am not convinced at all. I am writing this email with total frustration and would like to know when my money will be refunded. Or is there a way you can arrange for a similar kind of a product to be sent to me. Revert to me at the earliest. Regards Paul Pinto