Askmebazaar — product not delivered but payment has been done

Address:

Mumbai City, Maharashtra

I booked a ray ban frame from the site askmebazaar.com. i have done credit card payment of Rs.1550. i also received a message on my mobile phone, from the site that my product has been confirmed for delivery after the payment . when i called the customer care of the site for asking him about the delivery he replied that the product is out of stock. i told him that i booked the product when it was in stock on your site. then he said now it is out of stock and started speaking rudely when i told him that i will complaint to the consumer forum he said yes you can complain "i dont care" and ended the call. i want my product in any case because i have to gift it to my brother. Product order no is :- dga1115595 and dga1117094