[Resolved]  Askmebazaar — Received a damaged item

Address:	New Delhi, Delhi, 110037
Website:	www.askmebazaar.com

I requested them to arrange a return pickup for a damaged item and this is how they response to my email

to support, Helpdesk

I called your support team, they said they will arrange a return pickup within 10-13 days, i even got a msg from askmebazaar stating the same.
I will not pay to return the item, arrange a return pickup ASAP or i'll complaint about your service to consumer court, have you seen the images i attached with the ticket?
Is that the way you do business by selling such crap, damaged scarp product. i am very upset with your service and will never do business with you.
I WILL NOT PAY TO RETURN, ARRANGE A RETURN PICKUP.
Order ID - AB10531275
PFA again


Helpdesk via freshdesk.com
Mar 31 (2 days ago)
to me, support

Hi Sahil,

Sorry for the delay in response. Request you to send your product at the following address. We will refund the amount of the courier and the product as well.

Address:
Mr. Amity Kumar,
Askmebazaar.com, C/o: Nuvo Logistics Pvt Ltd,
Khasra No.- 1095/1096,
Kapashera Extn., Kapashera, New Delhi-110037

We're closing this ticket. In case of any other concern, please contact us on support.askmebazaar.com and we will do our best to resolve it.

Ticket: http://support.askmebazaar.com/helpdesk/tickets/85142

Regards,
Chetna
Team AskmeBazaar


Sahil Khan
Mar 31 (2 days ago) to Helpdesk

Chetna,

I dont want your recorded/repeated messages, i need a return pickup.
Have your supervisor/Manager call me.


Hi Sahil,

Sorry for the delay in response. Request you to send your product at the following address. We will refund the amount of the courier and the product as well.

Address:
Mr. Amity Kumar,
Askmebazaar.com, C/o: Nuvo Logistics Pvt Ltd,
Khasra No.- 1095/1096,
Kapashera Extn., Kapashera, New Delhi-110037

We're closing this ticket. In case of any other concern, please contact us on support.askmebazaar.com and we will do our best to resolve it.

Ticket: http://support.askmebazaar.com/helpdesk/tickets/85142

Regards,
Chetna
Team AskmeBazaar


They are sending same message again and again but does not arrange a return pickup.
this is going on from 29th Mar 2016